484 results found

1. Opt-out not captured Mailchimp Direct Integration

   Opted-in customers from Mews, if changed to Opted-Out on Mews doesn't get captured correctly and amended across to Mailchimp

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Dormakaba Webkeys integration
   8 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   
   

3. 2-way integration for Mews' key cutters

   Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.

   Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

4. import also company (name and details) from channel
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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

5. Manage product rates depending on the date

   Be able to modifiy the product rate depending on the date booked. For example, if you have "Dinner" as a product and its price is changing depending on the day of the week (weekdays or weekends) or the period of the year (Christmas, August...) it is going to be awesome to be able to change its price for every single day you need to.

   7 votes

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   idea to upvote  ·  1 comment  ·  Booking engine API  ·  Delete…  ·  Admin →
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6. Manually set the default date in the booking engine

   The booking engine always defaults to tomorrows date
   
   · Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed

   5 votes

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   idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

   Review of Mews Search starting and in exploration phase

7. Get booking source data via connector reservations

   Hold reservation source data when creating reservations via connector. At the moment source is simply listed as connector. But we need to show whether that researvaton source was email, phone, onsite etc. Currently we are using Salesforce API via connector to create reservations but losing this data.

   8 votes

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   idea to upvote  ·  0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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8. Keys ≠ Check-out time

   Keys (using keycutter) are automatically made based on check-out and check-in times. It would be useful to make a key that works until 10h15 if the check-out is for example at 10am. Now, if guests forgot something or want to pick up luggage they left in the room at 10h01 front office needs to make a new key.

   10 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

9. Change access and client token names to clearer-sounding ones

   "Access token," and "Client token" sound confusing to me.

   I propose changing these names to "Specific token" and "Global token" respectively.

   2 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Make reservation(s) optional

    There's currently no way to change a reservation's status to "Optional" using the API. There are individual endpoints for confirming and canceling a reservation, but no endpoint for making one optional. A specific endpoint, or an extension to the [PlatformAddress]/api/connector/v1/reservations/update that allows for modifying the reservation state would be great!

    Why? We allow our users to create "Enquired" reservations but they now have no way to make those reservations "Optional" (from our system)

    Thanks!

    7 votes

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    idea to upvote  ·  1 comment  ·  Connector API  ·  Delete…  ·  Admin →
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11. Batch update reservation customer

    Currently the [PlatformAddress]/api/connector/v1/reservations/updateCustomer endpoint only accepts a single ReservationId

    If it could accept an array of ReservationIds this would allow us to perform batch updates of customers on a selection of reservations in a single API request as opposed to many repeated requests.

    Thanks!

    2 votes

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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12. Abacus ABA Web Swiss Financial Bookkeeping Integration

    For the Swiss standard bookkeeping software it would be great to have the direct connection . AbaWeb is a cloud-based software that simplifies and optimizes the collaboration between companies and their AbaWeb service provider

    4 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    
    

13. Channel Managers: Attach multiple profiles to a reservation

    being able to attach multiple TA or company profiles

    4 votes

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    idea to upvote  ·  0 comments  ·  Booking engine API  ·  Delete…  ·  Admin →
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14. Salto - encode second room to be opened by the card in field 4 of key creation command

    In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

    6228 - main suite (parent space)
    230 - private room for 2 persons (child space)
    228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
    228-1,2,3,4 - four separate dorm beds

    230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

    In the latter case, a key card encoded for all 6 guests with a reservation occupying 6228 should include access to both 230 and 228.

    In Salto, it is currently not possible to manage mapping 6228 with clients 228 and 230 (i.e. key card encoded for 6228 automatically comes with access to the two child spaces).

    It is recommended that Mews extends key creation message to include "Second room to be opened by the card." in Field 4 described in the table under the section "Command ‘CN’: encode a new guest card." as found in the SALTO Industry Standad PMS Protocol documentation

    In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

    6228 - main suite (parent space)
    230 - private room for 2 persons (child space)
    228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
    228-1,2,3,4 - four separate dorm beds

    230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

    In the latter case, a key card… more

    5 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. Key cutter mapping - current way is time consuming

    Currently, a user who is setting up the key cutter will need to manually map individual spaces if their space numbering format is different from that in their key cutter software.

    This can be very manual and error prone as it involves several clicks and manual typing in of door lock numbers in the key cutter software into Mews. This cannot be done in batch currently.

    One suggestion would be to have a downloadable excel file with all space numbers in Mews, the user then downloads the file adds the corresponding door lock ids from their key cutter system. Then they would upload it back into Mews.

    Often times, a user can already generate an excel list of door lock ids from their key cutter system, so this would cut down on a lot of manual work and prevent errors.

    This would especially save time for larger properties with many spaces.

    Currently, a user who is setting up the key cutter will need to manually map individual spaces if their space numbering format is different from that in their key cutter software.

    This can be very manual and error prone as it involves several clicks and manual typing in of door lock numbers in the key cutter software into Mews. This cannot be done in batch currently.

    One suggestion would be to have a downloadable excel file with all space numbers in Mews, the user then downloads the file adds the corresponding door lock ids from their key cutter system. Then… more

    2 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

16. acceptation de ancv chèques vacances comme moyen de paiement direct sur distributeur

    suite au développement de ancv de leur paiement connect avec chipie for e-commerce j'aimerais bien offrir au client la nouvelle possibilité de paiement de leur séjour avec leur chèques vacances ANCV directement en ligne via the ancv shopID. this would mean that beside the credit card paiement they could choose to pay online with the reservation with a connection to ancv directly their reservation over mews distributor. you can call the connection team of ancv +33969320616

    4 votes

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    1 comment  ·  Booking engine API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

17. Adding Default in getall with Rates.

    We would like to see the default rate of a property in the API

    2 votes

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    0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

18. Accounting Item - Reservation relationship

    You have an API endpoint https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-accounting-items

    Returned Accounting Item data has OrderId field:

    Unique identifier of the order (or Reservation which is a special type of order) the item belongs to.

    Can you add ReservationId field into Accounting Item?

    The problem is that we can't know if an accounting item belongs to any specific reservation or not.

    I tried to collect unique OrderId values from the list of accounting items and next fetch reservations with ReservationIds filter (to see if we have a reservation with Id same as OrderId), but if I pass non-reservation ID - I see the error "Invalid ReservationIds". So, this will not work.

    It's the problem for our app because we need to understand if an accounting item belongs to a specific reservation or not.

    Adding ReservationId field into Accounting item will solve this issue: if ReservationId is empty - the item belongs to order.

    Otherwise, ReservationId has Id of reservation ( ReservationId equals to Orderid).

    You have an API endpoint https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-accounting-items

    Returned Accounting Item data has OrderId field:

    Unique identifier of the order (or Reservation which is a special type of order) the item belongs to.

    Can you add ReservationId field into Accounting Item?

    The problem is that we can't know if an accounting item belongs to any specific reservation or not.

    I tried to collect unique OrderId values from the list of accounting items and next fetch reservations with ReservationIds filter (to see if we have a reservation with Id same as OrderId), but if I pass non-reservation ID - I see the error… more

    1 vote

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

19. Export Customer profiles by company

    It would be very useful if we were able to export to Excel the customer profiles (filtered by company name). The goal is to have a clean data base for emailing segmentation.

    We can add the company in the profile but there is no use behind this.

    4 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

20. Map & send inventory for 2 codes mapped to the same room

    This would allow to connect the same space category in Mews to several space categories in a channel manager extranet.

    3 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.