387 results found
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customise / edit the mews home page
All departments use different reports and different functions, it would be ideal and save time, if we were able to pin the reports that each person uses or functions to the home screen for each property.
The advantage is that you can save time going through several drop down menus. as an example I use the Merchant Balance everyday and have to use go through the drop down menu every time.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Rate Reports, by segment, by day
Be able to pull a report by rate plan, by date, by segment and if you have multiple properties by property.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Show pickup by created time, not just date
I would like to see what my pickup was at a specific reservation creation time not just date. This allows me to see what was on the books yesterday rather than just today.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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default fiscal year dates to analytics
Where the hotel or group has a fiscal period that is not a calendar year it would be nice to be able to set to the filter dates to default to the fiscal period.
2 votes -
Include formulas in Excel exports for aggregated values
It would be good if Mews Excel reports came in with formulas (for example sum) instead of data dumps we receive now. If we make any changes we have to make sure to update all the totals, otherwise the report is useless.
1 vote -
Base the 'vacant or departed' filter in the space status report on real-time check-in information
Currently, the “Vacant or departed” filter in the Space Status report relies on the planned arrival time on the Properties tab, so rooms with guests already checked in can still appear as vacant until that planned time. This is confusing for front office and housekeeping who use the report as a real‑time occupancy view. Please consider an update to the logic so that this filter is based on the actual check‑in/occupancy status (or automatically syncs the planned arrival to the actual check‑in time), ensuring that once a guest is checked in, their room no longer appears as vacant.
1 vote -
ClickUp x Mews Business Intelligence Integration Idea
Connect ClickUp with Mews Business Intelligence to create a live sales performance dashboard that reflects real time CRM activity and confirmed revenue. Sales tasks in ClickUp can be filtered by status such as Hot Lead, Proposal Sent, Closing Soon, or Closed Won. Once a deal is marked as closed in ClickUp, the data flows into Mews BI to reflect total sales pickup, revenue pace, and conversion trends.
This integration would allow the team to:
• Track total Sales Closed versus pipeline value directly inside Mews
• Monitor Hot Closing opportunities and expected pickup for upcoming periods
• Align CRM actions…1 vote -
One Accounting Report that shows all Revenue, ADR, Occupancy
There is no need to have three different types of reports (Consumed, Closed and/ or created). all reports should have the same information presented in the same way. There is also no need to have Gross Value, Net Value, or Tax Value on the Managers Report. All Reports should be consistent and have all the same information. Or Better Yet just make a DEFAULT REPORT for accounting purposes that have all the numbers match. REVENUE, TAXES, ADR, Occupancy, etc. Having all these different options i guess is fine, but the GAAP should be the DEFAULT or Standard reporting.
1 vote -
Identify that a room is set up as a twin
Inspected TWIN - be able to highlight that a room has been set as a twin. Zip-link beds can be either king or twin but no discernible way to identify that the room has been set as a twin.
1 vote -
New Reservation report show grouped by arrival date open
The old reservation report shows Grouped by arrival date easily with all dates open. New reservation report collapses the reservations with this grouping under each arrival date so that you need to click open each date separately to see the reservations. This is used daily to check through what has come in and the automatic collapsing adds unnecessary clicks to the daily process. Either update New reservation report to not auto-collapse when chosen Group by or keep the old reservation report active.
1 vote -
out of order
Housekeeping report don't show rooms out of order for anonther date
1 vote -
Ajouter le metrique adresse de l'agent de voyage
Bonjour,
Nous aurions besoin de rajouter un métrique concernant l'adresse agence de voyage/agent de voyage afin d'analyser nos différents marchés.
L'adresse du client aujourd'hui ne nous permet pas de le faire puisque certains de nos agents réservent pour des clients sur d'autres continents/pays.Cela est handicapant pour notre analyse quotidienne.
Merci pour votre aide.1 vote -
Out of Order should not impact available rooms
Out of Order rooms should not impact the available rooms and occupancy %. Using House Use instead of Out of Order does not accurately reflect the traditional use of the term.
1 vote -
Bericht : Gäste im Haus
in dem Donat Gäste- Bericht:
Gäste im Haus
Exeltabelle:dieser Liste wäre in Ordnung aber da in der Spalte C erst die anzahl der Personen im Zimmer und dann noch das An und Abreisedatum ist kann man sie nicht ordnen.
Es wäre sicher ein einfaches die 2 Sachen auseinander zu nehmen und die Liste neu aufzubauen:
Spalte A Name; Spalte B Zimmernummer; Spalte C An und Abreisedatum; Spalte D Personen im Zimmer: Spalte E Notitzen und so weiter
Dann kann man für kleine Häuser auch eine Liste ausdrucken die man den Mitarbeiter mit an die Hand geben kann.
Jetzt ist…1 vote -
Availability & occupancy report that shows the full rate price, including the associated products
When you open the availability & occupancy report, it only shows the base price for each rate. If all rates share the same base price and differ only by the products defined in the product rule, the report does not provide useful information. It would be more helpful if the report displayed the full rate price, including the associated products.
1 vote -
Add bed-capacity occupancy filter for daily manager analytics
It would be extremely helpful to have within the Manager Analytics - Daily, a filter option that allows counting all occupied spaces based on the bed capacity of the space (bed/room/private space) rather than counting rooms/private spaces as single units. For example, a room for 6 to be reported as 6 occupied units instead of 1.
1 vote -
Add dietary wishes in guest in house report
Add dietary wishes in guest in house report. In this way accommodations who don't work with Mews POS can also make a kitchen report easily. Right now we have to do a lot of manual work.
1 vote -
when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly
when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly
1 vote -
Granular Space Changes Report
A report that is exportable and can be filtered to display all space/room changes at different stages of the reservation, especially for Confirmed and Checked-in.
**The Action Log displays space changes but does not allow the user to define reservation state.
1 vote -
Make it easier to see how many guests are present on any one night
It would be far easier for management to see how many guests are present on any one night but having a simple sum total formula added at the base to see total occupants. It takes forever to click on every room, look to the right, log th number, then onto the next room and manually add up the occupants for all the rooms. Next to the customers name on the timeline it could also hold the number of occupants for that room/property so it can bee see at a glance instead of actually clicking on each room.
Each booking currently…
1 vote
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