388 results found
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Product Options - Selected by Default - With Rules
We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.
We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.
The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.
3 votes -
Check Out Report with date picker
The Check Out Report is just possible for today. The Report would also be good to check the check outs for the next day
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Sales statistics by booking agent
Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Pick up Report Extensions/Shortened Stays
The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Ability To E-mail Exported Reports WITHOUT Downloading First
We need to be able to quickly and efficiently e-mail reports to other departments, and it is too fiddly and time-consuming to export, then download, the save somewhere, then attach as an e-mail and send.
Could it be possible to add an option to e-mail a report directly from the Exports?
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Occupancy - Display Customers, but Also Adults/Children/Infants
When clicking on Occupancy, and then hovering the cursor over the various cells, there's lots of information show (which is great!)
It shows 'Customers' but it would be great if this could be further broken down into adults/children/infants. Could this be a possiblity?
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show check-outs for following day
It would be good if on the Check-out report we could change the date we are looking at. It would mean that we could print out the check-out report the night before for housekeeping.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Daily Reports by segments
One daily report pick up that shows occupancy, adr and revenue by segment, with dates ranges at past and future. for example, the create date, from the 1st of january to 31st of december
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extended & Shorten stays report
There should be a report where we can extract the stays that have been shorten or extended in the reservations report
3 votes -
Extra group by value settings
In the reservations report, I would like to be able to group by Date (not arrival or departure date)
I would also like to be able to group by multiple factors.
E.g. Group by both date and by rate code3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Have Mews Analytics or Reporting for Messaging
Provide the through Mews.li for us to be able to investigate how the staff are responding to Messaging.
Messages / thread
Number of messages
Number of threads
Number of unresolved
Number of ignored
Response time (hours)
Initial response time (hours)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show per room category availability on Analytics
Show the availability screen on Mews Analytics per room type
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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graph
We want to have a better graphical chart overview on the main dashboard- for two weeks instead of one week.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Wildcards
To improve the user-friendliness of the global/local search, it would be desirable for MEWS to support wildcards. This would enable staff to find the right guests more quickly, even if the exact spelling of a name is unknown or there are typos.
The % symbol could, for example, be used for any string of characters:
Cor% → finds “Cory” and “Corey” etc.
%aitlyn → finds “Caitlyn” and “Kaitlyn” etc.
S%n%der → finds “Snyder” and “Schneider” etc.This makes search suggestions more flexible and significantly increases the hit rate, particularly for international guests, different spellings or incomplete information. This saves time…
2 votes -
loyalty program available in MEWS BI
I need a report in Mews BI that collects all the necessary data for “Stay records” for GHA Loyalty Program. I can’t find data related to the loyalty program in Mews BI. I need data from the Loyalty section for Guest Profile Loyalty data (program, membership number, points, tier) that lives on the guest profile / loyalty membership objects, but it is not exposed in the standard Mews BI model or dashboards, including Stay records.
So you cannot add directly from Mews BI into your Stay records report the loyalty program.
Please, add:
- Membership number
- Points
- Tier2 votes -
Forecast data from Atomize
Forecast data from Atomize is readily available within Mews, so it should be relatively straightforward to present this in a more visual format in Mews BI.
This would enable users to incorporate these visuals directly into their reports, adding greater clarity and usability.
In my view, forward-looking data is at least as important as historical data, if not more so, when it comes to supporting informed decision-making.
2 votes -
Identify that a room is set up as a twin
Inspected TWIN - be able to highlight that a room has been set as a twin. Zip-link beds can be either king or twin but no discernible way to identify that the room has been set as a twin.
2 votes -
Respect Registration Card Ordering & Combine Guests/Companions in Print Functionality
Current Behavior:
- Registration cards can be printed, but the print order does not reflect the sequence configured in Mews.
- Each guest and companion currently receives separate registration cards, even when they share the same room.
Problem:
- The print logic ignores the user-defined order, likely due to a static sort or default template behavior.
- Printing separate cards for guests and companions increases paper usage and operational overhead.
Proposed Solution:
- Ordering Logic: Update the print functionality to dynamically apply the configured order from registration card settings when generating print jobs.
- Combine Guests & Companions: Provide an option for properties to combine guests…
2 votes -
Accounting Report: Filter Payments According to Specific Accounting Category/Service Filter
Currently, you can filter out the report by specific Service or Accounting Categories for the revenue portion.
However, we cannot filter out Payments "associated" and recorded for that specific revenue. Especially if we are looking at specific POS Room Charge Revenue that is posted on the rooms.
It would be useful to be able to do so for further analysis.
2 votes -
when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly
when changing the start date on the availability & Occupancy report the end of date range should automatically change accordingly
2 votes
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