Settings and activity
12 results found
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111 votes
An error occurred while saving the comment 
Will Jordan
supported this idea
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59 votes
An error occurred while saving the comment Will Jordan
commented
Please! We need to be able to set arrival & departure date parameters for promos (vouchers). When we send out a promo for Valentine's Day, the start date should default to February 14th.
Will Jordan
supported this idea
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21 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
An error occurred while saving the comment Will Jordan
commented
Mews seems to be built around commissions being deducted from room rates. If you are a hotel that pays agencies directly, there is no way to know what commissions are due.
Will Jordan
supported this idea
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21 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Will Jordan
commented
Applying a free night as a percent does not work for this. The guest then shows up and sees they have been charged a rate for every night on a free night promo (even though it may be 50% off), and you end up having to do refunds or explain the limits of the system to them. It also doesn't work if you want to offer it over a longer period (every second night free), because it would not be a 50% discount if they stay an odd number of nights.
Will Jordan
supported this idea
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Will Jordan
supported this idea
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560 votes
An error occurred while saving the comment Will Jordan
commented
Needed quite often.
Will Jordan
supported this idea
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34 votes
An error occurred while saving the comment Will Jordan
commented
We used to run incentive programs for our staff members, who all have their own booking codes for selling rooms. We had to discontinue that program because we can't see which codes are being used.
Will Jordan
supported this idea
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48 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Will Jordan
supported this idea
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33 votesWill Jordan
supported this idea
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13 votesWill Jordan
supported this idea
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69 votes
Hi all,
Thanks to the current feedback, we decided to move back this idea to be upvoted.
We did release Mews Terminals, however, due to security reasons, we will not store that card for future use.
Most of the upvotes mentioned that they’d like that functionality – even though the current Mews terminal is a huge step towards automation – providing the possibility to charge or pre-authorize a card without the need to ask a guest to give you card details & where you’d need to type in manually back information to Mews…
Looking forward to hearing more about this!
An error occurred while saving the comment Will Jordan
commented
Using the Mews Terminal for a pre-authorization does not store the credit card. If the guest has checked out and you need to charge an additional amount for incidentals, you can't. And unfortunately checked out guests do not respond to payment requests. Terminal transactions should add the the card details as a payment card to the customer profile.
Will Jordan
supported this idea
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58 votesWill Jordan
supported this idea
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Yes, we need to be able to limit products on the booking engine! We want to offer flowers, but only to people booking at least 24 hours in advance (it can't be arranged same day). We want to offer late checkouts, but only on our standard rooms (we can't do late checkouts on suites), etc.