6 results found

1. Currency appearing in wrong order

   We work in a multi currency environment (BRUSSELS). We accept CHF and EUR + others. However when we click in the billing tab on "cash payment" it will automatically jump on CHF which creates a lot of human mistakes as obviously most payments here are made in EUR. We should have the option to put an order on the different currencies and not have them appear chronologically.

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2. Removal of the MS* prefix on credit card statements (Stripe)

   Currently there is this prefix on guests credit card statements: MS*
   The MS stands for Mews Systems.
   The hotel can configure what comes after the prefix (most likely the hotels name).

   This prefix is confusing and from my point of view not necessary. Therefore my strong suggestion is to remove it.

   We are using Mews Pay with Stripe in the background.

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3. Rate Groups - allow to hide rates & turn off auto email confirmation for certain rate groups.

   I don't want to send confirmation emails to 3rd party OTA's. They send through the 3rd part platform and may show a rate code which is a violation of the agreement between hotels and OTA's. Example: Expedia collect - the commission is taken from the room rate, so what the guest sees is lower than what the guest pays. This causes issues as the guest will be confused and disgruntled thinking they somehow are getting overcharged by Expedia.

   Also, some tour operators also don't want a guest to see the rate, and will cancel a contract due to sharing the rate.

   At this time, the only option is to take off all confirmation emails or take off the rate in the email, which isn't conducive to our direct bookings.

   All big brands allow to hide a rate automatically when a 3rd party is booked. Or, in special circumstances, you can click a box to hide the rate on a bill.

   I don't want to send confirmation emails to 3rd party OTA's. They send through the 3rd part platform and may show a rate code which is a violation of the agreement between hotels and OTA's. Example: Expedia collect - the commission is taken from the room rate, so what the guest sees is lower than what the guest pays. This causes issues as the guest will be confused and disgruntled thinking they somehow are getting overcharged by Expedia.

   Also, some tour operators also don't want a guest to see the rate, and will cancel a contract due to sharing the… more

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4. [BUG] Cancellation fee rebate

   The rebate on the cancellation fee option in stay settings is not assigned to the cancellation fee category, but to the stay category if "Additional expense rebate" is not set.

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5. Blogging ideas Best Blogging Guide for Beginners

   Blogging ideas provide a quality guide, tips, tricks, hacks, and other Blog resources that allows Blogging beginners to improve their sites. Visit now https://bloggingideas.com

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6. Check out with unbalanced bill

   Restrict: Check out with unbalanced bill

   3 votes

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