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  1. 92 votes
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    idea to upvote  ·  7 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    I fully agree, even before Covid19 when guests who booked direct changed the stay date (flexible reservations) we let them keep their previous price. It would be awesome to have the same tickbox as with when changing the room or amount of guest. PS: There are 5 more votes here: http://feedback.mews.com/forums/918232-commander-pms/suggestions/38624467-when-changing-dates-in-existing-reservation-get-p

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    Christian Furtner commented  · 

    This function would be really helpful. Also without Covid-19, since sometimes our team just want to allow the guest to change dates without the pricing being completely changed.

    Christian Furtner supported this idea  · 
  2. 12 votes
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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  3. 19 votes
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    idea to upvote  ·  0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  4. 25 votes
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    idea to upvote  ·  1 comment  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  5. 17 votes
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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  6. 18 votes
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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    I just learned about giftupapp.com and would love if Mews could connect to something similar.

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    Christian Furtner commented  · 

    With the Covid 19 situation we expect to receive many requests for cancellations of non-refundable rates. It would be great to issue a voucher code in this case to guest that they can use in Mews Distributor. Especially for guest that paid with their private credit card or bank transfer (groups).

    Christian Furtner supported this idea  · 
  7. 11 votes
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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  8. 11 votes
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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    With the current covid-19 situation we are preparing for many reservation changes. In case some of our properties remain closed we would need to move reservations/payments to another property within our chain. Payments are connected to the guests profile but cannot be transferred to another property within the same chain . The guest basic information is visible in another property but not his/her payments.

    Christian Furtner supported this idea  · 
  9. 27 votes
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    new idea  ·  2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Show tasks open for "select department". Yes, that would be nice.

  10. 24 votes
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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Am I right that currently, Mewsers don't receive a notification when a task is due or assigned to them? It would be great if team members received a notification via e-mail or other means in this case.

  11. 12 votes
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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  12. 10 votes
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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  13. 9 votes
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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    For me it is only intersting to see, when a reservation was cancelled for a particular reason. But often, the reason is "input error" so for these I agree with the above.

  14. 97 votes
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    new idea  ·  4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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    Christian Furtner commented  · 

    In our case with group reservations, only the payment of a deposit really confirms the whole group reservation (apart from the reservation status in Mews).

    Christian Furtner supported this idea  · 
  15. 5 votes
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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  16. 263 votes
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    idea to upvote  ·  12 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    I send an option to guest, they confirm but don't provide a credit card so we would need to change that confirmed reservation back to optional to motivate the guest to provide payment details.

  17. 59 votes
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    9 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    I am happy to announce that the payment request feature was released just now.
    Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

    Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

    Have a great day,
    Aneta

    Christian Furtner supported this idea  · 
  18. 20 votes
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    idea to upvote  ·  0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  19. 34 votes
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    idea to upvote  ·  0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Christian Furtner supported this idea  · 
  20. 196 votes
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    17 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    Exciting news today!!

    Payments team has started preparing Mews for alternative payment methods. The first one in the line is iDEAL, the integration and development will take several months. On the other side, the implementation of iDEAL to guest-facing products will be worked on once we, payments teams, finish the integration.

    I hope you all are as excited as we are! I will update you once we move to the next stage!

    Kind regards,
    Jovana

    Christian Furtner supported this idea  · 
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