402 results found
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Length of Stay
At the moment we have to calculate the average length of stay ourselves:
https://help.mews.com/s/article/calculate-average-length-of-stay?language=en_USIt is a quite simple KPI, can you add this to the standard reports?
3 votes -
NEXT 5 DAYS interval for scheduled reports
Please add following interval for scheduled reports:
"NEXT 5 DAYS"schedule starts 8/9 07h00 -> report for 9/9, 10/9, 11/9, 12/9, 13/9
next schedule 9/9 07h00 -> report for 10/9, 11/9, 12/9, 13/9, 14/9
etc...Maybe also 'next 10 days' as an extra option.
3 votes -
Report showing Bookable services lenght time
Be Mate part of the big brand ROOM MATE, would like to have a report showing the bookable resvices lenght time of their reservation recived.
This is extrmely important from Sales prospective in terms of data colleting to plan future rate upsell.3 votes -
Product count
The product report does not show all products sold in one view. For example breakfast. We have to open 2-3 reports to show the total amount of breakfast sold. We need one overview of all products sold, not many overviews.
3 votes -
Proper ROB report
Currently there is no ROB (Rooms On the Books) report available in mews. According to the support, the reservations report could be used. However, this report can in no way be used to make forecasting or analyses due to the terrible lay-out.
So please provide a proper ROB-report as this is the standard in the hospitality.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Product Options - Selected by Default - With Rules
We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.
We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.
The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.
3 votes -
Check Out Report with date picker
The Check Out Report is just possible for today. The Report would also be good to check the check outs for the next day
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Sales statistics by booking agent
Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Pick up Report Extensions/Shortened Stays
The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability To E-mail Exported Reports WITHOUT Downloading First
We need to be able to quickly and efficiently e-mail reports to other departments, and it is too fiddly and time-consuming to export, then download, the save somewhere, then attach as an e-mail and send.
Could it be possible to add an option to e-mail a report directly from the Exports?
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Occupancy - Display Customers, but Also Adults/Children/Infants
When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)
It shows 'Customers' but it would be great if this could be further broken down into adults/children/infants. Could this be a possiblity?
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show check-outs for following day
It would be good if on the Check-out report we could change the date we are looking at. It would mean that we could print out the check-out report the night before for housekeeping.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Daily Reports by segments
One daily report pick up that shows occupancy, adr and revenue by segment, with dates ranges at past and future. for example, the create date, from the 1st of january to 31st of december
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extended & Shorten stays report
There should be a report where we can extract the stays that have been shorten or extended in the reservations report
3 votes -
Extra group by value settings
In the reservations report, I would like to be able to group by Date (not arrival or departure date)
I would also like to be able to group by multiple factors.
E.g. Group by both date and by rate code3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Have Mews Analytics or Reporting for Messaging
Provide the through Mews.li for us to be able to investigate how the staff are responding to Messaging.
Messages / thread
Number of messages
Number of threads
Number of unresolved
Number of ignored
Response time (hours)
Initial response time (hours)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show per room category availability on Analytics
Show the availability screen on Mews Analytics per room type
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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graph
We want to have a better graphical chart overview on the main dashboard- for two weeks instead of one week.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Please make the AI Executive Summary an e-mail that can be sent daily
Please make the AI Executive Summary an e-mail that can be sent daily
2 votes -
Gästeliste
Für den täglichen Betrieb an der Rezeption und in den operativen Abteilungen benötigen wir einen zentralen Bericht, der alle relevanten Gästeinformationen übersichtlich in einer einzigen Ansicht zusammenfasst.
Aktuell müssen die benötigten Informationen aus mehreren Berichten zusammengesucht oder manuell ergänzt werden. Dies kostet Zeit, erhöht die Fehleranfälligkeit und erschwert einen reibungslosen Informationsfluss zwischen Rezeption, Service, Küche und Management.
Unser Vorschlag ist daher ein kombinierter Anreise- und Inhouse-Bericht, der alle Gäste nach Zimmernummer sortiert darstellt und sowohl heutige Anreisen als auch bereits im Haus befindliche Gäste eindeutig kennzeichnet.
Folgende Informationen sollten enthalten sein:
-Namen aller Reisenden
-Zimmernummer
-Anzahl der Gäste pro Zimmer…2 votes
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