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Pre-Checkin-State

Hi,

in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

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Enrico Gattermann shared this idea  ·   ·  Report…  ·  Admin →
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  • Martijn Oosterhof commented  ·   ·  Report

    Also a Post-checkout state for guests that has left there rooms, but are still on the resort/parc/spa/..

  • Dorothy Roland commented  ·   ·  Report

    Additionally, MEWS KIOSK:

    >>clients would like to also see the Pre-check-in Process included in the Mews Kiosk Guest Journey (Staff Mode) to allow FO agents to be able to receive guests prior to the room being cleaned and complete registration card. There should be a way for FO Agents to still be able to allow pre-registration in "dirty" spaces.