21 results found
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Google Hotel Search Integration - Critical
Mews Development Team,
It’s come to my attention that an invaluable tool has vanished from our arsenal—the Google Hotel Search integration. In a field where visibility is king and Google reigns supreme, not having this tool isn't just an oversight; it's like entering the ring with one hand tied behind our back.
We need to bring back the Google Hotel Search integration, and here’s how we’re going to do it: reintroduce the integration with enhanced capabilities that allow our properties to manage their listings directly within Mews. We’re talking real-time updates on rates, availability, and promotions—giving us the firepower to…
16 votes -
Channel Manager API - include the date of birth & occupation of customer
Include the following information related to the customer for the Channel Manager API :
date of birth
occupationhttps://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer
There are two partnetrs who have requested this feature : Temairazu / Dirs21
7 votes -
Interne Buchungseingabe trotz Restriktion
Sobald eine Restriktion gesetzt ist, kann man auch als Mitarbeiter keine Buchung mehr eingeben. Eine Funktion, die dieses möglich macht, wäre praktisch. Denn manchmal soll nur für extern gesperrt werden, aber intern können Zimmer vergeben werden (zum Beispiel bei exklusiven Veranstaltungen). Jetzt muss man immer die Restriktion löschen, ganz schnell die Buchung einpflegen und dann wieder schnell die Restriktion eingeben damit online nicht gebucht wird. Das ist mühsam und eindeutig ein Mehraufwand.
2 votes -
Resdiary table reservations automatically canceled when stay is canceled.
Resdiary table reservations should be automatically canceled if the stay is canceled.
It would be ideal to ask whether you would also like to cancel the table reservation(s).6 votes -
Mother Company Revenue in Analytics
Currently the revenue of a Mother Company in Mews Analytics is only shown as a Company on its own. Let's say a Mother Company has 1 Daughter Company. Both companies show revenue in Analytics separately, but the Mother Company does not show the revenue of both companies - which is a need for Mother Companies.
1 vote -
Nationalities from 3rd party
Could it be possible to remove automatic nationalities from 3rd party bookings? We are getting example Expedia reservations all the time where US nationality is automatic but the guests are usually from Europe. This is an issue for Finland as we have to report to the government our statistics of guests. Of course we try to remember change it but many times we forget.
1 vote -
Configurable "grace period" for key cutter integrations
enable a "grace period" for key cutter integrations to account for late checkouts, etc. When a guest adds a late check-out to their reservation, or when we enter it as a product, it should change the time to whatever the late check-out in that property is
3 votes -
Mews to Deliver the bluetooth Download for customers when the customer checks in on line (Onity). At present this is a manual process
Mews to delver the bluetooth email to customers when the customer checks in on line. At present bluetooth keys need to be 'cut' when the customer is checking in at desk - which kind of defeats the purpose of this function.
We are integrated with Onity - other PMS systems have this function. So surely Mews can deliver this with ease.
1 vote -
Integration of Xorcom PBX with MEWS
Xorcom is an IP PBX manufacturer and we would like to integrate our PBX with MEWS PMS. I didn't find any mention of the wake-up call management in your API documentation. Do you support the wake-up calls? Also, I'll be happy to get any guidelines document about the PBX integration with MEWS PMS. Thank you, Leonid Fainshtein - CTO Xorcom Ltd
[email protected]1 vote -
Duetto integration
We want for Mews to send Company and Travel agency names into Duetto for reporting purposes.
4 votes -
Ability to show total number of days at a property within a certain date range
I work for a backpacker hostel, and we have a rule that each guest may only stay a maximum of 28 days in a 3-month period, calculated by adding the total number of days stayed at the property in the past 3 months from the date of the present check-in (similar to the tourist visa conditions in the Schengen zone). Currently we calculate this manually, but enforcement often is a bit haphazard, and a lot of guests manage to slip through.
It would be AWESOME if it was possible to have something on the Dashboard of the Guest Profile that…
1 vote -
Invoice Status on Mews
Currently the Bill state only pulls in if it is open or closed.
It would be good for this to be updated to pull through if the invoice has been sent.1 vote -
expedia
When will the (previously envisaged) Expedia direct integration be made with Mews?
2 votesWe've been working with Expedia and are reviewing our options. No timeline to share as of yet.
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OPEN API: INVOICEABLE FIELD
It is quite important for us to have the "Invoiceable" information of a company coming through the API for our FMS to recognize which companies can pay on accounting receivables.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reservation Origin Details Filter
All reservations are coming through as Channel Manager and does not break out CHM Booking Engine (Website). The filter by Reservation Source is also not granular enough. Normally a Reservation Source Report would break out GDS by Channel, Booking Engine (non-Mews) and OTA's by Channel. Also not reflecting in Mews Analytics. We need better more granular data from our Channel Manager for proper internal reporting.
Are we not receiving this data from Channel Managers as the original origin of the bookings and passing it on to Mews?
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Specific guest profile information
Some regular guests have fixed specific request they always need: bath, low floor, diabetic, …
At this moment we can put this in the profile of the guest ‘intern information’.
Problem is when we’re making a new reservations we don’t see this information automatically.
We’re obliged to go to the profile of the guests and then to have a look in the submenu ‘intern information’.
Is there no other option to see this automatically in notifications, or somewhere else, so we don’t have to check for every new reservation if the guests has intern information?3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Get all orders API call?
Is there any way we could have an "Orders/GetAll" API call? The reason for this is the ability to grab notes stored in an order which is not linked to a reservation. Please note that those notes are different from the notes existing in the respective accounting items.
These standalone orders can be found in the bottom section (Orders) of a customer dashboard in the front end, along with their Notes we want, which currently cannot be extracted through the Mews API.
This ORDERS dataset being taken from such an API call would also be useful for reporting since the…
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
In the meantime, if would be very helpful for us if you could expand on your use case for the notes. How do you intent do use the orders/GetAll endpoint with its notes?
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Montant final
Bonjour,
Afin de pouvoir programmer correctement mon contrat de location sur Zapier, il me faudrait pouvoir retrouver le montant total de ma réservation pour l'intégrer dans mon document légal.
Or mews n'envoie pas cette donnée dans Zapier (impossible de la retrouver dans les zap). Pourriez vous remédier à ce problème pour que mon établissement puisse se mettre dans le l'égalité du droit de location de meublés en France ?
Merci par avance.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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device
Allow the filtering of reports by Device Type
e.g. How many users booked using a specific promo code on Mobile vs Desktop
1 vote -
Improve error response "the JSON entered in the device's settings are correct" in Mews Connector app for Passport scanner integration.
Error message in device commands for Passport Scanner integration says:
Windows Connector does not support this command. Please check in Mews that the JSON entered in the device's settings are correct.
There is no input for Json data in the Passport Scanner integration
Mews Connector App is not supposed to be used for Passport Scanner integration.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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