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Mews Business Intelligence

Mews Business Intelligence: this is the forum for sharing your ideas and comments on all aspects of Mews Business Intelligence—from dashboards and reports to metrics, data sources, and analytics use cases. You’ll find categories here for the main topics in business intelligence; if you can’t find the right one, please search first or post in the Other category. Where we can, we’ll move ideas to the most relevant place so they’re easy to discover and act on for the product managers working on Mews Business Intelligence.



Mews Business Intelligence

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402 results found

  1. Let the user select the columns they need in the reservation report to improve legibilty and clearer overview.

    2 votes

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  2. data connectors for google BigQuery, SQL, AWS..

    2 votes

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  3. Inspected TWIN - be able to highlight that a room has been set as a twin. Zip-link beds can be either king or twin but no discernible way to identify that the room has been set as a twin.

    2 votes

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  4. Add dietary wishes in guest in house report. In this way accommodations who don't work with Mews POS can also make a kitchen report easily. Right now we have to do a lot of manual work.

    2 votes

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  5. Currently, you can filter out the report by specific Service or Accounting Categories for the revenue portion.

    However, we cannot filter out Payments "associated" and recorded for that specific revenue. Especially if we are looking at specific POS Room Charge Revenue that is posted on the rooms.

    It would be useful to be able to do so for further analysis.

    2 votes

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  6. when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly

    2 votes

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  7. When attempting to export more than 4MB of data, the Reservation Report often fails and times out, particularly for larger enterprise properties.

    It is important to take into account that properties with larger inventories are likely to have more reservation data overall; therefore, they should not have to constantly rely on exporting smaller batches and having to piece them together.

    2 votes

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  8. Have a column for space status in the check out report so that the reception can see if the room has been cleaned or not . If the guest did leave without checking out and hk has cleaned the room, it automatically makes it dirty if we check the room out, therefore to make sure/make it easier to see the room status so that the reception can change the status back to inspected without having to click in to each reservation.

    2 votes

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  9. It would be really useful if you could create custom rules that automatically apply guest classifications. E.g. once a guest completes 3 stays, they are marked as Important, then once they have completed 5 stays, they are marked as VIP.

    Similarly, it would be great if there was also an option to retroactively these rules, e.g. Mews could identify all guests that have 3 completed stays and classifies them as Important, or if they have 5 or more it classifies them as VIP instead of important.

    2 votes

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  10. It would be helpful to see the the balance of the reservation in the reservation overview

    2 votes

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  11. Proposal: Standardization of Reports

    Inconsistent Data Presentation:
    Reports are currently displaying different data sets.

    Varying Criteria:
    Not every report uses the same criteria to present data, leading to discrepancies.

    Divergent KPIs:
    As a result, each report shows different key performance indicators, depending on the data and criteria used.

    Risk of Misinterpretation:
    These inconsistencies can lead to confusion and may result in misleading statements or incorrect insights.

    Harmonized Reporting:
    My goal is to harmonize all reports so that every report shows the exact same data. Since all the data originates from the same source, there should be no discrepancies between reports.

    2 votes

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  12. Can we consider adding filters and Columns for the following

    External Identifier (as seen in the Payment Report)

    Settlement Identifier (as seen in Payout/Payment Report)

    Bill Number for all rows> _now, bill numbers are only associated with a closed bill or issued invoice bill. Perhaps, it would be useful to have a piece of data that could be picked up by an Accounting Software at least.

    Owner > mostly, for items in the unpaid section as this is not considered a bill at this time. Therefore, it is worth considering adding item-level data as rows by including unpaid items/deposits as…

    2 votes

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  13. Dear MEWS Team,

    We would like to give you our feedback on the subject of reports. We have already discussed this issue with our contact person at MEWS, and apparently the reports we want to / can pull are a bit limited. So I am happy to share our feedback here and we hope it will soon be resolved and ready to help other hotels:

    We need the report or reports to work in the following topics:

    • Revenue Conversion --> General and individually (per person)
    • Lead Conversion --> General and individually (per person)
    • Lead per hour --> General and individually…
    2 votes

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  14. This should be a cancellation report that includes the cancelled revenue plus the cancelled room nights of an availability block. To top this it would be great to see the cancellation reason and who cancelled it plus the option to export to excel.

    2 votes

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  15. It would be really helpful to get a report of all payments made into a specific date range and linked to reservation in another specific date range as well (for example: list of the deposits paid in 2024 but linked to reservations for 2025)

    2 votes

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  16. Currently reports can be scheduled to run hourly, daily, weekly, monthly etc.

    It would be helpful to have more options ie. 6-hourly, fortnightly etc. and/or the ability to set a custom frequency for report exports ie. 6AM, 2PM, 6PM to correspond with staff shift times.

    2 votes

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  17. (1) Enable notifications specific to products purchased/booked by guests or added by staff to a bill (not just from the OCI flow, but from any time the product is sold).

    (2) Enable a feature that can filter reservations by Products purchased/booked.

    2 votes

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  18. Pour nos établissements dont la taxe de séjour est paramétrées en produit.

    Lorsque nous déclarons nos taxes de séjour à la ville, nous devons également déclarer les personnes qui en sont exonérées (pour la France cela comprend les mineurs, les hébergements d'urgence, les travailleurs saisonniers, les habitants de la même ville, ect).

    Nous souhaiterions une option "exonération de taxe de séjour" au niveau de la facturation du séjour et que ces clients apparaissent dans un rapport.
    Ceci nous éviterait de devoir tenir un tableur excel alors que nous avons un PMS.

    2 votes

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  19. Accounting report: When I generate the accounting report view in detail and export it on excel, We want to be able to see the space in the excel associate the the transaction. The hotel want to be able to have the rate per date for accounting system.

    2 votes

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  20. I am in need of a revenue report by rate groups. Maybe someone already has a tip for me? Otherwise it is a big wish to create this report for us.

    2 votes

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