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  1. When connecting MEWS with a PBX, the phone in the physical room is defined as a Space, or resource, in MEWS.

    The name of the Space is the actual phone extension number, often the same as the room number.

    As only one resource can be associated with a Reservation, we run into a problem when a room/suite is equipped with more than one phone, not uncommon in "high class" hotels. Each of these phones (=MEWS resources) needs somehow to be associated with the same Reservation.

    2 votes

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  2. Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance

    5 votes

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  3. While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.

    6 votes

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  4. Federation between Mews and Office365 or any SAML / OIDC compatible service would be very helpfull. In that way it is possible to control user authentication better.

    1 vote

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  5. A customer currently has the parameter which is not editable via api request, since it's supposed to be the website language of the guest within the Mews UI.
    We would need an additional, editable parameter for language.

    3 votes

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  6. Hi, we are having some problems generating a Dotnet (6) client from the Connector API specification in Visual Studio 17.4.0 on Windows 10.

    The root cause seem to be that languages like C# (.NET), Java, and go, do not support "discriminated unions".

    Steps to reproduce:

    1. Create a new Dotnet (6) project in Visual Studio
    2. Open “Connected Services”
    3. Add the Connector Open API specification
    4. Build the project
    1 vote

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  7. Hi,

    It would be great if Mews provide createdby/updatedby or some boolean identifiers to identify the source of action.

    Usecase : Customer creation/update : External API consumers sends customer (loyalty members) profile updates to mews via API calls, Mews in turn sends Webhook events whenever customer updates happens via API calls or Manual updates. As we seek to maintain the synchronisation of customer profiles in both Mews and CRM system, the update events goes to infinite loop if we don't stop using an identifier. for example, Customer profile is updated in CRM then CRM triggers an updated event, this results…

    1 vote

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  8. If you receive accounting items via reservations/getall with extent of items, you will receive a "name" field. This "name" field is what the customer sees:
    Things like: Tourism Fee (Adults), Night 22-12-2022.
    But if you query accountingitems/getAll for a specific reservation, you do not get this "name" field. You only receive a revenue type with a possible discriminator.

    Please add the "name" field too...

    2 votes

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  9. When downloading Accounting Items through the API, it would be very useful to see the original currency and original amounts as well. We have some internal processes, where we need to see the original transaction details.

    One additional "section" in orderItems: OriginalAmount
    One additional "section" in paymentItems: OriginalAmount

    This would also save some round trips with cashier transactions as we would have the needed currency in one run.

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. It would also be great if you could shed some more light on the internal processes where the original currency information is needed! 

  10. A meeting room can only be booked once during a day period. This is a problem since meeting rooms e.g. can be booked from 09:00 till 12:00 and again from 13:00 till 17:00. This basic case is not possible.

    Is there any change planned which would allow us to book rooms based on the actual reservation time and not only once per period?

    1 vote

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  11. Allow for integration to Event data in the region (e.g. fair dates, regional holidays)

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. When an availability block is created in Mews, a new rate is created, dedicated to this block. The new rate is based on an original rate, taken from the list of rates already existing in Mews. Let's say a hotel has a company profile "Company X" which books a conference. The user selects rate = "Company X corporate rate" and Mews creates a copy of this rate and attaches it to the block. When fetching the block via the API, the block references this copy as its rate ID.

    We want to know what the original/underlying rate is for such…

    1 vote

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  13. Hi,

    When there's no data to return, do not return JSON with [] or null.
    Please return 204 value.

    https://restfulapi.net/http-status-204-no-content/

    Regards,
    Denis

    5 votes

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  14. The new messages functionality is a huge improvement for guest communication. It would be very useful to have additional options like archive/delete, mark as unread and star messages from customers (or internally).

    4 votes

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  15. It would be great to the ability to add employees via the Connector API. This would allow for client to push their employee list from their own internal systems into Mews.

    2 votes

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  16. Get Customers response requested by guest room key NFC UID

    As POS Operator I want to use a guest room key UID (16 digit Hex code e.g., 803687a2415404) to search for the guest on the POS so that do not have to ask for the guests room number and can use the same method to pay and justify a room posting.

    Given I greet a guest at the Hotel Restaurant when tap the guest room key on my POS mobile device (NFC reader) then the Interface response with customers details base on the guest room key UID.

    Given close a…

    1 vote

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  17. automatically logout after 10 or 15 min if no activity deteced on the account on.
    will be more secure for everyone to know you can leave for an important meeting and not bother about who will use your account during this time by mistake

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. It would be great if we could get the Confirmed Date from a Reservation out of the API. Mews shows this in their own report(s), but it's not available in the Connector API.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  19. It would be beneficial to have customer classification as a filter for customer connector API.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. The Classification "Adult"/"Child" is not available in the API when requesting all age categories.

    2 votes

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