402 results found
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Claude / Antropic
Über Claude können Preise in Echtzeit geprüft und damit Buchungsanfragen automatisiert beantwortet werden
1 vote -
reservation
Dear Mews Team,
I would like to share my feedback regarding the new Reservation Report.
Compared to the previous version, the new report is significantly more difficult to navigate and less user-friendly. The former report allowed users to view reservation information clearly and efficiently in a single screen, making it much easier to manage and review reservations.
With the new layout, it is no longer possible to view all key reservation details at once. Users must continuously scroll horizontally to access different fields and information, which considerably slows down the workflow and makes the report less accessible overall.
In addition,…
1 vote -
Allow several metrics on different reports
I would like to request that the metric “ADR excl. comp and house” be made available across more Mews BI reports and visualization contexts, not only in the Accommodation Revenue report.
This metric is extremely useful because it provides a more accurate ADR calculation by excluding complimentary and house-use rooms, allowing a clearer analysis of paying guest performance.
Currently, the limitation of having this metric available only in specific reports makes cross-report analysis and dashboard building more difficult and requires external data exports/workarounds.
It would be very valuable for operational and revenue analysis if this standard metric could be added…
1 vote -
Additional names of room types
It would be important for us to be able to select a ‘Budget Room’ room type as well, so that we can better analyse the occupancy of the different room types in the management report. We have suites and rooms in the hotel and budget rooms in the annex, but they all run through the same bookable service. If I only needed this internally for the management report, I could, for example, list the rooms in the annex under the room type ‘Bed’, but unfortunately this designation is also displayed in the Mews booking engine and that would be misleading…
1 vote -
Include formulas in Excel exports for aggregated values
It would be good if Mews Excel reports came in with formulas (for example sum) instead of data dumps we receive now. If we make any changes we have to make sure to update all the totals, otherwise the report is useless.
1 vote -
Base the 'vacant or departed' filter in the space status report on real-time check-in information
Currently, the “Vacant or departed” filter in the Space Status report relies on the planned arrival time on the Properties tab, so rooms with guests already checked in can still appear as vacant until that planned time. This is confusing for front office and housekeeping who use the report as a real‑time occupancy view. Please consider an update to the logic so that this filter is based on the actual check‑in/occupancy status (or automatically syncs the planned arrival to the actual check‑in time), ensuring that once a guest is checked in, their room no longer appears as vacant.
1 vote -
ClickUp x Mews Business Intelligence Integration Idea
Connect ClickUp with Mews Business Intelligence to create a live sales performance dashboard that reflects real time CRM activity and confirmed revenue. Sales tasks in ClickUp can be filtered by status such as Hot Lead, Proposal Sent, Closing Soon, or Closed Won. Once a deal is marked as closed in ClickUp, the data flows into Mews BI to reflect total sales pickup, revenue pace, and conversion trends.
This integration would allow the team to:
• Track total Sales Closed versus pipeline value directly inside Mews
• Monitor Hot Closing opportunities and expected pickup for upcoming periods
• Align CRM actions…1 vote -
One Accounting Report that shows all Revenue, ADR, Occupancy
There is no need to have three different types of reports (Consumed, Closed and/ or created). all reports should have the same information presented in the same way. There is also no need to have Gross Value, Net Value, or Tax Value on the Managers Report. All Reports should be consistent and have all the same information. Or Better Yet just make a DEFAULT REPORT for accounting purposes that have all the numbers match. REVENUE, TAXES, ADR, Occupancy, etc. Having all these different options i guess is fine, but the GAAP should be the DEFAULT or Standard reporting.
1 vote -
New Reservation report show grouped by arrival date open
The old reservation report shows Grouped by arrival date easily with all dates open. New reservation report collapses the reservations with this grouping under each arrival date so that you need to click open each date separately to see the reservations. This is used daily to check through what has come in and the automatic collapsing adds unnecessary clicks to the daily process. Either update New reservation report to not auto-collapse when chosen Group by or keep the old reservation report active.
1 vote -
out of order
Housekeeping report don't show rooms out of order for anonther date
1 vote -
Ajouter le metrique adresse de l'agent de voyage
Bonjour,
Nous aurions besoin de rajouter un métrique concernant l'adresse agence de voyage/agent de voyage afin d'analyser nos différents marchés.
L'adresse du client aujourd'hui ne nous permet pas de le faire puisque certains de nos agents réservent pour des clients sur d'autres continents/pays.Cela est handicapant pour notre analyse quotidienne.
Merci pour votre aide.1 vote -
Out of Order should not impact available rooms
Out of Order rooms should not impact the available rooms and occupancy %. Using House Use instead of Out of Order does not accurately reflect the traditional use of the term.
1 vote -
Bericht : Gäste im Haus
in dem Donat Gäste- Bericht:
Gäste im Haus
Exeltabelle:dieser Liste wäre in Ordnung aber da in der Spalte C erst die anzahl der Personen im Zimmer und dann noch das An und Abreisedatum ist kann man sie nicht ordnen.
Es wäre sicher ein einfaches die 2 Sachen auseinander zu nehmen und die Liste neu aufzubauen:
Spalte A Name; Spalte B Zimmernummer; Spalte C An und Abreisedatum; Spalte D Personen im Zimmer: Spalte E Notitzen und so weiter
Dann kann man für kleine Häuser auch eine Liste ausdrucken die man den Mitarbeiter mit an die Hand geben kann.
Jetzt ist…1 vote -
Availability & occupancy report that shows the full rate price, including the associated products
When you open the availability & occupancy report, it only shows the base price for each rate. If all rates share the same base price and differ only by the products defined in the product rule, the report does not provide useful information. It would be more helpful if the report displayed the full rate price, including the associated products.
1 vote -
Add bed-capacity occupancy filter for daily manager analytics
It would be extremely helpful to have within the Manager Analytics - Daily, a filter option that allows counting all occupied spaces based on the bed capacity of the space (bed/room/private space) rather than counting rooms/private spaces as single units. For example, a room for 6 to be reported as 6 occupied units instead of 1.
1 vote -
Granular Space Changes Report
A report that is exportable and can be filtered to display all space/room changes at different stages of the reservation, especially for Confirmed and Checked-in.
**The Action Log displays space changes but does not allow the user to define reservation state.
1 vote -
Make it easier to see how many guests are present on any one night
It would be far easier for management to see how many guests are present on any one night but having a simple sum total formula added at the base to see total occupants. It takes forever to click on every room, look to the right, log th number, then onto the next room and manually add up the occupants for all the rooms. Next to the customers name on the timeline it could also hold the number of occupants for that room/property so it can bee see at a glance instead of actually clicking on each room.
Each booking currently…
1 vote -
Include notes in the rebates report
We would like to receive the rebates report with the notes of our employees why they have cancelled the article. Now you can not see the notes and makes it hard to control voidings.
1 vote -
historical reports for past groups
Historical reports for past groups that show their pick-up, average rate, and total revenue.Historical group reports are important to most hotel’s performance. It is also needed on a weekly basis to complete the STR report for the previous week.
1 vote -
Receive larger Excel files
Hello everyone,
I work a lot with accounting reports to provide data to external Excel files that create very clean dashboards. I have set up an automatic sending from Mews to my mailbox, but the Excel files are too large.
Do you have any suggestions or possibilities to increase the maximum file size that can be sent to our mailbox? Receiving them by email saves me a lot of time since I manage six properties in Mews.
Thank you for your help!
1 vote
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