480 results found
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Connection to Zenchef
In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker
9 votes -
Secret Box
Secret box is a widely used integrations managing gift vouchers
11 votes -
Google Hotel Search Integration - Critical
Mews Development Team,
It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.
We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…
15 votes -
Channel Manager API - include the date of birth & occupation of customer
Include the following information related to the customer for the Channel Manager API :
date of birth
occupationhttps://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer
There are two partnetrs who have requested this feature : Temairazu / Dirs21
7 votes -
Child Pricing on Products
Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).
20 votes -
Pre-Checkin-State
Hi,
in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.
4 votes -
Loyalty program by Synxis
The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
-The loyalty program
-Membership Number
-Membership levelThe request was for:
-Marriott Bonvoy
-Preferred hotels and resorts7 votes -
Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
6 votes -
Need an option to enable/disable webhook events for multiple properties
If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.
Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.
Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.
Thanks.
4 votes -
Missing Integration with ERP DATISA
Datisa is a ERP. Whit good penetration in Spanish Market
2 votes -
API for searching customers by phone number – for telephony integration
Extend the Customers/getAll API so that customers can be searched by their phone number. This enables telephony integration. When a customer calls in it will be possible to display their name on the phone display and/or in the PBX web interface.
2 votes -
Integration with Innovahotel
Innovahotel for Kiosk solution. Current situation of this integration "Negotiating".
2 votes -
2 votes
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Sort taxes per category
Today,
Any client can have taxes in Mews.
- Some have taxes under the taxe section / (difference between net and gross value)
- Some set taxes under packages (like City Tax)
- Some set fees under packages (like Breakfast)The Connector API can provide a list a tax name and tax code. but these 2 parameters are manual, there is no way to dynamically know that a tax is a City Tax, a VAT, a service charge or something else. (Except by having a regular contact with the client to be notified about the category of each new tax,…
2 votes -
integration with Whatsapp Business
An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.
3 votes -
Catching mealplan code from the Connector API
In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.
Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.
2 votes -
Channel Manager SiteMinder - include all guest names in Mews
Some partners are sending all guests names and unfortunately with the SiteMinder integration in Mews we receive only one guest name.
3 votes -
Interne Buchungseingabe trotz Restriktion
Sobald eine Restriktion gesetzt ist, kann man auch als Mitarbeiter keine Buchung mehr eingeben. Eine Funktion, die dieses möglich macht, wäre praktisch. Denn manchmal soll nur für extern gesperrt werden, aber intern können Zimmer vergeben werden (zum Beispiel bei exklusiven Veranstaltungen). Jetzt muss man immer die Restriktion löschen, ganz schnell die Buchung einpflegen und dann wieder schnell die Restriktion eingeben damit online nicht gebucht wird. Das ist mühsam und eindeutig ein Mehraufwand.
2 votes -
Restriktionen voreinstellen
Aktuell kann man eine Restriktion für denselben Tag nicht voreinstellen. Für Hotels die nicht 24 Stunden besetzt sind, ist es hilfreich, wenn eine Restriktion zum Schließen des aktuellen Tages bereits im Voraus mit einer Uhrzeit eingestellt werden kann. So wäre man noch bis zur Wunschzeit buchbar und geht nicht das Risiko ein, dass eine Buchung nach Schließung des Restaurantbetriebes reinkommt oder dass man schon viel früher nicht mehr buchbar ist, wenn die Rezeption früher schließt.
2 votes -
Missing Integration Hotetec CM
Customer want to keep their CM. Integration with Hotetec is a must for them.
2 votes
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