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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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499 results found

  1. Add a field to reservation/getAll API: Confirmation Email (and other emails) was sent TRUE/FALSE

    For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.

    20 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  2. Add Webhook ServiceOrderCreated

    It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.

    19 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  3. Integration with MindBody

    5 votes
    idea to upvote  ·  5 comments  ·  Integrations  ·  Admin →
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  4. Ability to add company VAT into company profiles

    must ask for being able to add Company VAT number into their company profiles

    8 votes
    idea to upvote  ·  1 comment  ·  Channel manager API  ·  Admin →
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  5. Create a connection with Formitable

    To directly integrate a package including a dinner without having to separately make each reservation.

    7 votes
    idea to upvote  ·  1 comment  ·  Integrations  ·  Admin →
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  6. Guest Nationality

    Would it be possible to retrieve the guest nationality through the expedia connection...

    5 votes
    idea to upvote  ·  1 comment  ·  Channel manager API  ·  Admin →
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  7. AI analysis of reservation notes and turn it into structured data

    Hi!
    Sometimes we receive a ton of information about the guest or the reservation via reservation notes from OTAs / TAs that are not structured and thus currently cannot be used to enhance the guest profile or reservation with structured data. LLM-AI analysis could potentiall understand the notes and make filter usable information and turn it into structured data.
    Example:
    Guest preferences: often times "high floor" "bath tub" "balcony" "quite room" "away from elevators" etc. are added to the reservation notes. matching those to the guest preferences available in profiles and space features before assigning a room would allow the…

    4 votes
    idea to upvote  ·  2 comments  ·  Channel manager API  ·  Admin →
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  8. Connection to Zenchef

    In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker

    10 votes
    idea to upvote  ·  1 comment  ·  Integrations  ·  Admin →
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  9. Resdiary table booking through the Mews booking engine

    We would like to give the guest possibility to book a table in Mews Booking Engine - and it should be possible to book a table in Guest Portal - we are using integration ResDiary. Their answer:

    As this integration was developed and is managed by Mews, they are best to check with them if there are any planned improvements and any requests to their team for consideration.

    8 votes
    idea to upvote  ·  1 comment  ·  Integrations  ·  Admin →
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  10. GetAllReservations ChannelNumber

    The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
    Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?

    Thanks

    3 votes
    idea to upvote  ·  2 comments  ·  Connector API  ·  Admin →
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  11. Mews Connector as a service

    Make Mews Connector available as a service function. This would improve the functionality of the interface within a server environment.

    6 votes
    idea to upvote  ·  2 comments  ·  Marketplace  ·  Admin →
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  12. Secret Box

    Secret box is a widely used integrations managing gift vouchers

    12 votes
    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  13. Connector API: Remove scheduled payment

    With this endpoint, an integrator (i.e. Zapier) would be able to remove a scheduled payment for certain reservations.

    3 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  14. Google Hotel Search Integration - Critical

    Mews Development Team,

    It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.

    We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…

    25 votes
    0 comments  ·  Other  ·  Admin →
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  15. Channel Manager API - include the date of birth & occupation of customer

    Include the following information related to the customer for the Channel Manager API :

    date of birth
    occupation

    https://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer

    There are two partnetrs who have requested this feature : Temairazu / Dirs21

    11 votes
    idea to upvote  ·  3 comments  ·  Channel manager API  ·  Admin →
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  16. Digital key connection with Hotek locks

    It would be very usefull if the digital key function would also become available for the Hotek Keys.

    3 votes
    idea to upvote  ·  1 comment  ·  Integrations  ·  Admin →
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  17. Send every new idea to all Mews users

    It is very difficult to read through all the ideas in this Forum or to search for one. So my idea is to send all Mews users an email if someone publishes an idea on here. Maybe you can turn this on or off in your preferences?

    3 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  18. More specialised Webhooks (e.g., only when reservation Status changes from Confirmed to Strarted)

    We would like to propose more specialised Webhooks.

    Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).

    4 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  19. Connector API: Attach files to identity documents

    The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.

    Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).

    Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…

    2 votes
    idea to upvote  ·  1 comment  ·  Connector API  ·  Admin →
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  20. Channel Manager SiteMinder - include all guest names in Mews

    Some partners are sending all guests names and unfortunately with the SiteMinder integration in Mews we receive only one guest name.

    7 votes
    idea to upvote  ·  1 comment  ·  Channel manager API  ·  Admin →
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