Settings and activity

23 results found

1. Be able to Push only 1 rate from Channel Manager instead of All rates

   18 votes

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   0 comments  ·  Service Management » Rate/price management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAndrew Star (Admin, Mews Systems) responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Anonymous supported this idea  ·  December 12, 2022

2. Add up product count, when there is more than one item

   56 votes

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   26 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   released  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

   Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes on this topic. Thank you again for sharing your idea!

   Anonymous supported this idea  ·  July 11, 2022

3. Merge guest profiles based on multiple details

   48 votes

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   2 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Hello from the Mews product team. 

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Anonymous supported this idea  ·  March 21, 2022

4. Payment status must be visible on reservations via Timeline

   36 votes

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   idea to upvote  ·  3 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   Anonymous supported this idea  ·  March 21, 2022

5. Multiple emails per guest

   64 votes

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   2 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Hello from the Mews product team.

   
   

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Anonymous supported this idea  ·  March 21, 2022

6. Change PAX on inhouse reservations

   67 votes

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   3 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

   Hello from the Mews product team,

   
   

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   
   

   Kind regards,

   The Mews Team

   Anonymous supported this idea  ·  March 21, 2022

7. Ability to flag that a guest has arrived when room is not ready yet

   76 votes

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   11 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   released  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

   Good news, we have released a new classification (profile > internals > classification) "waiting for room" so you can flag guest who are waiting for their room. 

   thanks

   Anonymous supported this idea  ·  March 21, 2022

8. Group Overview

   64 votes

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   9 comments  ·  Group management » Operations  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   
   

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   
   

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Anonymous shared this idea  ·  March 21, 2022

9. Make the bill clearer (Tax, VAT only, etc...)

   18 votes

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   3 comments  ·  Taxes  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

   Hello from the Mews product team,

   
   

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   
   

   Kind regards,

   The Mews Team

   Anonymous supported this idea  ·  November 05, 2021

10. Send invoice directly to company profile

    390 votes

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    27 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    released  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!

    Anonymous supported this idea  ·  November 05, 2021

11. billing

    66 votes

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    4 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello,

    Thank you for your comments and feedback regarding the billing screen.

    We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

    The new billing screen has 2 main views, group billing and individual billing.

    From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

    The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

    To learn more about the new group billing screen, please click on the link below:

    https://help.mews.com/en/articles/4529072-get-to-know-group-billing

    What’s next for billing?

    Now that we have introduced the new billing screen, it will be running alongside the “old” billing module. You will be able to swap between the new and old billing screens for a few more months, as our team focuses on ensuring that all the great features you love appear in the new billing screen.

    With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you as you learn more about the new billing screen.

    As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added, as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

    https://www.mews.li/app/release-notes

    If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

    Hello,

    Thank you for your comments and feedback regarding the billing screen.

    We have released an update resolving issues where the room names and room numbers were missing from the billing screen.

    The new billing screen has 2 main views, group billing and individual billing.

    From the group billing screen, you will be able to view a list of all bill items for reservation owners and companions. The group billing screen can be accessed from the billing tab on the top right hand side of the reservations screen.

    The group billing screen shows all bill items for a group for the current stay period. Whereas as the individual billing screen (which can be accessed by selecting the billing icon next to a guests name), will show you all bill items from current, previous and future reservations.

    To learn more about the new group billing screen, please click on the link… more

    Anonymous supported this idea  ·  November 05, 2021

12. Individual Rounding

    56 votes

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    4 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Anonymous supported this idea  ·  November 05, 2021

13. Remove the new billing screen

    129 votes

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    6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

    https://vimeo.com/manage/307670879

    Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

    To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

    https://help.mews.com/en/articles/4529072-get-to-know-group-billing

    Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

    Unpaid / Unassigned items

    The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

    Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

    Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

    You can learn more about unassigned items in both the individual and group billing learning paths linked above.

    Moving bill items

    Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

    If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

    https://vimeo.com/485552498

    Cancelling and rebates

    Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

    What’s next for billing?

    Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

    As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

    https://www.mews.li/app/release-notes

    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

    Anonymous supported this idea  ·  November 05, 2021

14. Different color on timeline for PAID reservations

    65 votes

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Anonymous supported this idea  ·  November 05, 2021

15. See a month or longer on the timeline

    27 votes

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    1 comment  ·  Reservation management  ·  Delete…  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers,

    
    

    Thank you for sharing your feedback with us.

    
    

    We are happy to inform you that we have introduced, a new filter on the timeline that allows you to view the timeline by month, in addition to the day view.

    
    

    You can learn more about this feature in the guide linked below:

    
    

    https://help.mews.com/s/article/timeline?language=en_US

    Anonymous supported this idea  ·  November 05, 2021

16. Timeline in order by room numbers

    58 votes

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    8 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Anonymous supported this idea  ·  November 05, 2021

17. Navigate to the timeline from the reservation module

    4 votes

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    0 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for sharing your feedback with us. We are very happy to inform you that this issue has been resolved. When selecting the reservation icon for future reservations, you will now be directed to the correct space the reservation is allocated on the timeline.

    Should you encounter any issues with this functionality, please do let us know.

    Anonymous supported this idea  ·  November 05, 2021

18. Search for overbookings

    487 votes

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    15 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Review of Mews Search starting and in exploration phase

    Anonymous supported this idea  ·  November 05, 2021

19. Allow to select multiple rooms when creating a new 'out of order block'

    145 votes

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    11 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Anonymous supported this idea  ·  November 05, 2021

20. Customized Bills & Invoices

    245 votes

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    idea to upvote  ·  35 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    Anonymous supported this idea  ·  November 05, 2021