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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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481 results found

  1. Create a direct connection with Airbnb

    155 votes

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  2. Google have recently unvield their Google Hotels platform. Google Hotels connects to all major OTA's and compares rates.

    It is possible for Mews to build a connection directly to Google Hotels. Upvote this request to show your interest.

    94 votes

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  3. Build a direct integration to Salto KS

    82 votes

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  4. API POST parameters:

    • Reservation ID
    • Client Token
    • Access token

    Returns link to auto-login for reservation online check-in

    Use Cases:

    • Send scheduled transactional emails for costumers to fill the check-in online.

    • Ops team doesn't have to trigger the email manually via Commander.

    • Push more relevant information inside the email.

    • Don't get emails from a different domain for the online Check-in.

    • Get ownership of the tone in the communications with our clients.

    63 votes

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    We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.

  5. Send & receive Booking.com messages directly in the Mews Commander's Messages section.

    48 votes

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    1 comment  ·  Integrations  ·  Admin →
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  6. Paypal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.

    34 votes

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  7. Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.

    One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.

    30 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.

    30 votes

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  9. Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

    Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

    We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with…

    28 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. With this endpoint, an integrator would be able to remove a stay product from a reservation through the Connector API.

    28 votes

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  11. Integrators are currently not able to update a reservation already existing in Mews with notes. Creating an update reservation endpoint would allow an integrator to do so.

    28 votes

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  12. Distribution via facebook messenger (which will be merged into instagram messenger soon). Give guests the option to check availability and book a room via Facebook messenger.

    https://www.facebook.com/business/news/f8-2019-making-it-easier-for-businesses-to-connect-with-customers-on-messenger

    26 votes

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  13. Currently via the Connector API, you're not able to retrieve information about employees in the enterprise. With this endpoint, information such as creator and created date would be visible.

    26 votes

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  14. You can not gather some historic information about accounting items:
    - When was it created?
    - When was it last modified?
    - When was it cancelled (/closed)?

    24 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.

    23 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. We'd like to be able use a websocket to monitor when a guest has checked in online in Mews to be able to send the guest a mobile key.

    23 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    21 votes

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  18. In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
    But this field is not available uisng API.
    We need it to identify cheque (n° of cheque)

    21 votes

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  19. In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
    - COVID-19
    - Other
    - Confirmation missed
    - Booked elsewhere
    - Force majeure
    - Guest complaint
    - No show
    - Price is too high
    - Service not available
    - Input error
    - Invalid payment
    - Travel agency
    - Requested by guest

    21 votes

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  20. Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

    We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

    We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

    Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…

    21 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    A short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks. 

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