1890 results found
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Cyber Security Information after a phishing attack
After a phising attack, or an unallowed log in into the system, it would be helpful when MEWS sends immediately a note to the affected user and parallel to a defined admin user and a general mailaccount. We made the experience that after a phising attack there was lost a lot of time.
6 days after the attack to a login from a user we got the information to one undefined Admin User who is working part time on Friday Evening. 10 more days later we got further information also to non specifc Admin user. In case of a cyber…9 votes -
No post
Can we please create a feature to block room charges for so no one can add any unnecessary charges to rooms
Right now, we are only commenting on bookings that should be on a no post basis, but of course there is human error at one point or another and it is sometimes easy to miss the comment especially when there are multiple information on the booking, and we end up not getting paid for these services sometimes
19 votes -
Functionality to stop overbookings
Our establishment has to deal with numerous overbookings and, following discussions with your support team, we were told that Mews does not have any features designed to prevent this situation. Overbookings are a nightmare for responsible hoteliers, who have to find alternative accommodation at their own expense if no solution can be found internally, and they have a negative impact on the satisfaction of the guests affected. It would therefore be more convenient for everyone to develop a feature that handles the following scenario: if only one bed or one room is available and several customers attempt to book simultaneously,…
1 vote -
A filter on allocated spaces to housekeeping, that filter out already assigned spaces
A filter on allocated spaces to housekeeping, that filter out already assigned spaces. With the one we have now, you can assign the same room to more employeed by a mistake.
3 votes -
Streamlining Payment Entry During Reservation Creation
It would be much more efficient if we could add a new payment method directly while creating a reservation—without needing to first create a profile or open a separate tab. Many of us finalize reservations without a payment method initially, so having this option in the same workflow would really streamline the process.
Thank you!
1 vote -
Deactivate space category
Allow user the ability to deactivate space category when needed
2 votes -
issue a proforma for a block without any picked-up reservations
It would be nice to provide the proforma invoice when a group block is confirmed to share the initial preview without any picked-up reservations.
8 votes -
Availability block+ product rule
When you put in a rate in Availability block the product rule that you have made should for the rate should follow. If I make a Availability block today and put in a rate the product rule for that rate doesn´t follow and I need to make a new product rule for every new block I do.
14 votes -
Gästeprofilnotizen im Mews-App für Housekeeping anzeigen
Zurzeit sind nur Reservationsnotizen im Mews-App ersichtlich. Dabei fehlen aber die Notizen vom Gast (z.B. wünscht zwei Kissen). Ist es möglich, dass die Gästenotizen mit der Rubrik "Housekeeping" auch auf der Mews-App hinterlegt sind? Somit muss die Rezeption die Notizen nicht jedesmal kopieren.
11 votes -
Pricing tab of Reservation Screen: Add Date Picker on Change Rate Field
Allow clients to be able to custom-select different rate codes for a reservation via the "Change Rate" field in the Pricing TAB by adding a date picker feature.
1 vote -
Cancellation policies per room category within a single rate
We’d like the flexibility to define different cancellation policies per room category, without creating separate rates.
Example:
- Standard Room: free cancellation up to 7 days before arrival
- Suite with Sea View: free cancellation up to 14 days before arrivalBoth should be part of the same rate, shown consistently across booking channels and internal systems.
Maybe as a rule?Thank You!
1 vote -
consumption date on the invoice preview
Is it possible to add a consumption date in the invoice preview for the products and services?
To see the consumption details we need to "print” the invoice to see the overview.
It would be more optimal to have it visible on the invoice preview.1 vote -
primary address
hi,
some of our cooperating companies have different billing addresses under the same name. At the moment the billing address is taken from primary address (which is the last added address). Can you enable: a) changing the primary address within company profile or b)choosing company address during the billing process?2 votes -
Download invoices directly (without opening a tab)
Rechnung herunterladen Knopf / Download Invoice button
Bei Übersicht direkt die Möglichkeit die Rechnungen zur herunterladen ohne immer eine Tab öffnen zu müssen.
1 vote -
accounting report - excel export - guest first and last name separat
Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
It couldn´t be to difficult to make a change, couldn´t it?20 votes -
Edit notes on products posted
When you post a product to a bill you have the possibility to add a "note" that is shown on the product on the invoice. However, once posted, you can not add a note afterwards or edit the note. Then you have to remove the product and add it again to write a new note! It would be better if you could jut edit or add a note after the product is posted on the bill.
3 votes -
Bookable Service Settings: Housekeeping Interval Field Improvement + Housekeeping Partners
Is it possible to consider not making this field mandatory to set the number of days, especially if the property wishes for their integration to default all space status changes, and Mews not to be the one changing the space to Dirty automatically.
If it must be mandatory, it would be useful if properties using "Housekeeping Integrations" could select their integration in a drop-down menu from that field to indicate that Mews will not automatically change the status of the space. The clients can revert back to Mews and Set the number of days as needed.
1 vote -
Add comments to reservation via reservation overview report
It would be extremely helpful to be able to write comments on reservation directly from the reservation overview report instead of having to click details->administer->properties and THEN be able to write a comment. After all of that, you cannot even just click back, because then you will come to the home screen and not the reservation overview report again. It would save us alot of time, especially us who write comments on almost every single reservation when we go through them for the day to check for extra needs, memberships etc :)
7 votes -
Internal Use multi choice
If you want to block a room for internal use you have to this one by one. a multi choice would be helpfull
5 votes -
Possibility to fix the rate order in the reservation form
It should be possible to set the order of the rates yourself in the reservation form. At the moment it is apparently incomprehensibly coincidental.
The ordering works in the settings but not in the reservation form.
It is very annoying when you have to open the dropdown menu every time because the most booked rate is not displayed first.31 votes
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