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  1. It should be possible to book TIP or expenses.
    Currently, Mews does not recognise this booking type, which means that we have to calculate everything manually and book via detours. This harbours great potential for error.

    Expense postings must be deducted directly from the cash register contents.
    Expenses should therefore not appear in the sales figures.

    18 votes

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  2. Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
    It will allow us to be more efficient, avoid changes and manual work.

    9 votes

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  3. At the moment Mews only has a template when you send an invoice that thanks the guest for their stay, however the same are sent as reminder which then often get ignored by debtors.

    The option to create more standard emails, to create for example a different template for reminders of invoices would be a useful tool to improve the management from within Mews.

    32 votes

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  4. Good afternoon team mews
    In the bill when you click on either go to preview or invoice gives us the option to create the invoice or preview the invoice from there to print it gives us 4 options of how we want to print the bill.
    Is there a way to add a new template where the consumption per cheche are the totals as something informative?

    Currently the mews invoice when creating it gives us the total of all the consumption of all checks and on many occasions the guest asks to know how much was consumed in each check…

    14 votes

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  5. Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
    It couldn´t be to difficult to make a change, couldn´t it?

    9 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. We would like the possibility to show the names of our guests of each reservation on a group bill - even though they are not the owner of the booking. So, for example, a group bill of 50 reservations does not show 50 associated profiles / customers when they are not the owner of the bill.
    As a workaround, we sometimes download the roominglist from the past reservation to show our client which guests stayed and when. It would be great if this could be possible in the bill itself.

    6 votes

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  7. When we change prices and click enter, the next squared selected is the one in the right (same category for the next day). Nevertheless, normally when we change rates, we do so for an entire day. It will be much practical is the next square selected after clicking "Enter" is the one below what we have just changed. This way, we can swap from the first until the last category of a whole day and do it quicker than now.

    11 votes

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  8. Can we please have an option to split a payment ?
    Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?

    35 votes

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  9. Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.

    31 votes

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  10. We would love that Mews develops an integration with the payment gateaway called Redsys. It is the most popular gateaway in Spain and it would simplify the majority of our payment transactions.

    6 votes

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  11. In a previous version of MEWS, we could add a Company address which was then added to the Invoice. A guest would then request the name of a company in which they could then reclaim/issue to the company. This information was clear on the Invoice under "Customer".
    With a new update of MEWS, unfortunately this option has been taken away and there is now "Associated with". On the invoice, the "customer" is the Guests name and address and the company is now under "Associated with".

    In Germany, this an issue, as when Guests claim their expenses, the Invoice reads with…

    15 votes

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  12. Currently to get to the details section of a booking you have to click on the booking, move the mouse, and click detail.
    We should be able to just double-click the booking on the timeline and go directly into the details of the booking.

    20 votes

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  13. Companies can pay invoices by cash or external but not by Card. It would be helpful if this payment option was added.

    28 votes

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  14. When a guest has paid, an email with the receipt should be automatically created and sent if the profile has an email attached.

    This would save some clicks and also save the environment by not printing (you can just say - the receipt is already sent to you by email :))

    25 votes

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  15. Bonjour,
    La création d'un CSV importable qui contiendrait :
    Date - Code Journal - Compte comptable - libellé - CA HT ( au crédit)
    etc...
    Date - Code Journal - Compte comptable - libellé - TVA (au crédit)
    etc
    Date - Code Journal - Compte comptable - libellé - Paiement (au débit )

    Incluant le CA total (point de vente inclus)

    Export des arrhes et débiteurs de manières groupés ou non sur le même principe.

    6 votes

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    1 comment  ·  Reporting  ·  Admin →
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  16. Une connexion avec EBP Compta pour l'export comptable serait grandement apprécié.

    6 votes

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  17. We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..

    8 votes

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    1 comment  ·  Reporting  ·  Admin →
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  18. It would be good that the bills that are in the Company Profile billing showed whether the reservation is 'Past', 'Future' or 'Checked in' so it is easier to issue invoices to big OTA providers like AirBnb, which have many bookings assigned at the same time. Currently you have to open and check every single bill.

    This could show the same way the 'Items: 1' tab does.

    25 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. Properties would love the option to either package the bill as a whole line OR to have each line packaged per daily consumption therefore offering businesses that require it an itemized bill.

    -Current setup: Bill as Package
    1/23/24 to 1/25/24 Stay info total Price of "Night+Products+VAT"

    -Suggested additional setup: itemized Bill as a Package
    1/23/24 Stay info Price of "Night+Products+VAT"
    1/24/24 Stay info Price of "Night+Products+VAT"

    10 votes

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  20. It would be helpful if MEWS invoices could be formatted so that the billing address would appear in a letter window if printed.

    If the billing address was on the lefthand side of the invoice and larger font so it is more visible that would be much better.

    The billfooter with the Hotels information would be better at the bottom of the invoice, or at least on the right hand side and in much smaller font as it currently takes up most of the space on the invoice.

    26 votes

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