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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

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402 results found

  1. Hi,

    Even though we can name the schedule, we receive the report with its standard name: Accounting Report - Reservation Report....
    This creates confusion as we use the same report with different filters every day, but both are named the same...
    Could it be arranged that the report (excel sheet) inherits the name of the schedule?

    Thanks

    1 vote

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  2. I would like a report that can show me; arrival date, lead time for the arrival date with either a travel agent profile, company or source for the booking and rate for the booking could be rate code. This report should be possible to pull for a year, month per day. I know I can use reservation report, but I still need to put it in a excel sheet and then make my own pivo.

    1 vote

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  3. The Reservation Report shows 0 EU/SEK/NOK in Rate if a reservation is prepaid. This makes it harder to calculate reservation amounts in an exported version of the Reservation Report. The Rate should not be 0 no matter if the reservation is paid or not.

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  4. We wish to be able to modify or get modify existing reports as well as create or getting new reports created.

    1 vote

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  5. Hi, we would love to get automatic printed out the fire reports at 3 different time periods during the day (07:00AM, 14:00PM, 22:00PM). Today, we need to print out manually. Great if you can check up this opportunity.

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  6. Currently the revenue of a Mother Company in Mews Analytics is only shown as a Company on its own. Let's say a Mother Company has 1 Daughter Company. Both companies show revenue in Analytics separately, but the Mother Company does not show the revenue of both companies - which is a need for Mother Companies.

    1 vote

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  7. It would be good to have an easier way of seeing the Average Monthly rate per Rate Category. Now, in occupancy report you can only see an average rate of all rates that property has.
    We would like to see Average rate of rooms sold per selected Rate category.

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  8. Please add the option to choose multiple Services within reports (e.g. Reservation Report), the dashboard and the timeline.

    If we add a service for nightly billing and one for monthly billing, both should be equally add up as arrivals and being reflected on an arrival report.

    For the dashboard, maybe we can have at least the possibility to select services that should be shown together on one dashboard. (Arrivals, departures, tasks)

    For the timeline, it is not very helpful that reservations for other services are visible but it is shown with the name of the service instead of the guests…

    1 vote

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  9. When using shared inventory in a hostel setting the occupancy graph is rendered almost unusable. When having a dorm sellable as a Dorm or a single bed, if arrivals was 1 for a bed on the day in the reservations section, the graph directly below will indicate 2 arrivals if the dorm was not occupied previously. There is only truly 1 arrival.

    Appreciating additional logic would need to be applied across the system, though this would make it far more actionable insights and give team members actionable information.

    1 vote

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  10. It would be very useful for us to be able to see the trends for when people arrive for breakfast on different weekdays/times of year, to see when and where we should most efficiently use our staff.

    Therefore it would be nice if it was possible to filter the product report in such a way that you can view which products are "checked" at which times on a daily, weekly and monthly basis.

    Similar to (or the same as) how we check when most people check in and out in the Activity Report.

    1 vote

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  11. Hoteliers like to track the success of the rates per month and currently, to do that is to run the reservation report with a specific rate selected and to run it in "Total" mode month by month.

    Manager report has a lot of potential for improvement to make it more useful for the hoteliers.

    1 vote

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  12. It would be useful to allow clients to duplicate the "Name" identified in the field "Name*" within the export scheduler page (right side, under the "enabled" box) in the file name that is generated to indicate where the file came from and the interval it was generated for.

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  13. Add to the current list of Interval option of a Continuous 7 days that begins the report at "Current Day 00:00 to +7 days at 00:00"

    This would allow a daily export of product services sold to show any 7 days out at all times and would also include any late changes that happen for last minute bookings with a cancellation period, add-ons over the phone, and so forth. This is extremely beneficial for a Front Desk Supervisor or Manager to see what is happening that day and prepare for the days to come before a guest arrives without having…

    1 vote

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  14. We use the restrictions a lot at our property. We need a way to see restrictions in relation to the availability and occupancy. I'd like to see restrictions added to the calendar view of the avail and occ reports.

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  15. Beyond the availability of filters, or as incremental filter functionality, users should be enabled to remove data columns from report when the data in the column is irrelevant to the property or the user. My hotel doesn't track data by bed but this information takes up space in a report for columns with zeros. When I deselect filter options, the column still shows in the report with zeros. Like standard Excel spreadsheets, it should be possible to drop/drag columns within the report and remove columns so print attempts don't generate unusable reports. The Reservation report, for example, has so many…

    1 vote

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  16. Notre TO qui apparait sur Mews est parfois faussé car nous mettons des chambres en Hors d'usage pour "un problème technique". Le hors d'usage retire des quantités dans nos chambres disponibles ... se qui fausse du coup le TO comptablement. Car notre hôtel a toujours le même nombre de chambre construites.
    Et-il possible de créer deux TO : l'un se basant sur les chambres disponibles hors chambres misent hors d'usage (comme c'est le cas actuellement) et l'autre en se basant sur les chambres construites ?

    Car du coup nous sommes obligé d'utiliser la fonction "Usage interne" que ce soit pour…

    1 vote

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  17. Include the "credit card transactions" section in the new Aging Balance analytics.
    This is a handy feature to calculate your financial costs wihtin a certain period.

    If the Financial analytics will be terminated, the only way to calculate these will be manually, which is an enormous step back in time.

    1 vote

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  18. Bonsoir, est-il possible de supprimer le mot"consommé" qui apparait sur les factures proforma.
    le client n'est pas arrivé dans l'établissement et nous lui envoyons des produits consommés.

    Eric

    1 vote

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  19. Create one report for all Food and Beverages consumed together with the revenue.
    One report should who how much was consumed and how much revenue was generated for all F&B Outlets, one total sum needs to be added.

    1 vote

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  20. We are presently loosing a lot of time trying to reconcile invoices issued to payments received, especially when a downpayment has been made via MEWS merchant a few month prior to the arrival of a guest.

    Having a report where you can see 1 booking number and all the payments made for it including the details of the Mews Merchant payment identifier for each payment, would save us a lot of time during the debtors reconciliation process.

    1 vote

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