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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2215 results found

  1. Undo timeline move

    14 votes
    0 comments  ·  Reservation management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Multiple emails for channel manager notifications

    8 votes
    idea to upvote  ·  2 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Display Cancellation Policy in Reservation Module

    "If a reservation needs to be canceled, this can easily be done within the reservation module, however, it is not clear which cancellation policy may apply to the reservation at the time of cancellation. For this reason, displaying cancellation policies within the reservation module could help create clarity as it will be clearly visible before and during reservation management."

    52 votes
    idea to upvote  ·  6 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  4. Adjustable interval on timeline

    10 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  5. Admins to view and edit all export schedules

    9 votes
    idea to upvote  ·  1 comment  ·  User management  ·  Admin →
    How important is this to you?

  6. View future online check-ins

    10 votes
    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  7. Space status history report

    Report which allows us to see how many rooms of each category has been cleaned during the month. This feature is interesting for the hotel service in charge of room managing in order to check the number of rooms cleaned and charged at the end of the month. Each room category have different rates.

    10 votes
    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
    How important is this to you?

  8. Internal classifications for company profiles

    10 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Offer a discounts on default rates for the same day bookings

    Hi do you have a way to offer a discount on default rate for the same day booking with a set-up time?

    9 votes
    0 comments  ·  Revenue management  ·  Admin →
    How important is this to you?

  10. View outstanding payments from timeline

    42 votes
    idea to upvote  ·  2 comments  ·  Reservation management  ·  Admin →
    How important is this to you?

  11. Copy rate

    Copy Rates: I would like to copy the whole rate (including pricing) most times I need to change just small things. And the best overall would be if I could copy this into other hotels I have in my profil. That would be awesome!

    47 votes
    idea to upvote  ·  7 comments  ·  Revenue management  ·  Admin →
    How important is this to you?

  12. Post products by count in Accounting Report

    9 votes
    0 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  13. Uniform System of Accounts for the Lodging Industry (USALI) Report

    9 votes
    0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  14. Disable automatic space status changes

    9 votes
    0 comments  ·  Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. Group accounting ledger by Classifications

    9 votes
    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
    How important is this to you?

  16. Custom count of stay products

    Allow custom count of stay products based on per night selections

    51 votes
    idea to upvote  ·  2 comments  ·  Revenue management  ·  Admin →
    How important is this to you?

  17. Birthday message for Mewsers

    9 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Automatically update reservation with late checkout purchase

    9 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. Custom intervals for Export Schedules

    In addition to the list of intervals available for export schedules, many properties would prefer to specify their own custom intervals in case they cannot find an existing one that suits their needs. With the option to specify your own interval, users could customize their export scheduling exactly as they need it.

    43 votes
    idea to upvote  ·  9 comments  ·  Reports and dashboards  ·  Admin →
    How important is this to you?

  20. Notification to refund deposit when canceling bookings

    12 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
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