Settings and activity
18 results found
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5 votes
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Victor Schön
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2 votesVictor Schön
shared this idea
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5 votesVictor Schön
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16 votesVictor Schön
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13 votes
An error occurred while saving the comment Victor Schön
commented
We have the minibar products set up i Mews and would also like them to be available for guest to add themselves at checkout without the need to go to the front office. This is quite an issue in many of our hotels offering minibar.
Victor Schön
supported this idea
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26 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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An error occurred while saving the comment Victor Schön
commented
We have implemented manual workarounds to solve this. This limits the types of services we can offer in the kiosks.
Victor Schön
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20 votes
An error occurred while saving the comment Victor Schön
commented
This is something we are very interested as well. We want to our hotels to encourage kiosk usage but it is reliant on that they can track their own progress.
Victor Schön
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16 votesVictor Schön
supported this idea
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55 votes
Hello community 🙌
I'm happy to share that this initiative is currently on our roadmap.
We'll surface the cancellation & payment policies across the reservation domain in these areas:
- Reservation screen
- Reservation module across key tabs
- Availability blocks
Keep an eye on a future release note and be ready to access the policies at the right place at the right time!
Victor Schön
supported this idea
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221 votes
Hi there! Thank you for your feedback,
We’ve set this idea as one to be upvoted and updated the category to “Operations”.
Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.
Victor Schön
supported this idea
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128 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Victor Schön
supported this idea
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66 votesVictor Schön
supported this idea
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7 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Victor Schön
supported this idea
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223 votes
Review of Mews Search starting and in exploration phase
An error occurred while saving the comment Victor Schön
commented
Would love a waiting list functionality to increase occupancy when receiving cancellations on a fully booked date.
The most ideal would be if either front desk gets notification or if an automatic mail goes to the guest where they can accept or decline the reservation.
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28 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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69 votes
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2 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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90 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An early check-in flaw allows guests to check in as early as 00:30, even when the hotel is fully booked, leading to immediate overbooking. This issue disrupts our occupancy tracking and makes it appear as though more guests are staying than is reflected by the previous day's data.
This flaw significantly impacts potential revenue by undercharging for what should be an extra night's stay. The system offers a deeply discounted early check-in fee, resulting in a substantial revenue loss for a service a front desk agent would likely charge a full night's rate for. The current process undermines our control over pricing and revenue management.