535 results found
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Sort Task by different parameters
Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Choose the way of confirmation (sms, whatsapp, mail)
Choose the way of confirmation (sms, whatsapp, mail)
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Task expiry to cause a notification
As there may be many tasks created for your property, they can be difficult to keep track of when managing many aspects of your operations. For this reason, passing task deadlines should generate a notification for the task creator or any department members to which the task is assigned. After being sent, these pending notifications would only be dismissed when the task is fully completed. This implemented feature could help all members of your team stay more on schedule and would encourage task completion in line with all assigned deadlines.
25 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Add booking notes directly from timeline
It would be really great if we could quickly add notes to a booking from the timeline, in the side panel that opens when you click on a reservation.
Now, to add a note you have to click once to view the details, once on Manage, then in Properties and scroll down to add notes.
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability Notifications for Inquired Reservations
Instead of overbooking, we use Inquired Reservations as a waiting list to optimise occupancy. It'd be great to get notified when a reservation is cancelled that there are inquired reservations for that date which can potentially now be confirmed.
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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24 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict the status of rooms that are checked in to maximum cleaned status
If rooms are checked in, the status of the room can still be set to inspected.
We think it would be useful that the room status in that case can only be set to clean and not inspected.
Otherwise, the room will be available for self-check-in at the Mews Kiosk.
Only in the last step - the key encoding - the guest is informed that Self-CI cannot be completed successfully.
Until then, however, the guest is informed that check-in would be possible, including charging of his credit card.23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Check-out bill options check marks
To choose between the options "check out balanced bills" and "check out with unbalanced bill" you have to set the check mark. As the check marks will be set by clickling somewhere in the whole line, it's very easy to set the wrong check mark by accident. The check mark should be set only by clickling directly on the check mark box.
23 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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23 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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23 votes
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Change number of pax during the same stay
Hello! to be able to change the number of pax per date like the rate! avoiding insering different reservations. sometimes the same room can be in double fo 2 nights and than in single ....
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Scheduling out of service and out of order rooms (room management)
At the moment you're not able to schedule a future out of service (still selling) room, while you can schedule a out of order (no longer selling) room. I would need to be able to schedule out of service as well. For example in situations where we have maintenance go into the room and the reception and the housekeeping staff shouldn't use the room, but we still want to sell the room as it will be done same day.
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Multiple room booking, implement different names informed by booking.com
NR Bookings made via booking.com with different guestnames are not taken over in Mews. If you do yourself, and delete bookers name, payment information dissapears. How to implement other name in single room without changing payment info?
22 votes -
Serial task
Our receptions teams does certain task daily/weekly/monthly. It would be greate to have the option to create serial task.
21 votes -
21 votes
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Upload photos for each department and apartment or room
Create a section by departments (Housekeeping, maintenance, Customer service ...) in which, you can upload photos by apartments or rooms to know incidents and the whole team can see it.
20 votes -
create task when e-mail bounce
When a guest e-mail address bounces, it would be helpful if and when a task is created in order to have a notification (and thus an actionable moment) for staff to verify and check the e-mail proactively, and not have the guest wait for an e-mail because of a typo...
19 votes -
Mews Native Channel Manager
Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.
19 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Make reservation optional if credit card is declined
Make reservation optional if credit card is declined
19 votes -
chat
Message visibility
Customer Messages should be attached directly to the customer profile, so that all hotel staff can easily access/read/react to the conversation.
In that way, only unread messages would appear in the general customer message board and that would clear the clutter.
There could even be a message icon on every reservation badge, so that the staff can access customer-hotel conversations directly.19 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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