Room change for an in house guest
When an inhouse guest must move rooms for whatever reason such as extended stay or change due to category capacity or to another catagory that Mews is able to see this and combine the entire stay into one booking for our registration cards. So that we have a complete record of where the guest will be in house during their stay. At the moment we must print seperate registration cards for each invividual room.
Stefan
shared this idea
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Lukas
commented
At the moment in most cases we have to split reservations to perform a room change.
It would be good to make a room move without any issues. One or two clicks the most would be good. -
Rocio
commented
Right now, it is only possible to make a room move for an in-house guest when the room that you are planning to use hasn't been used during the time that that guest was staying. And this is very inconvenient when the guest that we are trying to move is a long-stayer. For example:
Mr Smith has been staying from the 1/3 until 20/3.
On the 15/3 I need to move him to room #219.
In order for the system to allow me to do it, room #219 should have been empty since 1/3. So, if #219 was only used from 1/3 til 2/3, even though the room is vacant and inspected on the 15/3 (which is the day I want to make the room move), I cannot make the change.
Leaving me only with the option of checking out/in the guest