Settings and activity
-
3 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews
roland.galliker
supported this idea
·
-
54 votes
Hello,
Thank you very much for your feedback. We have updated your issue as one to be upvoted.
Would you be able to let us know a few of the cases when you would like to send the invoice to a booker instead of a guest? For example would you like to send the invoice to a booker if the reservation was booked by a company or a travel agency?
roland.galliker
supported this idea
·
-
15 votes
Hello from the Mews product team! Thank you for your feedback.
We’ve updated the status of your suggestion as one to be upvoted. Remember, you can share a link for your suggestions to your colleagues and fellow hoteliers so that they too can upvote your suggestion.
roland.galliker
supported this idea
·
-
7 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
roland.galliker
supported this idea
·
-
64 votesroland.galliker
supported this idea
·
-
8 votesThis is in preparation in Guest teamroland.galliker
supported this idea
·
-
46 votesidea to upvote · 0 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →roland.galliker
supported this idea
·
-
6 votesidea to upvote · 2 comments · Mews Operations (PMS) » Operations · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment roland.galliker
supported this idea
·
-
111 votesidea to upvote · 14 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →roland.galliker
supported this idea
·
-
11 votes
Hello Mewsers,
Thank you for the feedback.
It is currently possible to receive a copy of the confirmation email when bookings are made from the Distributor. This functionality can be enabled in your stay settings by selecting the option “Order generates email”. You can use this option to trigger an automatic email notification for the relevant departments.
Should you have any questions or require more information about this functionality, please contact our customer care team.
We look forward to your continued feedback and suggestions.
Kind regards,
AldairAn error occurred while saving the comment roland.galliker
commented
Many reservations come by phone or e-mail. Very nice to be able to send confirmation from within Mews, but on our files we just have the piece of paper written by hand while on the phone with guest. A bit poor as we and guests do "sign a contract" (Beherbergungsvertrag) and very poor in case of differences between "on the phone you told me" and the price we have in mews
roland.galliker
supported this idea
·
-
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.roland.galliker
supported this idea
·
-
16 votesidea to upvote · 7 comments · Mews Guest Journey » Booking Engine · Flag idea as inappropriate… · Admin →roland.galliker
supported this idea
·
-
25 votes
Hello,
phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.
Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?
It is currently mandatory in Online check-in which is available for all of your guests.
Jakub
roland.galliker
supported this idea
·
-
286 votes
Email preview released on 14.12.2021
roland.galliker
supported this idea
·
-
17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment roland.galliker
commented
Not only in confirmation e-mails. Also in invoices (I do not understand that once a guest has set his language, billing mews does not automatically suggest guest language in order to print or send). All communication with guest, should whenever possible and translation available, be in guest language
roland.galliker
supported this idea
·
-
272 votesidea to upvote · 10 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →roland.galliker
supported this idea
·
-
337 votes
Hey Mewsers, Good News! We started working on your feature request! We will be allowing full customisation of the currently partially customisable emails.
Stay tuned for updates!
roland.galliker
supported this idea
·
-
67 votesroland.galliker
supported this idea
·
-
192 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.
We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.
Thank you again for sharing your idea!
Have a great day,
Anetaroland.galliker
supported this idea
·
-
2 votes
Hello everyone,
Thank you for submitting the idea. As long this is another great idea, unfortunately, this is not something we have planned to work on in the nearest future due to us focusing on different priorities – such as: adding new alternative payment methods.
You can still upvote, submit or comment on the idea and we can any time get back and have a discussion around it.
Looking forward to hearing more suggestions!
Best,
Jovanaroland.galliker
shared this idea
·
You are right and this is just crazy. Quite a few times we had to go on Timeline and search for the guest and wonder where he is gone !!!! Even for guests who were already checked in !