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1. Customizable customer classifications

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   26 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.

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   Adminmathias.coudert (Product Manager, Mews Systems) commented  ·  Apr 22, 2022  ·  Edit…  ·  Delete…

   **business problem**
   Classification in internals is not made for hotel operation. Most of the options are not used, redundant, not clear or just missing. It is difficult to have a clear picture of what the guest really like or want.
   The unique long alphabetic ordered list make it difficult to navigate through it. If options would be added to complete the list, it will be even more difficult to go through.

   **expected outcomes**
   help hotels better categorise their guest preferences to improve communication with the guest, and marketing efforts.

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