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  1. We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.

    We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.

    Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.

    14 votes

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  2. Add Onyx or a similar platform to the market place to pay IATA commissions. Updating the TA profiles to be able to make what products that are commissionable so that it will be easier to export the reservation report to see actual commission rates to be used for reconciliations.

    6 votes

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  3. I work for a backpacker hostel, and we have a rule that each guest may only stay a maximum of 28 days in a 3-month period, calculated by adding the total number of days stayed at the property in the past 3 months from the date of the present check-in (similar to the tourist visa conditions in the Schengen zone). Currently we calculate this manually, but enforcement often is a bit haphazard, and a lot of guests manage to slip through.

    It would be AWESOME if it was possible to have something on the Dashboard of the Guest Profile that…

    1 vote

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  4. 1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  5. Incedo Business Pro by Assa Abloy integration via SiS Connect interface

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  6. SAP S4Hannah accounting integration

    3 votes

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    1 comment  ·  Marketplace  ·  Admin →
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  7. Child adjustments in the base prices are not going through to Synxis. Vital to be fixed so that rates between Synxis Booking Engine and Mews match when children are involved.

    5 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Schultes POS integration

    3 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  9. We have employees who are mapping products in the marketplace channel manager integrations, however we do not want to give these colleagues admin rights. Can a workplace privilage be set for these settings in order to have access, without the need for providing admin rights

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  10. When requesting Resources with "ResourceCategoryImageAssignments" extent enabled, images are returned with order based on the created/updated time (oldest first, newest last).

    That means it ignores the image order set in Mews Operations "Space Categories" UI.

    JSON should return the Image Assignments based on this order OR should return a property named "order" with order integer as value.

    1 vote

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  11. Is it possible to change the identifier from email to the actual guest name in Mews? When travel agent books, they use the same email account to make new bookings. When a new booking comes in from a agent in Synix or through our booking links the names of the actual guest changes. Since the system considers the email address the identifier, when the travel agent sends new reservations with the same email and a different name, the existing profile will be updated including the reservations it is connected with.

    1 vote

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  12. 1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  13. When connecting MEWS with a PBX, the phone in the physical room is defined as a Space, or resource, in MEWS.

    The name of the Space is the actual phone extension number, often the same as the room number.

    As only one resource can be associated with a Reservation, we run into a problem when a room/suite is equipped with more than one phone, not uncommon in "high class" hotels. Each of these phones (=MEWS resources) needs somehow to be associated with the same Reservation.

    2 votes

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  14. 2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  15. Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance

    5 votes

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  16. While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.

    6 votes

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  17. Connect directly to VRBO without the need of subscribing to another software

    3 votes

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    Hello from the Mews product team. 


    Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  18. Tomas Channel Manager integration

    3 votes

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    Hello from the Mews product team. 


    Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  19. It appears that clients are able to make multiple requests for integration via the Mews Marketplace, even if they have an existing integration in place. It would be useful for Mews to undertake some form of validation prior to issuing a request thus negating duplication of effort.

    1 vote

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    0 comments  ·  Marketplace  ·  Admin →
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  20. In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker

    3 votes

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    Hello from the Mews product team. 


    Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

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