202 results found
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Let us use the escape key to exit windows in Mews.
Would save us a lot of time if we could use Esc to close windows in Mews instead of clicking the X.
20 votes -
Secure Emergency Exports
It is recommended to setup daily or even hourly exports of important reports to prepare for possible desasters. Only Enterprise Subscribers may choose and FTP Export Target. All others are limited to email exports. However, this way massive amounts of sensitive customer data is transmitted over possibly insecure connections (unencrypted email / SMTP). That could be a GDPR violation!
I suggest making secure/encrypted sFTP Exports available for everyone and/or implement a way to guarantee secure email transmission (at least SMTPs with certifcate pinning).
Also those reports may be a potential risk when at rest (stored in an email account or…4 votes -
4 votes
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Search bar in Check Out Report screen
It would be awesome and time saving to have a search bar in the check out report screen - instead of having to ctrl + F to find reservation here as this screen is amazing to use for checkouts and being able to see the bill balance but alas without a search bar its not 100% of the way there.
1 vote -
1 vote
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1 vote
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Shortcut for search bar
I love the search bar navigation. I use it to find almost all reports or settings even though I know where to find a lot of this stuff in the menus. It's still just faster to get places on the search bar. I also really love the shortcuts provided for the commonly used things.
I want there to be a shortcut that places my cursor on the search bar. It just makes sense to me that if you already have your hands on the keyboard and the next thing you are going to do is type a search, it would…
2 votesI am happy to share that we are currently beta-testing an improved global search that includes this feature request and we are open to accepting more properties! At the moment the shortcut only works on Windows, but we will soon have it on Mac too.
If you would like to have this enabled at your property, please join our Beta community conversation! Cheers!
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Multiple Out of Order assignments at once
I am suggesting an enhancement to our current system functionality that would significantly improve efficiency in managing room availability.
Currently, our system allows users to mark rooms as out of order individually, necessitating a manual process for each room. However, I propose the implementation of a bulk room blocking feature, enabling users to designate multiple rooms as out of order simultaneously.
This enhancement would greatly benefit our operations, particularly during situations where it's necessary to temporarily remove several rooms from sales availability concurrently. By streamlining the process, we can optimize time and resources, enhancing overall efficiency in our hotel management…
1 vote -
look up reservation through confirmation number
Have the possibility to look up a reservation through the confirmation number.
3 votesI am happy to share that we are currently beta-testing an improved global search that includes this feature request and we are open to accepting more properties!
If you would like to have this enabled at your property, please join our Beta community conversation! Cheers!
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Availability blocks through different bookable services
We work with two bookable services; stay and shortstay, using the same rooms. We want to ensure availability until a certain time for our shortstay partners therefore, we are using availability blocks with the moving release option. Unfortunately, the availability blocks are only blocking rooms in one bookable service. Making it possible to book the blocked rooms in the stay bookable service. It would be great if the system blocks these rooms in both services when adding an availability block in one of the services.
1 vote -
translation in all languages from the default language
It is extremely tedious to have to change the translation for each possible languages for each individual element in Mews. A simple task such as making an edit to a unit descriptions requires 150 different entries if we want to accomodate all languages.
There should be an AI tool that translates all Mews textfields in all possible languages from a default language to manage all other translations, such as Deepl for websites.
2 votes -
Support cases
When sending Support Cases, we can not see what was already sent, even when receiving a reply we can not see our originally asked question.
It would be good to have an overview of all Support Cases in the company in one place. This makes communication easier and we can always refresh our knowledge by going through tickets instead of asking again and to have One raised case as a one thread.1 vote -
Sort categories by availability
When you book online, you see the rooms that are available at the top of the page and don't see unavailable rooms until you scroll down the page. But when we book over the phone, the room categories stay in their default order and just show that the room cannot be booked. It would make things a lot easier if the categories were sorted by availability first and then by their default sort.
1 vote -
bevestiging
De reserveringsbevestigingen voor groepen, meer dan 5 kamers, zijn er onoverzichtelijk. Hiervoor wordt een PDF-bestand toegevoegd, maar dat is nog ingewikkelder voor de gasten om te lezen en begrijpen. Kunnen hier aanpassingen in gedaan worden?
1 vote -
Provide an option to move or remove the chatbot bubble
The chatbot bubble is static at the bottom left corner of the screen. It blocks access to anything that I have to click on that very same spot! Please make an option to move this bubble.
1 vote -
Total in reservation overview
In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually
2 votes -
améliorer le black list
Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Check In form more user friendly
The printable registration form is not user friendly. Guest wich use my own designed registration form are much faster. im sure its easy to make it more user friendly.
larger font
better fields
more guest on one sheet not each guest one sheet..13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Products for channel manager charged per stay
It would be very usefull for us to have a porduct categorie which is chagred per stay (for example on the first or last night) for channel managers.
Kind regards
Liv1 vote -
Dispay round figures
During the rate setting we use round figures ( 99€ for one night) but when we use a discount of 10% for example, the rate for the room will show up on the website like this : 89.1€. This is not efficient.
Is this possible to choose how we want to display the rate, in fact we would like to use round figures on the website, the idea is the round it.10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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