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  1. In certain hotels, predefined shift schedules are in place. During these shifts, the revenue recorded in the Mews POS system is expected to be allocated to a specific Revenue Center. Currently, staff members are required to manually assign each order to the appropriate Revenue Center. It would be highly beneficial to have a feature that automatically assigns the Revenue Center according to the time of day. For instance, all revenue generated between 06:00 and 11:00 hours could be automatically directed to the ‘Breakfast’ Revenue Center.

    3 votes

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  2. There are currently no Gift Card or Voucher system integrations with Mews POS. This is hurting us especially in the UK where such integrations are widely available from competitors and this lack of integration means that moving to Mews POS would take away their current ability to redeem credit balances in the POS. SmartGift is used by our customers and is already on the Marketplace for PMS. We should integrate this with POS also.

    11 votes

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  3. The inability to use the "Code Régal" or the "SKU Code" in the search for items during the entry of delivery notes.

    2 votes

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  4. Es wäre schön, wenn es möglich wäre die ausgegebenen Bons individueller anzupassen. Wir hätten gerne Preise auf den Bons die in der Küche rauskommen und die Schriftgröße würden wir gerne etwas größer einstellen.

    2 votes

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  5. This idea is specifically for the FSC market and a must have. It is asked in every POS demo.

    First, we would need a non-detailed ticket that simply states "1 meal", without any detail and without showing any tax differences.

    Then, customers in France very often ask to sum up the total of the ticket into "2 or + meals" (they just choose the nbre of meals they want on the ticket - which is very generic and does not show the detail of what has been ordered.
    Right now, there is no way to determine on 1 same ticket…

    5 votes

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  6. Having a different Logo depending on the Outlet on bills etc., because de Outlets heva different names and Logos

    5 votes

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  7. For kitchen receipts to print added notes in red, so that they do not get missed. E.g. dietary requirements and allergies // Changes to dishes.

    8 votes

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  8. Remove the Appendix "Please keep this for your records" or in German "Bitte bewahre dies für deine Unterlagen auf". Problem is that in Germany and many other countries there is a formal way of speaking to people.

    In our case we use formal for all communication with our guests but this text isn't translated that way. That may be off-putting or probably even offensive for some. Because this note is added right at the footer field anyone could just add that to the footer text field in any way he like (formal or not).

    2 votes

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  9. Lets say a group of guests orders a steak dish, fish dish, chicken dish and veg dish.

    They all cook at different times and temepratures.

    Administrators should be able to set a priority for each dish so that no matter which order the server enters the order ot the tablet, the POS back end interface then re sorts the items for the chef kitchen order ticket so that the longest cooking item goes to the top of the list.

    This will aid kitchen operations speed and efficiency.

    4 votes

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    1 comment  ·  Admin →
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  10. 13 votes

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  11. For example, today the chef has prepared 10 beef tartares; once all 10 are sold, the waitstaff can no longer order them on the POS

    10 votes

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    1 comment  ·  Admin →
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  12. In order to confirm to the tax office that a meal was a business meal, in Germany so-called "Bewirtungsbelege" must be issued by the restaurant and completed by the guest. These are currently only available in printed form. To go further in the direction of paperless, it would be great if these could also be sent by email.

    2 votes

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  13. Possibility to import product inventory to Mews POS and send product inventory from Mews POS to partners

    2 votes

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  14. We are starting to work with the handhelds, but I get complaints from the operation about when you want to order a new round at an exiting table. The thing is that when you have put in the order and want to read the order back, you see all the previous ordered items as well. There should be a screen in between with only the items that you ordered at that moment. Can you fix this?

    2 votes

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  15. Not taking away anything from the report as it is helping, but It would be so helpful, if there was a box that reported the gross sales for each outlet

    I.e.

    • Bar
    • Restaurant
    • etc

    At the moment, each manager is manually, adding up these figures to see what business each outlet did the previous day.

    Please look into it as it’s such an obvious one

    2 votes

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    1 comment  ·  Admin →
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  16. We cannot ask the courses to follow with KDS. that would be great to have this feature

    7 votes

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    1 comment  ·  Admin →
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  17. Es wäre supper für die Tischreservierung zu sehen, wie lange ein Tisch belegt wird.
    So könnte man seine Reservierungen optimieren.

    2 votes

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  18. Hallo liebes Team,

    wir bieten im Restaurant Speisen vor Ort und zum liefern an.
    Da es hier zwei unterschiedliche Steuersätze gibt mussten wir hierfür eine Lösung finden. Wir haben aktuell dafür zwei Umsatzzentren und 1 Preisbook mit 7 % angelegt. Im Grunde funktioniert es.

    ABER: es passieren hier sehr schnell viele Fehler in der Anwendung.
    Es wird schnell das falsche Umsatzzentrum angewählt oder das umschalten auf mitnehmen vergessen.

    Mein Vorschlag wäre es, die Tische mit den entsprechenden Umsatzzentren zu verbinden. Wir haben ein Tischplan erstellt, mit zusätzlichen Tischen, wo wir das Essen usw. zum liefern draufbuchen können. Das ist für…

    2 votes

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  19. Wir hätten gerne eine Einstellung, dass wir bestimmten Personengruppen (Administratoren & Manager) den Zugang zur Schichtverwaltung geben können und den Kassierern nicht. Wir möchten nicht, dass Kassierer die Tagesumsätze aller Schichten sehen können und ebenfalls nicht, dass sie genau sehen können, was in der aktuellen Schicht für ein Umsatz generiert wurde.

    Shift Management only visible for admins and managers. We don´t want cashiers to see the shifts.

    1 vote

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  20. It would be nice if you could determine the order of the table areas yourself.
    The programming sequence is permanently defined here.

    1 vote

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