11 results found
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Ability to add company VAT into company profiles
must ask for being able to add Company VAT number into their company profiles
8 votes -
Guest Nationality
Would it be possible to retrieve the guest nationality through the expedia connection...
5 votes -
AI analysis of reservation notes and turn it into structured data
Hi!
Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
Example:
Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…4 votes -
Channel Manager API - include the date of birth & occupation of customer
Include the following information related to the customer for the Channel Manager API :
date of birth
occupationhttps://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer
There are two partnetrs who have requested this feature : Temairazu / Dirs21
11 votes -
Channel Manager SiteMinder - include all guest names in Mews
Some partners are sending all guests names and unfortunately with the SiteMinder integration in Mews we receive only one guest name.
7 votes -
Inventory Update Logs for Reservation Synchronization: Add Confirmation Ref or Link to Reservation
Currently, most Reservation Sync logs only note the reservationID string to communicate the necessary sync details to the CHM partner.
However, some clients can find such details not very user-friendly when attempting to troubleshoot the matter. Is there a way to consider adding some other details that would assist the client an easier way to search for the relevant booking, especially when there is an error or warning? >> Essentially, something that is searchable either in Mews or the CHM extranet. Such as Mews or the OTA's Confirmation Ref Number.
Perhaps (in the future) even a link to the relevant…
1 vote -
Availability Block: API endpoint to pull Blocks with no picked-up reservations
This would be nice for Connector API too.
Create an API Endpoint that properties can use to call on their optional blocks, AND those which do not yet have picked-up reservations, so they can create forecast reporting on expected income, associated revenues, rates details, and occupancy.
1 vote -
Expand Keywords for Channel Manager Notes/Comments
Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.
1 vote -
Nationalities from 3rd party
Could it be possible to remove automatic nationalities from 3rd party bookings? We are getting example Expedia reservations all the time where US nationality is automatic but the guests are usually from Europe. This is an issue for Finland as we have to report to the government our statistics of guests. Of course we try to remember change it but many times we forget.
1 vote -
Sync multiple rates with D-edge at once
When Making the connection with D-edge it would be good to have one button to sync multiple rates at once (instead of having to sync the rates one by one)
2 votes -
5 votes
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