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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2198 results found

  1. The Mews Manager report is a one-stop-shop for a lot of crucial operational data. With the addition of an occupancy forecast for the upcoming weeks or months, this report could become even more useful for planning and revenue management.

    24 votes

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  2. Have a possibility to add segment to the product. Also have an option to add (choose) segment to the product maually in the reservation module.

    7 votes

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  3. Delay or even cancel the pop-ups on Occupancy and Availability screens. They are incredibaly anoying when you are trying to look at data, and they constantly pop-up or down above, below when you hoover over your availability and occupancy screen.

    Please make sure there is a small delay, i.e. when you stopt for 0,5 seconds that it pops up.

    7 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Since Mews is a cloud solution and therefore accessible from anywhere, it is important that users are careful to log out once they are no longer using the platform. To help increase security measures, a feature could be implemented to automatically log out Mewsers who have been inactive for a certain period of time. After this predetermined interval, users would then have to reenter their user details to access Mews again.

    115 votes

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  5. 30 votes

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  6. 90 votes

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    idea to upvote  ·  8 comments  ·  Other  ·  Admin →
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  7. Having an additional file where a bill number, the total price, the base price and the vat price appears in the same line per each reservation.

    10 votes

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  8. It would send me every day the information which clients would enter the next day

    It would be great if every day at 10:00 it could send me the entries for the next day containing the following info: 1. number of reservation, 2 which agency,3 last name and name of the cliente, 4. date of entry, date of departure, 5. how many nights the client is staying, 6. how many people are staying 7. apartment type reserved, apartment type given 8 apartment type, 9. tarifa, 10. products, 11, clients cost total, if they have left credit card info (yes or…

    11 votes

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  9. the feature to create reocurring reservations: In this case guest will come back every monday tuesday and thrusday until July.

    9 votes

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  10. 21 votes

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  11. Group booking tables should be improved visually to clarify all enclosed reservation details

    105 votes

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  12. Please make it possible to split group reservations.

    94 votes

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  13. Implement shift handover reports for employees to pass on to the next shift leader

    108 votes

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  14. The client would like to have the possibility to choose the bill counter for automatic deposit.

    9 votes

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  15. Make possibility that the stuff at your hotel have read only access to restrictions

    9 votes

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  16. Please note some guests get confused by Rs and think it is Indian rupees which off course does not represent the same value at all. It would be very helpful if the rates could be shown as MUR instead of Rs for Mauritius. Note Booking.com already does this, I guess for the same reason.

    5 votes

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  17. 10 votes

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  18. Limiting availability sent to your channel manager could allow more control over booking sources as well as overall occupancy and availability figures.

    92 votes

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  19. When creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this is obviously incredibly time consuming. The request will be to please add that number automatically to the billing section without having to copy and paste it.…

    2 votes

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  20. To be able to attache a booker CC to a specific reservation even after adding new customers to the reservation

    8 votes

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