Mews Operations (PMS)

Mews Operations (PMS)

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  1. Sometimes clients book 2 consecutive nights through 2 different means. It would help the communication with housekeeping if the reception was able to "link" the 2 reservations together so it is clear that the same person stays in the room. Additionally, it would be helpful to have an automatic detection of this kind of things, like a notification warning us that a reservation has been made with a similar name a day before or after.

    1 vote

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  2. the update overview on Mews is great, but could it please be possible to add a delete button once you have read the update. that way you know exactly which ones you still need to familiarise yourself with and don't end up with a list 500km long!

    1 vote

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  3. Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.

    1 vote

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  4. I would like to be able to download the action log to excel. It will make it easier for me to control the work of the revenue manager who changes the prices. It would be good to be able to download this report automatically via exports ->schedules.

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. With the new group option you have the possibility to add multiple reservations to one profile. However when you add a big group of rooms in multiple reservations (think about tour bookings, same date 20+ rooms) in one profile, you see many reservations in your right screen (manage). It would be more clear if you create a drop-through per reservation date, so you do not see all the seperate reservations and rooms. Meaning that you will see all the reservations below eachother instead of also seeing all the rooms under the date. In this way you have a better overview…

    1 vote

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  6. Maybe add a feature of whenever you click on a guest profile a pop up trace of any important information can be seen first hand ie (Special occasion, take payment of VC, route payment) a

    3 votes

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  7. Is it possible to make the task field in MEWS bigger again so that you can drag the field to write info in it?

    Before the update, you could drag the "Description" window larger using the arrows at the bottom right.
    It would be great if that were possible again. Thank you in advance. Tina

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Tina,

    We are happy to inform you that we have added the ability to expand the task field back to Mews Operations.

    Thank you very much for sharing your feedback with us. Please do continue sharing your feedback and requests so that we can continue to improve Mews.

  8. The new layout with boxes and not lines to write on is very disturbing for the eye. Mostly when checking the customer profile, but in general too. Please bring back the simple line. More elegant AND non the less way more eye-friendly!

    1 vote

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Serait-il possible d’avoir un total général de toutes les chambres et Suites confondus dans le rapport de gestion à savoir le TO, PM, CA.

    2 votes

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  10. I would like cancelled product orders to completely dissapear from product orders when cancelled.

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your feedback.

    Removing product orders from a bill would create inaccurate reporting for revenue teams, would you be able to share with us more information with regards to why you would like to delete product orders?

  11. We would only like some users to have the ability to optimise spaces using the button on the timeline. Please add a user right for this.

    1 vote

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  12. Add a minimum advance setting for products that we would like to add on the booking engine (offer to customer)

    9 votes

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  13. Les propositions que nous envoyons à nos clients pour les demandes de groupes manquent cruellement de clairté et de précisions.
    Il faudrait travailler sur le sujet.
    Que le client ait un récapitulatif par exemple :
    Par date de séjour du nombre de logements proposé, à quel prix par nuit x le nb de nuits le total TTC et HT
    idem pour les produits annexes.
    date d'option, montant de l'acompte demandé, ou détail des conditions de réservation.

    Je vous remercie bien.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. it would be helpful and time saving if one could set specific mail templates on pause or give it specific periods of validity

    2 votes

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  15. Wij hebben een "receptierekening" aangemaakt waarop wij lopende dingen boeken zoals fietsverhuur, cadeaubonnen verkoop, receptie shop artikelen. Er staan inmiddels heel veel regels op deze rekening. Wij scrollen ons rot. :-) Is het mogelijk om er een kalender aan te hangen. De lopende dingen van die dag zie je in beeld en mocht je iets van een andere dag willen zien dan klik je op het kalendertje om die dag in te kunnen zien.
    Ik hoop dat dit duidelijk genoeg is. Ik heb met Stepan gesproken, hij weet volgens mij wat ik bedoel.

    Succes met deze "opdracht" :-)

    Met vriendelijke…

    1 vote

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  16. Add Expedia to the social widget so we can see the ranking immediately after opening Mews.

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Would it be possible to add certain forms to Mews (like a laundry list) which we are then able to email to the guest through the system.

    3 votes

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  18. This is one for the account creators out there and should already be a thing.

    Adding users to each site individually is a ridiculous process that takes far too long. There should be a centralised account creation page where you can just tick a box for which sites/properties you want to assign them access to.

    The fact you cant have multiple sites open at once is another hurdle that needs to be addressed.

    6 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. To copy from production to demo to be able to simulate procedures based on the same configurations. Thanks

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Possibility to export or backup Mews configurations.
    We need a way to get mews configurations saved externally, so we can have a way to verify what was the config in case a user change something and we need to revert (or know how it was before). Thanks

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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