447 results found
-
Sort Task by different parameters
Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.
22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Refund On Interac / Debit Card
In canada every payment provider offer the possibility to refund on Interac (debit Card). It's an option that is greatly important for hotels as Interac is commonly use to give deposit and not all hotel impose their customer to have a credit card to book.
11 votes -
Show departments in the task list
The relevant department is currently not displayed in the task list within the reservation. So if I want to know who the task is written for, I have to open it individually.
It would be nicer if there was a column for the department in the overview.8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Delete rates with "all rates" restrictions
When we want to delete a rate, it is not possible if there are restrictions affecting to "All rates". It is not operational to delete all restrictions affecting to "All rates" in order to eliminate an specific rate. Instead of not letting you delete that rate, it should be asked with a "warning" something like "would you like to delete this rate eventhough there is a restriction on it?
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Additional/customizable origin options.
Additional/customizable origin options.
When a reservation is created we have limited options to choose as the origin of the booking. We would like to have the option to customize these options ourselves to have a better overview of where the bookings come from.
12 votesHello,
Thank you for sharing your feedback with us.
Would you be able to share the origins that you feel are missing so that we can provide a better service for you and your teams?
-
4 votes
-
Product Checklist to include Company information
For F&B to be able top post the correct breakfast product for certain guest having a discounted rate (i.e. corporate guests, airline crews..)
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
-
Create an automated task based on a product trigger
If a guest books a specific product such a pet, the task will be automatically created for the HSK team to insert a dog bed in the room.
If the guest books a champagne/wine on arrival, an automated task will be created for RS to prep the champaign and bring to the room3 votes -
Dynamic product rules - Base product rule on own criteria
Product rules should be possible to adapt based on arrival, origin, segment, rate, space etc. This allows us to automize specific charges and better work on upselling and creating new revenue streams!
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Mobile app PMS
Provide an app for mews users to see the pms.
3 votes -
Additional colored frame in timeline
Reservations in the timeline have an additional colored frame to inform about package/rate (PMS ASA has this feature)
4 votes -
A different colour for group bookings and individual customers
Differentiate between group bookings (several rooms) and individual customers.
Easier planning management
13 votes -
Improve dynamic charging mode of a stay product
When choosing Charging "Once" and then Consumed at either "Reservation end" or "Reservation start" on a stay produkt, you shouldn't be required to enter date and time when adding the item to a reservation.
I.e. "Late check out" would be set as "Once", and when adding it to a reservation you choose Count (no. of hours) and it would automatically be posted on the check out date.2 votes -
child
Bluserena requested to have the possibility to link the parent to the child automatically under their profile
3 votes -
Split reservations
Split reservations - optional and confirmed
at the moment, only in house reservations can be splitted. When a guest already books a room change, we have either to make two different reservations or block the spaces until the guest is checked in.
4 votes -
copy reservation
Copy a reservation to a future date
Often returning clients make sometimes the same booking for different dates. It would be great to have an option to copy a reservation to another date to make the reservation process quicker.
4 votes -
2 votes
-
Product setup - Trigger a task when a product is added.
Products have the ability to send a message to an individual or department when created. It would be great to have the ability to automatically create a task as well. This would need to have their own notification fields of who to create the task for.
3 votes -
messages
It would be great if we can use the mews messaging app to contact guests. instead of having to call or email or whatsapp.
For example to be able to say your room is ready1 vote -
Action Log commands are not understandable
Hi all,
the action log sould be more easier to understand.
The commands / logs that are recorded are not clear enough.
If a guest checks out at the Mews Kiosk then in the action log it is:State changed from Started to processed ....
That doesnt make any sense and staff do not know what action was beeing done. Better is to state: checked in or checked out...
Thanks
Linus17 votes
- Don't see your idea?