Skip to content

Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

168 results found

  1. For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. We would like to propose more specialised Webhooks.

    Not every change to the reservation, for example, is needed for every use case. Instead, only changes to specific fields are interesting for (for example the status).

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Add "Voucher Redemption" as payment type for the payments/addExternal request. This allows external voucher tools (e.g. Incert) to specify the payment type when adding a voucher to a customer's bill as payment.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Hi,

    in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.

    Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Extend the Customers/getAll API so that customers can be searched by their phone number. This enables telephony integration. When a customer calls in it will be possible to display their name on the phone display and/or in the PBX web interface.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.

    By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.

    Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.

    Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.

    Thanks.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The Identity Documents APIs would become much more useful to us if we could attach file(s) to them as well. For example, photos/scanned copies of the original document.

    Separate permissions for adding vs viewing any attached files would also help safeguard them by restricting who is able to download them after being attached. This is because they wouldn't often need to be viewed again once uploaded, but do need to be available for some period of time (not indefinitely).

    Some property or enterprise-wide configuration to automatically archive and remove attachments or entire identity document records after a fixed period of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
    so that I can check that the right people have access to the right establishments with the right permissions and automate the process.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.

    Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.

    An alternative could be adding…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Today,

    Any client can have taxes in Mews.
    - Some have taxes under the taxe section / (difference between net and gross value)
    - Some set taxes under packages (like City Tax)
    - Some set fees under packages (like Breakfast)

    The Connector API can provide a list a tax name and tax code. but these 2 parameters are manual, there is no way to dynamically know that a tax is a City Tax, a VAT, a service charge or something else. (Except by having a regular contact with the client to be notified about the category of each new tax,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. The old api
    /api/connector/v1/reservations/getAll
    contains information about ChannelManager and ChannelManagerGroupNumber for each reservation.

    This information is missing from the new api
    /api/connector/v1/reservations/getAll/2023-06-06

    Please add this information to the new api.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. -SSH private key authentication
    -Pgp file encyption

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. There is no means for integrators to inform guests how or when their payment will be settled in MEWS.

    It would be helpful if MEWS could expose this in the rateGroups/getAll endpoint.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. We're currently building an integration using the Connector API and found out that the response of the rates/getAll endpoint does not contain the isDefault value, while this is visible in the Mews Commander interface for each rate. We would love to see the IsDefault present in the API response for this endpoint.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Lifepeaks has built API forward Mews, but unfortunately, it is not currently possible to set Gift Cards as an external payment method for third-party services, such as Lifepeaks, through their API.
    MEWS does not offer this functionality at the moment. Could this be done?

    Additionaly, If Mews would have integration with Lifepeaks, would gift voucher redeem be possible from booking engine. This would be an ideel world.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 8 9
  • Don't see your idea?