256 results found
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Additional export schedule file formats
Add new type field in export schedule to choose between .xlsx, .csv or .pdf
229 votes -
Top/Frequent Guest Report
Would be very useful to have a report in Mews that lists our hotel's most loyal guests, who have stayed/spent the most. This would make it easier to identify the guests e.g. for recognition purposes.
105 votes -
Add the day to the date in the Reservation Overview
Add the day (Mon, Tue, ...) to the date field in the Reservation Overview Report. This feature already exists in the Product Report.
94 votes -
Add Filter "By Travel Agency" in Managers Report
Add Filter to the Manager Report that would enable us to sort the revenue as per Travel Agency.
For Example, if selecting Monthly Revenue there would be a drop box that shows all individual OTAs total revenue (for the selected month).91 votes -
Reservation overview list view
LIST VIEW of reservation overview(arrival, departure, inhouse) and possibilty to sort by for example "guest name", "room number", "price", "departure date", "number of persons" etc.
If we have more than 10 arrivals we are not able to all in a glance. This is a BIG challenge for larger properties.
88 votesHello Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Aldair -
Product Filter On Reservation Report
Properties should be able to filter their reservation report by product to measure the production linked to x product
65 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Arrival Report with basic reservation information and notes printable on PDF
Currently the Reservations Report Arrival screen can be viewed. Many properties print this report to view any actionable items or notes. Currently, Mew has an export but the data has all the reservation information including address, credit card details, etc... that is not needed. Just need the ability to view/print on PDF basic guest arrival information especially notes that fit on a page.
These reports are not just backup reports, but used every day by the front desk team and are printed/viewed upon demand.
58 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Guest in house report: Groups or guests who belong together
Guest in house report: put the groups of guests together (per group) that belong together. with a blank line or separated from individual guests. The F&B knows they need tables for 4 of 10 people for dinner or breakfast!
55 votesThank you for the feedback, we have updated your request as one to be upvoted by the Mews community.
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Room number in no show report
The no show email the property gets, stating all the reservations that were cancelled with the reason "no show", includes the reservation numbers and the customers' names. It would be perfect, to also have on that the room numbers shown where there were allocated.
53 votes -
Occupancy Report Category Name to be Frozen
When viewing over 2 weeks of occupancy and you scroll right, the name of the categories disappear. Keep it frozen so you never loose sight of what category you are looking at.
50 votesReview of Mews Search starting and in exploration phase
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Custom intervals for Export Schedules
In addition to the list of intervals available for export schedules, many properties would prefer to specify their own custom intervals in case they cannot find an existing one that suits their needs. With the option to specify your own interval, users could customize their export scheduling exactly as they need it.
49 votes -
Export report to PDF
It is not possible to schedule reports into a PDF in de scheduled exports.
When you can have it in PDF it's easier to review the reports for us.46 votes -
Filter reports by voucher code
We currently can only filter for used vouchers and are not able to filter for used voucher codes.
This forces us to create multiple vouchers in case we want to analyse certain cooperations.
If would be much more useful, if we could also filter the reservations report by "voucher codes" --> this would enable us to use e.g. one PROMO Code marketing voucher and give if various voucher codes.43 votes -
Product checklist Print
Dear Team,
This function work super for a Breakfast List as an overview.
May I recommend:
1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.Thank you in advanced.
Kind Regards,
Amit
42 votes -
Improvements to the reservation report
Reservation Report should include a specific column for products a specific column for the accommodation, not only a single column for the total cost.
42 votesReview of Mews Search starting and in exploration phase
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Breakdown address Reservation report export
Address in the Reservation Report should be broken down and not in one cell. It leads to the impossibility to use those data.
My use case is as follows:
I would like to be able to select all guests coming from specific cities/countries to be more efficient and quick when communicating (specially relevant in terms of COVID when you have a lot of cancellations coming from certain countries/cities)
37 votes -
Additional filters in reservation overview report
Filter by Segment for Reservations Overview Report:
This will allow us to easily exclude "long stays" from arrivals, departures, stayovers...
It will make housekeeping job easier, and will help to get a more accurate weekly forecast
37 votes -
Availability&Occupancy Report Segmentation
It would be really usefull if we could check the number of room night and its ADR per segment, as in the Reservation Report
35 votesThank you for contributing this idea to our forum! I'm setting this as an idea to upvote so other community members can contribute votes. Many thanks,
Bethany
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blocks does not appear in the reporting
Blocks should appear in the availability and occupancy report when they are confirmed. Not only when the rooms are picked
It falsifies all reports also the reporting to external Management Systems.33 votesHello from the Mews product team,
Thank you for sharing your feedback with us.
Our development team is currently working on resolving this issue, you can expect an update for this in the coming weeks.
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Store and pull reports for guest allergies
We need a way to notate guest allergies in their profiles and pull reports. At minimum, we need a way to be able to pull a PRINTABLE report that includes reservation notes, where we are currently noting allergies for our kitchen and housekeeping staff. This is vital to operations for our property and for our kitchen specifically. Our chef currently has no way to efficiently and effectively pull guest food allergies directly from Mews when he is writing the breakfast menu. We are forced to use a separate system which, naturally, causes food allergies to occasionally fall through the cracks…
32 votes
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