2189 results found
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See relevant block with rooms not picked up
At the moment you are unable to see the specific group that has remaining rooms that have not been picked up, instead you see all the groups with blocks during the specified dates.
With that you need to go into each of the groups to check which ones still have rooms that have not been picked up nor released.28 votes -
Improvement on Product Rules Conditions
Add More conditions to the Product Rules: so users can have even more specific applications. Some of them are:
Such as the "Creation Date" of reservations. Especially if a new tax/service fee is to be in effect only after/before a certain date.
Age Categories
Space Features
Valid Period of promotion (Voucher)
Floor Number8 votes -
Enhanced Permission Settings for Refund Limits in Mews
Dear Mews Team,
We highly value the flexibility and efficiency Mews provides in managing our daily operations. However, we would like to suggest an improvement to further enhance security and accountability within the platform, particularly concerning refunds.
Currently, refund permissions in Mews are not granular enough to allow businesses to effectively control the maximum refund amounts that can be processed by various team members. This presents challenges in maintaining financial oversight and ensuring that only authorized personnel handle larger refunds.
We propose the introduction of enhanced permission settings that allow businesses to:
Set Refund Limits: Define maximum refund amounts that…
14 votes -
Timeline jumps when clicking on a reservation
Since some days the timeline always jumps/ changes in a way that the reservation clicked on appears in the middle of the window on the left side. Also if you just want to move a reservation to another space. This is really annoying.
couldn't you change this back?1 vote -
Receive a daily no-show report.
It would be great if we could receive a no-show report, either as an xml attachment in an email, or a pdf report through email.
Currently the only way to check no-shows is on the day itself and there's no way to really gather statistics from this unless you keep track yourself.
23 votes -
Invoice Screen
When we check out guests at the reception, it would be helpful if we could easily display the invoice digitally to the guest before checkout. The idea would be a button that would send the invoice view to a permanently installed iPad/screen for the guest. For example, you could select the right or left screen, and the invoice would then appear there. This could be achieved via a browser window.
6 votes -
Show group total price for (optional) reservation groups
Currently, the 'manage reservation' screen for groups does not show a summary of the total cost for the group, but only shows the total of each individual reservation.
With optional reservations, there is no bill added to the 'billing' tab yet, so there is no (easy) way to verify how much the total cost is for the group reservation. This causes difficulties especially when sending out quotes to the guest.
6 votes -
Send confirmation email to company
Very often the touroperator/agency have a common email they use for bookings. It should be possible to eighter register the same email on several persons, or choose company email to confirm booking,
26 votes -
Tipping cleaners via Qr code in the rooms
There is less and less cash money in the wallets of the guests. We would be happy if there was a Mews-integrated Qr-code solution for the room cleaners, which can be distributed in the rooms so that guests can tip about it. I was inspired by the provider "Tippie" > https://tippie.de/ . They offer exactly that, but unfortunately not Mews integrated
1 vote -
Auto-Refresh Dashboard
The home page dashboard should auto-refresh whenever the user clicks the Mews logo or the action flow sends the user to the dashboard. The timeline auto-refreshes which is helpful knowing the content is accurate and can be seen changing in real-time such as when a reservation is moved from one space to another. The primary source of all summary information and donuts such as the home page dashboard should do the same.
5 votes -
Receive larger Excel files
Hello everyone,
I work a lot with accounting reports to provide data to external Excel files that create very clean dashboards. I have set up an automatic sending from Mews to my mailbox, but the Excel files are too large.
Do you have any suggestions or possibilities to increase the maximum file size that can be sent to our mailbox? Receiving them by email saves me a lot of time since I manage six properties in Mews.
Thank you for your help!
1 vote -
Selection of multiple room categories within the availability & occupancy report
It would be helpful to select multiple room categories within the availability & occupancy report.
At the moment it is only possible to select all or one room category. If you like to check on the availability of only a few space categories you have to search the whole list.32 votes -
Personalize custom links per user
Can we personalize the custom links per user not per property? This would really help us on the user side to have an easier access on daily business
1 vote -
Configurar los campos predeterminados de "Motivo de reserva"
Necesitamos estudiar nuestro mercado estratégicamente. En segmentos ya hemos personalizado pero necesitamos personalizar también en "Motivo de reserva" para poder tomar decisiones, en cuanto antes por favor, gracias
1 vote -
Occupancy based availability blocks
Currently when an availability block is created, you can only block a space category overall. What would be beneficial to see an accurate ADR forecast/OTB for the future, is to be able to block rooms based on single or double occupancy.
For example, we block 8 rooms Standard as Single Occ. and 2 rooms Standard as Double Occ. with 2 different rates, so the ADR is calculated correctly. Currently it is only based on one rate and then adjusts once picked up based on occupancy adjustments, but for forecasting this is no use.
2 votes -
Add a pdf printable option to the new in house guest report
Add a pdf printable option to the new in house guest report
10 votes -
gästedaten
Automatische Suche/ Eingabe von Bundesländern. Ich empfinde es als äußerst mühsam, die Bundesländer selbst "auswählen zu müssen". Speziell wird bei Bundesland dann nicht nur die Österreichischen Bundesländer angezeigt - sonder alle (aus Italien, Deutschland, Schweiz). Trotz das ich bereits Land Österreich ausgwählt hätte.
In Zeiter der Digitalisierung und KI - sollte das Programm von der Postleitzahl und Land - das Bundesland selbst "raussuchen können". Ich selbst benutze zu 90% dazu auch Google1 vote -
Breakfast price changes - Product
Problem:
When you update a product price in Mews (like breakfast), it only applies to new bookings. But if a guest changes their reservation (like the dates), Mews may remove the original product and re-add it at the new price not the one that was originally booked. This causes confusion for staff, inconsistent pricing for guests, and potential overcharges. Even with the workaround of creating new product versions and stopping sales of the old one, the issue can still happen, especially when guests change bookings via OTAs like Booking.com.Proposed Solution:
Mews should offer a way to lock the product…2 votes -
Column of amount invoiced
I would like to be able to see the amounts invoiced/credited. Could you please add a column for amounts invoiced, in the dashboard tab on customer/company section.
3 votes -
Timeline Improvements
We have just moved across to MEWS so far there is a lot to like, but there are a few issues that are making it a real pain at time...
1) Ability to sort the timeline in numerical order, I appreciate all the other filter options but sometimes just viewing spaces in numerical order is greatly appreciated
2) ability to use our own in house colours for reservations this allows a quick glance at the timeline to gain a lot of information without having to search for it
Reservation Overview
1) Ability to change it to Space number first then…
2 votes
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