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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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490 results found

  1. It looks like Bills are not supported in your General Webhooks events. It would be useful to have a BillPaid event to hook into after which customer and folio details could be requested!

    2 votes

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    0 comments  ·  Webhooks  ·  Admin →
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  2. Remove chain name from Booking engine as it is confusing and guest might only want to receive marketing from 1 hotel, not the chain.

    2 votes

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  3. Widely used in South Africa

    2 votes

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  4. 2 votes

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  5. UMNION GmbH integration for a CRM

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  6. 2 votes

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  7. All in one e-com platform widely used in the UK (spa bookings, voucher bookings, etc)
    https://journey.travel/products/ecommerce-platform#lnd28o7k

    2 votes

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  8. Our demo environment that we use for testing purposes is full of rates created from availability blocks. We should have the possibility, at least in staging environments, to delete the rates (via the API or a mass delete feature in the UI).

    2 votes

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  9. Explore the possibility to send adjustments to the rate price via the API. For both the extra occupancy and the age categories

    2 votes

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  10. As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
    Please do not have a difference between profile and API of the Title field.

    The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.

    2 votes

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  11. Problem description:

    When we are getting a 403 Forbidden response, we only have the error message to go on about what the actual issue is. This can be an invalid rate plan or Mews being busy for a minute.

    As documented (https://mews-systems.gitbook.io/connector-api/guidelines/responses#response-codes), these error messages are translated in the client language, so these can be displayed to the end user.

    For example the 403 Forbidden response on /rates/updatePrice can be this:

    {
    "Message": "Une autre opération est en cours. Veuillez réessayer dans quelques secondes.",
    "DebugDetails": null,
    "Details": null
    }

    This message contains no machine readable information about the…

    2 votes

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  12. When we use the endpoint /api/connector/v1/reservations/price (https://mews-systems.gitbook.io/connector-api/operations/reservations#price-reservations) the output does not contains the full details but only the taxes.

    It would be nice to be able to retrieve the details of which rules/products have been applied and the amount associated, directly in the output.

    For example, if a hotel apply resort fees using the rule system, retrieving only taxes and total amont is not enough to display the full details of the calculation. Currently to display it we need to fetch all rules and manually check if rule should be applied or not. And do a "revert engineering"…

    2 votes

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  13. Our desire is to only ever capture the public rates that are available via the Mews booking engine. However, the Distributor API has no flag to indicate rates that are and aren't mapped to the booking engine and we therefore have no means of filtering out non-public rates.

    2 votes

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  14. Would be great to have the ability to send mass email marketing campaigns to past guests after their stay.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  15. I'm missing an web-socket event when a customer is updated.
    This is very much needed for updating the corresponding data in our system.

    2 votes

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  16. Would it possible to connect Bing Travel like Google Hotelsearch with MEWS in the Marketplace?

    2 votes

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  17. 2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  18. Can you please develop option to send a manual push for selected rate codes? At present when sending a push it includes each existing rate codes and it slows the system down for an entire day!!

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. When connecting MEWS with a PBX, the phone in the physical room is defined as a Space, or resource, in MEWS.

    The name of the Space is the actual phone extension number, often the same as the room number.

    As only one resource can be associated with a Reservation, we run into a problem when a room/suite is equipped with more than one phone, not uncommon in "high class" hotels. Each of these phones (=MEWS resources) needs somehow to be associated with the same Reservation.

    2 votes

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  20. Hi Product Team,

    We are searching for the opportunity to get email notification from Mews when a client adds our app from Mews Marketplace to his account.

    Best regards

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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