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33 results found

  1. Turn on/off restrictions

    177 votes
    idea to upvote  ·  4 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
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    Vivian commented  · 

    When implementing, please assure this is update correctly with channel manager too (I hotelier in our case)

    Vivian supported this idea  · 

  2. Seasonal rate adjustment

    32 votes
    on the roadmap  ·  5 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Vivian commented  · 

    Be able to apply date ranges to % discount rates. Override function on % discount rates is only valid for price point, this does not make sense. We should be able to have a different % discount, selecting date range and by Day Of Week

    Vivian supported this idea  · 

  3. Possibility to change the base rate (in an existing rate code) to another base rate

    42 votes
    idea to upvote  ·  4 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    Vivian supported this idea  · 

  4. Omnichannel communication in Mews

    25 votes
    idea to upvote  ·  6 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Vivian commented  · 

    Yes please! and also the possibility to initiate a chat with a guest from the hotel, not only able to reply

    Vivian supported this idea  · 

  5. Modify or cancel bookings online

    189 votes
    idea to upvote  ·  21 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    Vivian supported this idea  · 

  6. Booking.com messages in Mews

    54 votes
    1 comment  ·  Connectivity » Integrations  ·  Admin →
    How important is this to you?
    Vivian supported this idea  · 

  7. Collect business address / billing address

    189 votes
    20 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminjames.taylor (Admin, MEWS) responded
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Vivian supported this idea  · 

  8. Ask for review within guest journey

    12 votes
    3 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Aneta responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Vivian supported this idea  · 

  9. An optional booking to be confirmed only with a credit card

    76 votes
    20 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    An error occurred while saving the comment
    Vivian commented  · 

    duplicate request
    https://feedback.mews.com/forums/918733-mews-guest-journey/suggestions/44107362-optional-booking-only-confirmed-with-conditions

    Vivian supported this idea  · 
    An error occurred while saving the comment
    Vivian commented  · 

    Fully agree! Confirmation should be according to the rule of the corresponding rate group; either payment or credit card guarantee.

  10. e-mail templates per segment

    33 votes
    0 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Vivian supported this idea  · 

  11. guest receiving notification when OTA vcc is charged

    19 votes
    0 comments  ·  Payments » Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminKsenia Galtsova (Admin, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Vivian supported this idea  · 

  12. Mulitple confirmation templates

    20 votes
    5 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Vivian supported this idea  · 

  13. Resend Online Check-out Email

    6 votes
    0 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminjames.taylor (Admin, MEWS) responded

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Vivian supported this idea  · 

  14. Make the old availability report available too

    30 votes
    2 comments  ·  Property Operations & PMS » Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for sharing your feedback with us regarding the new availability and occupancy report.

    We currently provide the option to swap back to the old Availability and Occupancy report, by selecting the button on the top right hand side of the new report labelled "Old Occupancy report. Selecting this button will switch you back to the old Occupancy report as requested. Once you are able to view the old Occupancy report, select the Availability under “Mode” filter.

    We have updated your request title to solve for comparing availability by room type over a long period. This request has been updated as one to be upvoted by the Mews Community.

    An error occurred while saving the comment
    Vivian commented  · 

    keep overview of available rooms by room type over a longer period, and possibility to manage overbooking from here

    Vivian supported this idea  · 

  15. Channel: Update rate restrictions

    4 votes
    1 comment  ·  Connectivity » Marketplace  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Vivian supported this idea  · 

  16. Confirmation letters

    21 votes
    0 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Vivian supported this idea  · 

  17. Reservation Confirmation Details

    19 votes
    4 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Vivian supported this idea  · 

  18. confirmation email for groups

    30 votes
    2 comments  ·  Property Operations & PMS » Group management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Vivian supported this idea  · 

  19. Customizable Online Check-in requirements

    375 votes
    35 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    on the roadmap  ·  Adminjames.taylor (Admin, MEWS) responded

    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.


    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.


    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…

    Vivian supported this idea  · 

  20. Get booking source data via connector reservations

    7 votes
    idea to upvote  ·  0 comments  ·  Connectivity » Connector API  ·  Admin →
    How important is this to you?
    Vivian supported this idea  · 
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