Settings and activity
173 results found
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113 votes
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roland.galliker
supported this idea
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135 votes
An error occurred while saving the comment roland.galliker
commented
Hi, I do very much agree - with or without Covid-19!
Very often on phone or mail you agree on a per night rate, and we all hope that guest extend their stay. It is now a nightmare to make sure guest has the same price also the extra night(s).
Thank youroland.galliker
supported this idea
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506 votes
Hey Mewsers,
Good News! It is my pleasure to announce we have started a Beta of an improvement to our search bar that will allow users, among many things, to easily find the unassigned reservations that are causing the infamous red line on the timeline!
If this is a common need, you can even save this search as a favorite (with the star icon on the search bar) and avoid having to type it!
If you would like to take part of the Beta, please join the conversation via the Community post here.
Yours,
Ettore Zotarelli
Senior Product Manager - AI & guest Communications
roland.galliker
supported this idea
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18 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
roland.galliker
supported this idea
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112 votes
An error occurred while saving the comment roland.galliker
commented
I read now comments and suggestions going back more than 2 years relating to children.
PLEASE MEWS, get a hold on children issues. Every hotel is in a different location with different rules regarding children (distributor, statistics, tourist taxes, extra bed costs, meals, breakfast, etc). So please just give us hotels the possibility to have about 3 types of children ages or other solution, but please a solutions. Never had to many discussions about children cost as this summer. Not one single guests understands why booking directly with us children have to pay the full tourist tax while when reserving via booking.com the count is done correctly.
BIG BIG PROBLEM TO BE SOLVED ASAP. PLSroland.galliker
supported this idea
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58 votes
An error occurred while saving the comment roland.galliker
commented
This is very important. Each e-mail which goes to guests, we need a trace and a e-mail copy.
Since e-mails are going out with each hotels defined e-mail address, would it be possible to automatically make a blind copy (bcc) to another e-mail a hotel can setup ?
Thank youroland.galliker
supported this idea
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119 votes
An error occurred while saving the comment roland.galliker
commented
Hi at Mews. Pop Up especially for Blacklist and Cashlist guests at moment of inputing a reservation.
Thank youroland.galliker
supported this idea
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307 votes
An error occurred while saving the comment roland.galliker
commented
At present when printing or e-mailing a bill, most people and companies do not need titles in their names. No need to have a title called "Company", no need to have a title called Address, no need to have any title.
On other comments I read address on left or right: each hotel and country has its usual layout, so a choice would be nice.
The column created is absolutely unnecessary as I have never seen a guest asking for it. Important is the date when a service was posted.
Thank you for improving invoice layoutsroland.galliker
supported this idea
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94 votesroland.galliker
supported this idea
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60 votesroland.galliker
supported this idea
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11 votesroland.galliker
supported this idea
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22 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
roland.galliker
supported this idea
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157 votesroland.galliker
supported this idea
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8 votesroland.galliker
supported this idea
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11 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
roland.galliker
shared this idea
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13 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
roland.galliker
supported this idea
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54 votesroland.galliker
supported this idea
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15 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
roland.galliker
supported this idea
·
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11 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
An error occurred while saving the comment roland.galliker
commented
Better than simply hide, would be a check box where hotel can choose what to hide and what is visible in the confirmation e-mail
roland.galliker
supported this idea
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38 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
roland.galliker
supported this idea
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even worse. we noticed that if the hotel previously did give an upgrade to a better room, when extending the stay, mews reverts the old and the new reservation to the old category, thus chaning an in house guest to a completely new room the guest has never seen.
We are always very scared to extend a stay as we never know were mews will move the "new" stay to.
Thank you