keep the same price when changing the dates of a reservation
It would be great if when changing the dates of a reservation in the properties tab you could have an option to keep the same price when changing the dates. This could be added as it is the apply cancellation fees, which you can select or not. Specially now with the Covid-19 crisis we are changing a lot of reservation dates keeping the conditions for our guests, and if the price of the new dates is higher than the price they had, when you change the dates the price per night is automatically updated. This does not help as you have to change the prices manually later and can be misleading.
Anonymous
shared this idea
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Kaushal Rawal
commented
when we change the dates for reservation the mews changes the price as well but in fact it should ask to change the price as well according the space category and date or keep the same price we need to add miscellaneous to adjust the bill.
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Jodie-Anne Heap
commented
When changing the date of a reservation, it would be great if the 'Keep original price' button was there as an option. As sometimes rates are honoured.
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Christian Furtner
commented
Yes, please add this option! So needed as reservations keep on changing to new dates this and next year!
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Lydia Lam
commented
This feature would be of tremendous help because we have long stay guests who extend for up to 6 months. Seems there should be a better option than to change each individual room night rate.
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roland.galliker
commented
Hi, I do very much agree - with or without Covid-19!
Very often on phone or mail you agree on a per night rate, and we all hope that guest extend their stay. It is now a nightmare to make sure guest has the same price also the extra night(s).
Thank you -
Tiziano
commented
I definitely agree!
that would be very helpful!
But I would like to keep this function even after this period, 'cos it is helpful fur sure now, but I wouldn't bother having it in the future as well -
Christian Furtner
commented
I fully agree, even before Covid19 when guests who booked direct changed the stay date (flexible reservations) we let them keep their previous price. It would be awesome to have the same tickbox as with when changing the room or amount of guest. PS: There are 5 more votes here: http://feedback.mews.com/forums/918232-commander-pms/suggestions/38624467-when-changing-dates-in-existing-reservation-get-p
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Luigi Orsini
commented
When changing the dates, it would be very nice to have the possibility to check mark "keep same room rate".
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Jess Dowell
commented
Keep old price...to apply when amending booking date. Currently this only applies when amended the space feature but in this current situation we are moving a lot of current bookings to future dates and there is no way to keep the same price automatically when amending. This would be helpful rather than having to update the pricing tab each time.
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Christian Furtner
commented
This function would be really helpful. Also without Covid-19, since sometimes our team just want to allow the guest to change dates without the pricing being completely changed.