535 results found
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A different colour for group bookings and individual customers
Differentiate between group bookings (several rooms) and individual customers.
Easier planning management
13 votes -
Possibility to do a room move for a guest in house
Right now, it is only possible to make a room move for an in-house guest when the room that you are planning to use hasn't been used during the time that that guest was staying. And this is very inconvenient when the guest that we are trying to move is a long-stayer. For example:
Mr Smith has been staying from the 1/3 until 20/3.
On the 15/3 I need to move him to room #219.
In order for the system to allow me to do it, room #219 should have been empty since 1/3. So, if #219 was only used…13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Updating Voucher
To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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To add "Attach file" function in any external or internal communication
Being able to share / attach files in any internal or external communication.
Sharing data in a similar way to Line (for example lost item, housekeeping issue pictures etc. )13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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13 votes
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13 votes
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Stay Service order generates notification
Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.
13 votes -
Mail Templates for blockreservation
We would like to send offers and confirmations of a block reservation directly from MEWS. For this we need mail templates for blocks and the possibility to click on the mail template option in the block (just like with the individual reservations)
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add "guest name" as a placeholder in the text of "Booker Confirmation"
Although the name of the guest appears in the reservation details, it would be great to be able to add the name of the guest (as a placeholder) in the text and subject of the email for the "Booker Confirmation".
For example:
"Dear Isabel (booker),
Thank you very much for your booking for Edward Wilson. Etc."12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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améliorer le black list
Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Commission Module
Have a commission module to have the ability to track third party bookings commission (and very handy when it comes to verify accuracy of third party invoice and/or make amend where required)
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Allow companions to become reservation owners from a rooming list import
When companions are added to large reservations e.g. 100 + from the rooming list identifying the names of the companions is very difficult in these large groups. If users expand the columns, it means that they have to do a large amount of scrolling to find guest information as simple as the guests name.
Allow users to select whether or not they would like companions to become reservation owners when they have been added from a rooming list.
12 votes -
Customize mandatory fields
I want to pick which fields are mandatory in reservation screen (segment, company, phone number)
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add the option to preview or directly print registration cards
why we need to have so many tabs just to get an print of registration form while checking in a guest. something like a one shot go and the print is ready to go
12 votesThank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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ABILITY TO CLOSE ITERNAL CHATS
We want to close an internal chat, since it is causing a lot of confusion. There should be an option to close or delete chats
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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occupance and availability report also with option to include products
Would be nice if the occupance and availability report could als be with option to include products in rates.
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Online Checkin Trigger
For properties that wish to automate their guest's journey during check-in, they need Mews to be able to send out trigger when a guest completes their online check-in. Based on this, their door lock integrations could send the guest access code to their room. We should also be able to receive back information that the guest entered the room which can then change the reservation from online check-in to checked-in. This is in case that they have technology in place that recognizes when someone enters the room.
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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pre check in follow up
Possibility to have the option to follow up guests already registered but waiting for the room to be clean
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Have availability date range auto set with "end date" 7-10 days from selected "start date"
It would be great to only have to select a desired check-in date, or "start date" and then have the check-out or "end date" auto fill as a 7-10 spread and default to showing Net Values instead of Gross.
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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voucher field in the first step of reservation screen
In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.12 votes
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