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  1. Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).

    10 votes

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  2. At the moment, we can't sell Mews POS in Portugal due to lack of certification and we don't have other POS which we integrate with. Most of the prospects have PMS + POS solution with local Portuguese providers.

    16 votes

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  3. 6 votes

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  4. Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    20 votes

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  5. The new reservations/getAll endpoint & the new bills/getAll endpoint both use a new AccountId(s) field. This field can contain a customer or a company.

    In the case of the reservation AccountIds field, we would possibly need to do two requests per AccountId to fetch the required information.

    It would be a lot easier if there was an accounts/getAll endpoint where we could fetch the information with just a single request.

    7 votes

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  6. Both services/getAvailability and rates/getPricing support one single ServiceId parameter.
    Extending them to support multiple ServiceIds would lower number of API calls and help to minimize 429 error. Too many requests, when the limits are "used"

    6 votes

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  7. In order to show system user activity across Mews we need the ability to list users via the public API.
    For example see id, name, username for the user who checked in a guest or added a particular note.
    Many entities today have for instance "Created by" or "Updated by" fields, but I have not found a way to retrieve the actual user or all users.

    This functionality would help us show which employees have interacted with customers and assist in followups and other customer related processes.

    2 votes

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  8. There is currently no way to know when two accounts have been merged which leads to deprecated data in the partner system

    2 votes

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  9. MIWA Door Locks direct integration

    4 votes

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  10. As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
    Please do not have a difference between profile and API of the Title field.

    The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.

    2 votes

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  11. Dormakaba's product Oracode which generates pin code doesn't integrate with Mews. It does connect to Hotello, though, so prospects/clients are looking for this.

    11 votes

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    2 comments  ·  Marketplace  ·  Admin →
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  12. We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.

    3 votes

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    1 comment  ·  Integrations  ·  Admin →
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  13. we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    22 votes

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  14. Atm it's not possible to move any position with a value of 0 to an open bill. Since we customize our bills in another way as Mews usually does, we need to move all reservation items to an open bill. This way we can pay all reservation items, close the bill, checkout the reservation and receive a pdf in the end.

    Some of our hotels place 0 value positions on their reservations as reminders. Atm it's not possible to checkout those reservations, since not all reservation items get on the same bill and therefore we cannot "pay" all reservation items.

    11 votes

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  15. 4 votes

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  16. Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  17. Webhook notification when a Resource Block is deleted. Currently, only creation/update webhook is provided.

    1 vote

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  18. Xorcom is an IP PBX manufacturer and we would like to integrate our PBX with MEWS PMS. I didn't find any mention of the wake-up call management in your API documentation. Do you support the wake-up calls? Also, I'll be happy to get any guidelines document about the PBX integration with MEWS PMS. Thank you, Leonid Fainshtein - CTO Xorcom Ltd
    [email protected]

    1 vote

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    0 comments  ·  Admin →
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  19. Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories

    1 vote

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    0 comments  ·  Connector API  ·  Admin →
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  20. 1 vote

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    0 comments  ·  Integrations  ·  Admin →
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