387 results found
-
Calculate REVPAR correct
Currently the REVPAR is incorrectly calculated all over Mews.
Rooms which are out of order are left out of the equation.
However, REVPAR calculates your revenue based on all rooms (Occupied, Empty or OOO). The current data in both the Manager Report and Manager Analystics in Mews are incorrect.7 votes -
Improve Manager Analytics to include YoY comparison by day
Manager Analytics currently shows YoY comparison only on a monthly basis (this year's revenue vs last year's revenue).
Properties need a more granular report where YoY comparison will consist of individual dates.
Hoteliers want to see what the ADR, occupancy and revenue was last year vs this year (Jan 1st 2023 vs Jan 1st 2022, Jan 2nd 2023 vs Jan 2nd 2022). Include also the day of the week next to the date so that it's clear whether the date was a weekend or a weekday.
Having a report with this comparison would help hoteliers improve their revenue strategy.
28 votes -
Keep accounting category of double rebates
At the moment, when a rebated item is rebated again (a double rebate) it changes accounting category to the predefined accounting category in accounting configuration. It would be good if it kept the accounting category set for rebates of that product/night
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Open Bills
Hello,
would be possible to have a report with all the open bills on Mews, in a particolar range of dates?
thank you for the kind Support
Best RegardsElisabetta Pettinato
Villa Olmi Firenze
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
creation of a pack of reports to be sent in one single email
set up in the schedules a group of reports that needs to be sent to our Accounts in Head Office. He called Night Packs and has included 8 reports for each of our hotels (Ibis Budget and Ibis Red).
We have created a Night Pack set up schedule with 8 reports and it comes each report export directly and individually to our email included in the set up.My question is: Can Mews generate these reports, get them direct and sent them all into a single one email?
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
reservation report - total turnover per guest missing
If you pull the reservation report by revenue, only the Rooms revenue is shown; not additional revenue from POS or spa system etc.. Therefore, it is not possible to create a top turnover overview that shows the total turnover generated by a guest.
It would therefore be very desirable to be able to export the entire turnover including all additional turnover, e.g. in order to be able to create an A, B, C lists or Top 50 Producers.8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Language when creating a bill
When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile
6 votes -
Schedule MEWS Analytics reports in your Exports
Schedule Analytics reports just like your daily reservation report and have it sent to your email.
6 votes -
PDF Formatting of Accounting reports
Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.
4 votes -
Export Reservation Report suitable for VieTOUR import
Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)
1 vote -
Google Adwords Conversion
Provide clear guidance in the Help Centre on:
a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager
and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager
6 votes -
Product Options - Selected by Default - With Rules
We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.
We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.
The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.
3 votes -
Rapport chambre hors d'usage en multi property
Serait-il possible de créer un rapport permettant d'obtenir le nombre de chambres hors d'usage avec la raison de cet hors d'usage, en multi-property pour l'ensemble des établissement sur un seul rapport ?
2 votes -
Extension Report
Hello. We need a report that indicates when a guests added nights to their stay.
Currently under the updated reports section it includes any reservation that had even a minor change, like a note added or another person.Ex. lets say I have a guest that books for Oct 1-31 for $100 a night for a total of $3100. On Oct 15 they tell you they want to add the month of November so another 30 days an additional $3000. When I look at the booking it shows total revenue of $6,100. When I submit my weekly report of what…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to
An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to remove the room.
1 vote -
In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from
In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
Example:
possibilaty to choose calendar from: calendar to:
01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…5 votes -
mews analytics - Include reservation purpose
mews analytics - Include reservation purpose on the marketing report to check this data easily.
1 vote -
company dashboard
To have a company dashboard just like in a guest profile. In this you would be able to view all past, current and future bookings linked to the company profile.
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
viewing cancellations for arrival date
To be able to view cancellations based on their arrival date instead of cancellation date.
4 votes -
Not removing products from the Reservation Report for cancelled bookings
When a guest cancels a room, all products are removed on the Reservation Report so it is not possible to gauge whether the guest had a product previously. This is problematic if a process needs to be upheld when a product is cancelled (e.g. informing a third party) and it's not clear whether a reservation had the product to begin with.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
- Don't see your idea?