441 results found
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Add the associated account to the bill over the API
Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
It will allow us to be more efficient, avoid changes and manual work.58 votes -
40 votes
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Make check out process easier and faster please..
there are too many clicks considering how often we do this and having to go back to click check out after sending an invoice is super annoying and can often mean forgetting. Also please make the check out button another color, it would help more than you can imagine!
18 votes -
TIP as category
It should be possible to book TIP or expenses.
Currently, Mews does not recognise this booking type, which means that we have to calculate everything manually and book via detours. This harbours great potential for error.Expense postings must be deducted directly from the cash register contents.
Expenses should therefore not appear in the sales figures.25 votes -
Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
84 votes -
accounting report - excel export - guest first and last name separat
Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
It couldn´t be to difficult to make a change, couldn´t it?15 votes -
Billing
Good afternoon team mews
In the bill when you click on either go to preview or invoice gives us the option to create the invoice or preview the invoice from there to print it gives us 4 options of how we want to print the bill.
Is there a way to add a new template where the consumption per cheche are the totals as something informative?Currently the mews invoice when creating it gives us the total of all the consumption of all checks and on many occasions the guest asks to know how much was consumed in each check…
19 votes -
Different Email Templates
At the moment Mews only has a template when you send an invoice that thanks the guest for their stay, however the same are sent as reminder which then often get ignored by debtors.
The option to create more standard emails, to create for example a different template for reminders of invoices would be a useful tool to improve the management from within Mews.
38 votes -
Hide Space Number in Invoice for Future Stays
Finding a method to conceal the "space number" on invoices for future arrivals would be beneficial, particularly when a bill/invoice must be issued before the arrival date. An option to choose "Future Arrival" before emailing guests could prevent the premature disclosure of the assigned space.
8 votes -
Company Name on the Invoice
In a previous version of MEWS, we could add a Company address which was then added to the Invoice. A guest would then request the name of a company in which they could then reclaim/issue to the company. This information was clear on the Invoice under "Customer".
With a new update of MEWS, unfortunately this option has been taken away and there is now "Associated with". On the invoice, the "customer" is the Guests name and address and the company is now under "Associated with".In Germany, this an issue, as when Guests claim their expenses, the Invoice reads with…
28 votes -
Split payment amount
Can we please have an option to split a payment ?
Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?54 votes -
Ability to send pro forma invoice or invoice with % deposit to secure booking
We are trying to set up our group accommodation billing. We would like to be able to send a proforma invoice or invoice, which shows a 25% deposit due to secure the booking.
At the moment Mews does not offer the possibility to issue an invoice for a percentage of the amount, and i think this would be really useful to develop6 votes -
Option to sort (separate) bills in the 'billing' tab on date
For travel agencies and company guests with routing rules, it is very difficult to quickly identify the date of the reservation . It would be much more useful and convenient if we could have the arrival date displayed at the top of the bill. so there is no need to click on each booking to see the specific date.
2 votes -
Accounting ledger
We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..
14 votes -
Allow companies to pay by card
Companies can pay invoices by cash or external but not by Card. It would be helpful if this payment option was added.
41 votes -
Travel agent commission management
Minimum requirement :
Define a commission rate attached to a TA (see possible rules, but at least a % on room rate or total stay)
Attach or detach automatically (OTA) or manually a TA to a reservation
Calculate and store TA commissions
Reports (statements)Description:
Things to know about travel agent commission management
Reservations are linked to an agent with a specific commission calculation configuration.Reservations may be linked to a travel agent in order to attribute the business brought, but you may ask PMS not to calculate the commission of specific reservations, if needed.
There is a procedure to…4 votes -
Stop showing future stays in the balance on the check-out list
The summary of guest balance on the check-out page is pretty nice and allows us to see with a quick glance if the guest has something left to pay when leaving.
It would be much better if that summary only showed the balance for the current stay and not the future stays of the guest.
Most of our regulars have dozens of stays booked in advance and the check-out summary shows the total for all of them which is completely irrelevant during check-out.53 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Double click booking on timeline and open booking details page.
Currently to get to the details section of a booking you have to click on the booking, move the mouse, and click detail.
We should be able to just double-click the booking on the timeline and go directly into the details of the booking.26 votes -
"Bill As A Package" Improvement
Properties would love the option to either package the bill as a whole line OR to have each line packaged per daily consumption therefore offering businesses that require it an itemized bill.
-Current setup: Bill as Package
1/23/24 to 1/25/24 Stay info total Price of "Night+Products+VAT"-Suggested additional setup: itemized Bill as a Package
1/23/24 Stay info Price of "Night+Products+VAT"
1/24/24 Stay info Price of "Night+Products+VAT"15 votes -
Check out Report with the balance of the reservation
The Check-out Report is currently showing the open balance for all the Guest Stays. But the Check-out Report just need to display the current Stay. So if we are linking payment to reservations this can easy fixed.
8 votes
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