428 results found
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Have the "Tasks" doughnut also display "Future" tasks!
It makes sense to be able to see not only imminent (Pending) or past-date (Missed) tasks but also upcoming (Future) tasks on the main page ("Tasks" doughnut) - without having to go into the report every single time.
The current state of affairs makes it often necessary to remind staffers of upcoming tasks outside of that section (or outside of MEWS e.g. emails, sticky-notes et al.), which does not make for a stellar user experience.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Select multiple reservations
It would be easy to select multiple reservation when checking-in or changing room number. For instance, if you have multiple rooms in a basic category and you want to give them all an upgrade (however separate reservations), it would be nice to have an easy way to select them all and drag to a different category. Moreover, When checking in rooms who are not merged together, however do arrive together, it would be easy if you could all check them in at once.
15 votesHello,
Thank you for the feedback, we have updated this feature as one to be upvoted.
Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.
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RESERVATION OVERVIEW
Give to each user the chance to change the reservation overview. Just give us more options, like in windows ( large icons, small icons, list and details).
15 votes -
Pop up message for online check-ins
Would it be possible to have a pop up message when the guest has finished the online check-in
15 votes -
15 votes
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Select or add card on NRS for automatic settlement
When making a reservation through the NRS, I would like to select the credit card or enter the details of the guest's credit card when making the reservation. Right now, I need to make the reservation and then add it separately
15 votes -
Action Log commands are not understandable
Hi all,
the action log sould be more easier to understand.
The commands / logs that are recorded are not clear enough.
If a guest checks out at the Mews Kiosk then in the action log it is:State changed from Started to processed ....
That doesnt make any sense and staff do not know what action was beeing done. Better is to state: checked in or checked out...
Thanks
Linus14 votes -
End of day Restriction / Stopsell
We don't have 24 hour reception so it would be helpful if, when reception closes, we can put a restriction / stopsell on the remaining rooms so no one can book them after hours
We are currently adding a Restriction with the start date and end date being the same to get around this issue
Blocking multiple rooms is also time consuming and alters management reportsAs great as Mews is, I've used 6 other PMS and this is the first one to not have a feature similar to this
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Date change - warning overbooking
When making a date change in a reservation give a warning that you are creating an overbooking.
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Be able to change the colours for the reservations
Changing the colour from light grey to dark grey when a guest checks in is ok. but being able to assign colours to reservations to be able to see clearly groups, certain OTA bookings etc
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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long stays information
We have some ‘Long stays’ but there is no where we can see the actual number of days they’re staying (without looking at the arrival and departure date and making the maths). It would help if there could be a way of having a number (it could be right next to the reservation dates and inside parentheses) indicating the total room nights of that reservation
14 votesHello Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Create a Queue Booking
Would be great if you could create a Queue Booking system.
In order to easely identify guest that have made the admin paperwork however their room wasn't ready.
Help HSK to prioritize the cleaning . Help the Front office team to identify customer when thei are returning.14 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Large number of reservations in one group is slow
This one is for the developers.
We have group of between 200 and 300 reservations spread out over 10 days in september. When you load one of the reservations the other 200+ are also loaded.
This makes every action (checkin, checkout, open bill, close bill yadayada) you need to take is very very slow.
I suspect the list is loaded synchronously. Maybe it helps if the reservation is loaded asynchronously. I only care about this 1 reservation not about the 200+ others...
This reservation for example is part of a large group.
bc66a88b-15c9-478d-bd7c-c418c78d2d8714 votesHello Mewsers,
Thank you for your feedback, we are currently looking into how Mews handles groups so that we can improve your group experience.
Should you have further feedback or suggestions for group handling please do let us know. We would be very happy to reach out and organise a discussion on the topic.
Kind regards,
Aldair -
14 votes
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Rate split tooltip in NNRS
Right now, it is only possible to check rate totals when creating a new reservation. Even then, the total price is shown based only on the currently selected rate for stay and products added. A rate query tool would be a great option to help clarify and check prices, availability, and restrictions that may apply to different rates, with or without certain products. This additional functionality could also help revenue, sales, and marketing departments to save time and streamline their efforts.
14 votes -
Charge, Close and Check out
When in the billing screen of a reservation that is due out. It would be nice to have an option to Charge, Close and Check out.
This would prevent us from having to go back into the reservation status and check out the room manually
13 votes -
Possibility to do a room move for a guest in house
Right now, it is only possible to make a room move for an in-house guest when the room that you are planning to use hasn't been used during the time that that guest was staying. And this is very inconvenient when the guest that we are trying to move is a long-stayer. For example:
Mr Smith has been staying from the 1/3 until 20/3.
On the 15/3 I need to move him to room #219.
In order for the system to allow me to do it, room #219 should have been empty since 1/3. So, if #219 was only used…13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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To add "Attach file" function in any external or internal communication
Being able to share / attach files in any internal or external communication.
Sharing data in a similar way to Line (for example lost item, housekeeping issue pictures etc. )13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Dynamic charging mode of a stay product
Ability to add a stay product from guest's bookings with possibility to choose charging mode:
Once
Per night
Per person
Per person per night
Selected charging mode has priority over default charging mode of product stay.Selected charging mode should have the priority over default charging mode of the stay product.
E.G = EX: Have 1 product called BKFST and in reservation pick if ppp or pp etc.
13 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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Stay Service order generates notification
Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.
13 votes
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