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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

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408 results found

  1. Allow Reservation Notes to be added as a column in Mews Business Intelligence arrival reports/checklists. This would allow operational teams to review important booking information directly from the arrival checklist without opening each reservation individually - especially if parking and towels have been added. This is usually listed under the Properties/notes tab in each booking, but for group arrival checks, it's time consuming having to check each booking.

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  2. Would be nice to be able to:
    -force exports to always include all empty segment columns - helpful with handling the data further in spreadsheets.

    -change the export hierarchy so that metrics appear first and segments second - same reason

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  3. The current pace report breaks once the look back period is over 1 year. The ability to compare current on-the-books rooms and revenue for a future stay period against the same-time-last-year on-the-books position is a standard hotel reporting need. It is used for forecasting, pricing decisions, sales strategy, budgeting, ownership reporting, and day-to-day revenue management.

    The challenge is that, without historical OTB snapshot logic or a reliable way to recreate it in BI, we cannot accurately answer a very basic question:

    “What did we have on the books for this same future period at this same point last year?”

    That…

    1 vote

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  4. For MEWS Bi, Currently, when a report is scheduled as a PDF, it is always exported in portrait orientation, regardless of the table size. The PDF export should automatically adapt to the table layout and switch to landscape mode when the table is wider (for example, when there are many columns). This would ensure better readability and a more user-friendly report format.

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  5. To better segment the travel agency markets, we need to know their country of residence. Customers' addresses are not representative, because an agent living in London could very well book trips for guests living in the U.S.

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  6. Hallo zusammen,

    wir benötigen die POS Zahlungen in MEWS BI für die Monatsberichte, damit wir alle Zahlungen aus POS & PMS in einem Bericht für die Buchhaltung abbilden können.

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  7. Über Claude können Preise in Echtzeit geprüft und damit Buchungsanfragen automatisiert beantwortet werden

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  8. Dear Mews Team,

    I would like to share my feedback regarding the new Reservation Report.

    Compared to the previous version, the new report is significantly more difficult to navigate and less user-friendly. The former report allowed users to view reservation information clearly and efficiently in a single screen, making it much easier to manage and review reservations.

    With the new layout, it is no longer possible to view all key reservation details at once. Users must continuously scroll horizontally to access different fields and information, which considerably slows down the workflow and makes the report less accessible overall.

    In addition,…

    1 vote

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  9. I would like to request that the metric “ADR excl. comp and house” be made available across more Mews BI reports and visualization contexts, not only in the Accommodation Revenue report.

    This metric is extremely useful because it provides a more accurate ADR calculation by excluding complimentary and house-use rooms, allowing a clearer analysis of paying guest performance.

    Currently, the limitation of having this metric available only in specific reports makes cross-report analysis and dashboard building more difficult and requires external data exports/workarounds.

    It would be very valuable for operational and revenue analysis if this standard metric could be added…

    1 vote

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  10. It would be important for us to be able to select a ‘Budget Room’ room type as well, so that we can better analyse the occupancy of the different room types in the management report. We have suites and rooms in the hotel and budget rooms in the annex, but they all run through the same bookable service. If I only needed this internally for the management report, I could, for example, list the rooms in the annex under the room type ‘Bed’, but unfortunately this designation is also displayed in the Mews booking engine and that would be misleading…

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  11. It would be good if Mews Excel reports came in with formulas (for example sum) instead of data dumps we receive now. If we make any changes we have to make sure to update all the totals, otherwise the report is useless.

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  12. Currently, the “Vacant or departed” filter in the Space Status report relies on the planned arrival time on the Properties tab, so rooms with guests already checked in can still appear as vacant until that planned time. This is confusing for front office and housekeeping who use the report as a real‑time occupancy view. Please consider an update to the logic so that this filter is based on the actual check‑in/occupancy status (or automatically syncs the planned arrival to the actual check‑in time), ensuring that once a guest is checked in, their room no longer appears as vacant.

    1 vote

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  13. Connect ClickUp with Mews Business Intelligence to create a live sales performance dashboard that reflects real time CRM activity and confirmed revenue. Sales tasks in ClickUp can be filtered by status such as Hot Lead, Proposal Sent, Closing Soon, or Closed Won. Once a deal is marked as closed in ClickUp, the data flows into Mews BI to reflect total sales pickup, revenue pace, and conversion trends.

    This integration would allow the team to:

    • Track total Sales Closed versus pipeline value directly inside Mews
    • Monitor Hot Closing opportunities and expected pickup for upcoming periods
    • Align CRM actions…

    1 vote

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  14. There is no need to have three different types of reports (Consumed, Closed and/ or created). all reports should have the same information presented in the same way. There is also no need to have Gross Value, Net Value, or Tax Value on the Managers Report. All Reports should be consistent and have all the same information. Or Better Yet just make a DEFAULT REPORT for accounting purposes that have all the numbers match. REVENUE, TAXES, ADR, Occupancy, etc. Having all these different options i guess is fine, but the GAAP should be the DEFAULT or Standard reporting.

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  15. The old reservation report shows Grouped by arrival date easily with all dates open. New reservation report collapses the reservations with this grouping under each arrival date so that you need to click open each date separately to see the reservations. This is used daily to check through what has come in and the automatic collapsing adds unnecessary clicks to the daily process. Either update New reservation report to not auto-collapse when chosen Group by or keep the old reservation report active.

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  16. Housekeeping report don't show rooms out of order for anonther date

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  17. Bonjour,

    Nous aurions besoin de rajouter un métrique concernant l'adresse agence de voyage/agent de voyage afin d'analyser nos différents marchés.
    L'adresse du client aujourd'hui ne nous permet pas de le faire puisque certains de nos agents réservent pour des clients sur d'autres continents/pays.

    Cela est handicapant pour notre analyse quotidienne.
    Merci pour votre aide.

    1 vote

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  18. Out of Order rooms should not impact the available rooms and occupancy %. Using House Use instead of Out of Order does not accurately reflect the traditional use of the term.

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  19. in dem Donat Gäste- Bericht:
    Gäste im Haus
    Exeltabelle:

    dieser Liste wäre in Ordnung aber da in der Spalte C erst die anzahl der Personen im Zimmer und dann noch das An und Abreisedatum ist kann man sie nicht ordnen.
    Es wäre sicher ein einfaches die 2 Sachen auseinander zu nehmen und die Liste neu aufzubauen:
    Spalte A Name; Spalte B Zimmernummer; Spalte C An und Abreisedatum; Spalte D Personen im Zimmer: Spalte E Notitzen und so weiter
    Dann kann man für kleine Häuser auch eine Liste ausdrucken die man den Mitarbeiter mit an die Hand geben kann.
    Jetzt ist…

    1 vote

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  20. When you open the availability & occupancy report, it only shows the base price for each rate. If all rates share the same base price and differ only by the products defined in the product rule, the report does not provide useful information. It would be more helpful if the report displayed the full rate price, including the associated products.

    1 vote

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