Mews Operations (PMS)

Mews Operations (PMS)

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  1. Add a minimum advance setting for products that we would like to add on the booking engine (offer to customer)

    9 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. I would like to be able to download the action log to excel. It will make it easier for me to control the work of the revenue manager who changes the prices. It would be good to be able to download this report automatically via exports ->schedules.

    2 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. I would like cancelled product orders to completely dissapear from product orders when cancelled.

    3 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your feedback.

    Removing product orders from a bill would create inaccurate reporting for revenue teams, would you be able to share with us more information with regards to why you would like to delete product orders?

  4. Maybe add a feature of whenever you click on a guest profile a pop up trace of any important information can be seen first hand ie (Special occasion, take payment of VC, route payment) a

    3 votes

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  5. This is one for the account creators out there and should already be a thing.

    Adding users to each site individually is a ridiculous process that takes far too long. There should be a centralised account creation page where you can just tick a box for which sites/properties you want to assign them access to.

    The fact you cant have multiple sites open at once is another hurdle that needs to be addressed.

    6 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Sometimes clients book 2 consecutive nights through 2 different means. It would help the communication with housekeeping if the reception was able to "link" the 2 reservations together so it is clear that the same person stays in the room. Additionally, it would be helpful to have an automatic detection of this kind of things, like a notification warning us that a reservation has been made with a similar name a day before or after.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. the update overview on Mews is great, but could it please be possible to add a delete button once you have read the update. that way you know exactly which ones you still need to familiarise yourself with and don't end up with a list 500km long!

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Hi, there is limited "space type" to choose from, and not always describing the product.
    Could you add a option to make new "Space type" yourself, or at least add more options like cabin and lodge so it easier to keep types appart

    7 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Our hotel is unique and so are our accomodation type. We would like to be able to create our own (ex "Pool Suites") to match and reflect our offer perfectly.

    6 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. The new layout with boxes and not lines to write on is very disturbing for the eye. Mostly when checking the customer profile, but in general too. Please bring back the simple line. More elegant AND non the less way more eye-friendly!

    1 vote

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Serait-il possible d’avoir un total général de toutes les chambres et Suites confondus dans le rapport de gestion à savoir le TO, PM, CA.

    2 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. With the new group option you have the possibility to add multiple reservations to one profile. However when you add a big group of rooms in multiple reservations (think about tour bookings, same date 20+ rooms) in one profile, you see many reservations in your right screen (manage). It would be more clear if you create a drop-through per reservation date, so you do not see all the seperate reservations and rooms. Meaning that you will see all the reservations below eachother instead of also seeing all the rooms under the date. In this way you have a better overview…

    1 vote

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  14. At present, when you merge profiles, only the notes on the profile you chose to keep are saved. Any notes on the duplicate profile are lost.

    9 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. When making optional bookings, this means we are holding a room/rooms but the booking is not confirmed.
    If this bookings is never confirmed, we should have an status called released instead of cancelled, as you are not really cancelling the booking, you are releasing the booking.

    43 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback, we have updated this feature as one to be upvoted.

    Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.

    Should you have more information that you would like to share regarding a “released” reservations status or reporting, please feel free to do so in the comments below.

  16. A canceled reservation still appears in the guest's navigator, would it be possible to choose which of them to permanently delete?
    I offer my guests different spaces or tariffs, they choose one, and then the others end up being canceled but they are still present in their navigator, cutting it up. I wish I was able to delete the irrelevant ones.

    5 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add Expedia to the social widget so we can see the ranking immediately after opening Mews.

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Would it be possible to add certain forms to Mews (like a laundry list) which we are then able to email to the guest through the system.

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Is it possible to make the task field in MEWS bigger again so that you can drag the field to write info in it?

    Before the update, you could drag the "Description" window larger using the arrows at the bottom right.
    It would be great if that were possible again. Thank you in advance. Tina

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Tina,

    We are happy to inform you that we have added the ability to expand the task field back to Mews Operations.

    Thank you very much for sharing your feedback with us. Please do continue sharing your feedback and requests so that we can continue to improve Mews.

  20. To copy from production to demo to be able to simulate procedures based on the same configurations. Thanks

    3 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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