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  1. Dear Team,

    This function work super for a Breakfast List as an overview.

    May I recommend:

    1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
    2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.

    Thank you in advanced.

    Kind Regards,

    Amit

    2 votes

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  2. It would be nice if you could export the payout report or create an export schedule.
    Gladly exported as PDF but also as Excel.

    2 votes

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  3. We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..

    1 vote

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  4. Outlet information should be split up based on Revenue and Payments in the Accounting Report to quickly see the total revenue of the day. This is similar to how Revenue and Payments are set for Revenue and Payments for transactions that take place inside the PMS.

    1 vote

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  5. Exclude additional guests from being included in the statistics. Only consider the head guest for calculating the percentage of successful guest statistics. In cases where there are multiple people (e.g., 4 guests) in a room and they update their names, it's unlikely that we will have all the details for each individual. Therefore, the main or head guest is the crucial one to be recorded, currently, you are making it challenging for us to track the completion status for all head guests.

    1 vote

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  6. It would be great to be able to pull a report to see figures for the past 3 months of Sundays only for example. Currently you can only pull a report for a set date range, not just set days.

    2 votes

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  7. There is no report on issuing a statement for an individual company, at any time of the month which should include invoice number, date of invoice, amount and the period (if it's overdue, how many days). Statements should be issued to companies on a regular basis in order to allow them to reconcile the account!

    1 vote

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  8. Sort the manager report properly:
    Accomodation
    F&B
    Other
    Etc

    At the moment calculations have to be made by hand and the total revenue of each department is not shown in one view.

    5 votes

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  9. Issue: Need a Monthly Credit Card Processing Statement showing the following:

    Daily Detail:
    Settlement Date, Batch Date, Payments, Refunds, Fees, Net Deposit

    Monthly Summary:
    Card type, Rate, #/Amount of payments, Refunds and Fees Collected with totals for the month.

    1 vote

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  10. A report that gives you the Gross --everything in between-- and then your net total. When looking at everything in between would like to see the commission and taxes in two different columns. We export all of our records to quickbooks and this would be it easier when it comes to paying sales tax

    1 vote

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  11. When I am doing my audit, I am auditing by the department.

    It would be very helpful to have the ability to filter the Payment Report by Department, such that I can audit specific sets of credit card receipts, cash transactions, etc.

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Accounting Ledger should show all preloaded deposits from previous system so we see the full balance of deposits in the report for audit purposes.

    1 vote

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  13. The Manager Report ran by Accounting category adds up inventory from different spaces. But when we create a Stay space and a Day Use space, it multiplies our inventory, although it's linked to the same exact rooms. Therefore, occupancy is always incorrect. For example, my property has 24 rooms, but because I linked each room to both Stay and Day Use, the report states 48 rooms and occupancy is incorrect. The system should understand that because it's linked to the same rooms, it should not multiply inventory.
    Thanks!

    4 votes

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  14. Increase the current limit of accounting categories to have a greater level of granularity in the accounting report

    3 votes

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  15. Include Invoice number and Space Number columns into Accounting Report, or include a standard column (i.e. booking number, invoice number, guest number or similar) in all reports (accounting report, posting journal, reservation report etc) so that the reports can actually be compared and linked between them easily without guessin gwhich guest name belongs to which transaction.

    1 vote

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  16. Segments have been added to service products but there is no way to see them or sort them currently

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. At the moment there is no way to check Outstanding Balances in a report format for a particular day.

    Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.

    A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.

    37 votes

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  18. Currently guests in house with future bookings aren't shown as in house in the accounting ledger.

    It confusing for receptionists to check what is due and why as they have some In House Clients and some that are In house but not shown as is…

    3 votes

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    Hello Christophe,

    Thank you for your suggestion, we have updated your request with the additional use cases you have shared with us and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. We would like to schedule an export of the Manager Report for our Directors.

    However, the only option is to export to a spreadsheet. Ideally they need to see a clean PDF version with the same simple formatting that we can see on the MEWs page.

    i.e. can we please have an export format in PDF for the Manager Report, that matches the same onscreen formatting in MEWS, which we can schedule to send automatically to a selected Export Target?

    22 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  20. The revenues generated by financial reports are not including the POS revenue. Those can only be seen down under in "Selling points". Then we have to add or sunstract revenues to know exactly what was generated in total

    60 votes

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