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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2215 results found

  1. Extend the time unit limit for hourly service rate adjustments from 16 days to 370 days.

    4 votes

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  2. For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.

    3 votes

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  3. It would be extremely helpful to be able to write comments on reservation directly from the reservation overview report instead of having to click details->administer->properties and THEN be able to write a comment. After all of that, you cannot even just click back, because then you will come to the home screen and not the reservation overview report again. It would save us alot of time, especially us who write comments on almost every single reservation when we go through them for the day to check for extra needs, memberships etc :)

    4 votes

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  4. When a block is implemented, we wish to be able to choose prices per person.

    4 votes

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  5. Da die Rechnungen bei der Zahlungsmethode Überweisung auch auf Saldo"0" ausgestellt werden, rufen mich die Gäste an, ob die Rechnung bereits beglichen wurde. Zahlungsmethode "Überweisung" ist sehr klein geschrieben. Es wäre gut, wenn auf der Rechnung steht: Bitte überweisen Sie den Betrag bis zum..... . Das Saldo "0" kann weggelassen werden.

    3 votes

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  6. Feature to delete the digital registration card automatically after a specific period of time. 

    3 votes

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  7. Base Rates
    -Ability to add Surcharge on the "Base Rate" via a Relative Value (%)
    -Extend that relative adjustment to the Age Categories
    -Extend that as well to the Dynamic Pricing Overriding functionality.

    Dependent Rates
    - Can we also consider an independent "Relative/Aboslute Dynamic Pricing Overriding" functionality as well for the dependent rates? Right now, they are highly dependable on the modifications made to the base rate.

    5 votes

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  8. That restrictions for rate codes are not affected in blocks. You can still pick up rooms.

    4 votes

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  9. Can we consider adding filters and Columns for the following

    External Identifier (as seen in the Payment Report)

    Settlement Identifier (as seen in Payout/Payment Report)

    Bill Number for all rows> _now, bill numbers are only associated with a closed bill or issued invoice bill. Perhaps, it would be useful to have a piece of data that could be picked up by an Accounting Software at least.

    Owner > mostly, for items in the unpaid section as this is not considered a bill at this time. Therefore, it is worth considering adding item-level data as rows by including unpaid items/deposits as…

    2 votes

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  10. 8 votes

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  11. Es wäre sehr hilfreich, wenn in der Debitorenverwaltung ( City Ledger ) die direkte Möglichkeit wäre, eine Zahlungserinnerung per Mail zu senden.

    1 vote

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  12. When you change the date filter and open a reservation, the preselected date resets back to the current date instead of the date you selected which creates an extra step for properties.

    2 votes

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  13. Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.

    29 votes

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    3 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Currently when you make a new reservation, the "public voucher" section lists all vouchers, even vouchers with expired "Reservation to" dates. I would like these expired vouchers to automatically hide if the validity date has expired so that we don't need to manage and delete old vouchers.

    3 votes

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  15. Can we please have an option to split a payment ?
    Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?

    69 votes

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  16. Wir würden gerne über eine gefilterte Menge an Gästen oder Interessenten individuelle EMails versenden. Diese Emails möchten wir als Vorlage abspeichern können.
    Es wäre toll, wenn es die Möglichkeit zur Erstellung von individuellen Anschreiben und Emails gäbe. Ein einfacher HTML-Editor wäre wundervoll.

    3 votes

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  17. When users add a product, they can apply service charges that are mapped to the product group's accounting category. However, it should be possible to block this option because a product group can contain products with different VAT rates, and therefore different accounting categories. As a result, it is not possible to define an accounting category for service charges as the VAT rate cannot be known.

    3 votes

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  18. I think its time to fix the phone number issue that seems to have been ongoing since the start of Mews. I get that it is not a critical "problem" but it is annoying and IS making us choose not to add on the SMS integration to our property.

    If you have required format for the phone number for your own SMS service why not help the properties get the numbers right instead of forcing us to make the changes manually - seems against your efficiency and automation vision.

    Just make a drop down menu before the number for the…

    2 votes

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  19. When you make a new reservation and add details such as name, email etc. In the first window make it mandatory to choose nationality aswell.
    ge the system to recognise country codes in phone numbers in reservations and add nationality autoamtically. For example +46 for sweden.

    the possibility to edit multiple profiles at the same time to add nationality

    2 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  20. Hi,

    Even though we can name the schedule, we receive the report with its standard name: Accounting Report - Reservation Report....
    This creates confusion as we use the same report with different filters every day, but both are named the same...
    Could it be arranged that the report (excel sheet) inherits the name of the schedule?

    Thanks

    1 vote

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