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  1. The revenues generated by financial reports are not including the POS revenue. Those can only be seen down under in "Selling points". Then we have to add or sunstract revenues to know exactly what was generated in total

    61 votes

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  2. At the moment there is no way to check Outstanding Balances in a report format for a particular day.

    Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.

    A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.

    39 votes

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    idea to upvote  ·  1 comment  ·  Reporting  ·  Admin →
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  3. 28 votes

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  4. We would like to schedule an export of the Manager Report for our Directors.

    However, the only option is to export to a spreadsheet. Ideally they need to see a clean PDF version with the same simple formatting that we can see on the MEWs page.

    i.e. can we please have an export format in PDF for the Manager Report, that matches the same onscreen formatting in MEWS, which we can schedule to send automatically to a selected Export Target?

    23 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  5. 14 votes

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  6. 9 votes

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  7. Segments have been added to service products but there is no way to see them or sort them currently

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. In terms of security it would make sense to hide the credentials of the FTP export target. Furthermore it would make sense to add the protocol to the URL field (i.e default value ftp://ftp.***.***).

    7 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  9. Sort the manager report properly:
    Accomodation
    F&B
    Other
    Etc

    At the moment calculations have to be made by hand and the total revenue of each department is not shown in one view.

    6 votes

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  10. When I am doing my audit, I am auditing by the department.

    It would be very helpful to have the ability to filter the Payment Report by Department, such that I can audit specific sets of credit card receipts, cash transactions, etc.

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Bonjour,
    La création d'un CSV importable qui contiendrait :
    Date - Code Journal - Compte comptable - libellé - CA HT ( au crédit)
    etc...
    Date - Code Journal - Compte comptable - libellé - TVA (au crédit)
    etc
    Date - Code Journal - Compte comptable - libellé - Paiement (au débit )

    Incluant le CA total (point de vente inclus)

    Export des arrhes et débiteurs de manières groupés ou non sur le même principe.

    5 votes

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  12. The Manager Report ran by Accounting category adds up inventory from different spaces. But when we create a Stay space and a Day Use space, it multiplies our inventory, although it's linked to the same exact rooms. Therefore, occupancy is always incorrect. For example, my property has 24 rooms, but because I linked each room to both Stay and Day Use, the report states 48 rooms and occupancy is incorrect. The system should understand that because it's linked to the same rooms, it should not multiply inventory.
    Thanks!

    5 votes

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  13. Being able to run a report on all restrictions whether currently in place or historic / deleted would be useful to be able to see which team member placed a restriction, when it was placed for and which rate plan would be useful for when pulling together a case study where you need to show the historic data.

    5 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. 5 votes

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  15. We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..

    4 votes

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  16. Currently guests in house with future bookings aren't shown as in house in the accounting ledger.

    It confusing for receptionists to check what is due and why as they have some In House Clients and some that are In house but not shown as is…

    4 votes

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    Hello Christophe,

    Thank you for your suggestion, we have updated your request with the additional use cases you have shared with us and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Dear Team,

    This function work super for a Breakfast List as an overview.

    May I recommend:

    1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
    2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.

    Thank you in advanced.

    Kind Regards,

    Amit

    3 votes

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  18. It would be nice if you could export the payout report or create an export schedule.
    Gladly exported as PDF but also as Excel.

    3 votes

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  19. Increase the current limit of accounting categories to have a greater level of granularity in the accounting report

    3 votes

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  20. It would be great to be able to pull a report to see figures for the past 3 months of Sundays only for example. Currently you can only pull a report for a set date range, not just set days.

    2 votes

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