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  1. Merge guest profiles based on multiple details

    50 votes

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    2 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    Hello from the Mews product team. 

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 

  2. Booking.com Integration: Transfer guests nationality to Guest profile in Mews

    8 votes

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    0 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner shared this idea  · 

  3. Merge Profiles with identical passport/id number

    140 votes

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    4 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Christian Furtner commented  · 

    I suggest merging based on the telephone number since the phone number is already entered by the guest when making the reservation.

    Christian Furtner supported this idea  · 

  4. Multiple room booking, implement different names informed by booking.com

    22 votes

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    1 comment  ·  Property Operations & PMS » Other  ·  Admin →
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    Christian Furtner commented  · 

    The name of the booker from booking.com should be transferred in the Mews field "booker". Booking.com clearly offers a person to be the booker. "Booking for someone else".

    Christian Furtner supported this idea  · 

  5. Merge Profiles Automatically

    65 votes

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    idea to upvote  ·  5 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    The option "show duplicates" should be there. Merging should only happen if the phone number of 2 guests is identical.

  6. Upload files to an availability block

    10 votes

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    3 comments  ·  Property Operations & PMS » Other  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Christian Furtner commented  · 

    I would like to upload a screenshot or pdf of communication on what and which rate/package / pricing has been agreed upon for/with the group.

    An error occurred while saving the comment
    Christian Furtner commented  · 

    Great idea!

    Christian Furtner supported this idea  · 

  7. Share customer profiles between properties (multi-property)

    65 votes

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    4 comments  ·  Multi-Property Management » Other  ·  Admin →
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    Christian Furtner commented  · 

    Ideas of "Sales" in his/her/their comment are great! A chain level would be great.

    Christian Furtner supported this idea  · 

  8. Display Availability Blocks on timeline

    132 votes

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    23 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner commented  · 

    Yes please, especially for availability blocks with status "confirmed". Blocks should have a dedicated color.

    Christian Furtner supported this idea  · 

  9. Additional fields in profiles of guests

    28 votes

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    2 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Christian Furtner commented  · 

    2 nd phone would be great

  10. keep the same price when changing the dates of a reservation

    135 votes

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    idea to upvote  ·  10 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner commented  · 

    Yes, please add this option! So needed as reservations keep on changing to new dates this and next year!

    An error occurred while saving the comment
    Christian Furtner commented  · 

    I fully agree, even before Covid19 when guests who booked direct changed the stay date (flexible reservations) we let them keep their previous price. It would be awesome to have the same tickbox as with when changing the room or amount of guest. PS: There are 5 more votes here: http://feedback.mews.com/forums/918232-commander-pms/suggestions/38624467-when-changing-dates-in-existing-reservation-get-p

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    Christian Furtner commented  · 

    This function would be really helpful. Also without Covid-19, since sometimes our team just want to allow the guest to change dates without the pricing being completely changed.

    Christian Furtner supported this idea  · 

  11. Search for overbookings

    506 votes

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    16 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    on the roadmap  ·  AdminEttore Zotarelli (Senior Product Manager, Mews Systems) responded

    Hey Mewsers,


    Good News! It is my pleasure to announce we have started a Beta of an improvement to our search bar that will allow users, among many things, to easily find the unassigned reservations that are causing the infamous red line on the timeline!


    If this is a common need, you can even save this search as a favorite (with the star icon on the search bar) and avoid having to type it!


    If you would like to take part of the Beta, please join the conversation via the Community post here.


    Yours,

    Ettore Zotarelli

    Senior Product Manager - AI & guest Communications

    Christian Furtner supported this idea  · 

  12. Single use voucher code / Gift voucher code

    49 votes

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    idea to upvote  ·  3 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    Christian Furtner supported this idea  · 

  13. Gift Voucher Interface

    32 votes

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    idea to upvote  ·  2 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
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    Christian Furtner supported this idea  · 

  14. Manage gift cards

    27 votes

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    idea to upvote  ·  3 comments  ·  Property Operations & PMS » Other  ·  Admin →
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    Christian Furtner commented  · 

    I just learned about giftupapp.com and would love if Mews could connect to something similar.

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    Christian Furtner commented  · 

    With the Covid 19 situation we expect to receive many requests for cancellations of non-refundable rates. It would be great to issue a voucher code in this case to guest that they can use in Mews Distributor. Especially for guest that paid with their private credit card or bank transfer (groups).

    Christian Furtner supported this idea  · 

  15. ABILITY TO CLOSE ITERNAL CHATS

    12 votes

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    0 comments  ·  Property Operations & PMS » Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Christian Furtner supported this idea  · 

  16. Smart detection of tasks

    30 votes

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    idea to upvote  ·  3 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Show tasks open for "select department". Yes, that would be nice.

  17. Task expiry to cause a notification

    25 votes

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    1 comment  ·  Property Operations & PMS » Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Christian Furtner supported this idea  · 
    An error occurred while saving the comment
    Christian Furtner commented  · 

    Am I right that currently, Mewsers don't receive a notification when a task is due or assigned to them? It would be great if team members received a notification via e-mail or other means in this case.

  18. Payment Triggers set to Optional Bookings

    17 votes

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    1 comment  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 

  19. Employee creation process

    10 votes

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    0 comments  ·  Property Operations & PMS » User management  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 

  20. Allow proforma invoice on optional bookings

    130 votes

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    5 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
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    Christian Furtner commented  · 

    In our case with group reservations, only the payment of a deposit really confirms the whole group reservation (apart from the reservation status in Mews).

    Christian Furtner supported this idea  · 
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