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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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498 results found

  1. Adding an option for guests to make a donation (multiples of $2) to a selected charity (Red Cross or Regional Fire Association etc) at the booking Summary or Check out stage of their booking; similar to airlines and PayPal booking portals. Funds to be paid direct to the Charity bank account with your company reference for reporting.

    With all of the global crisis' people are trying to find ways to help and allowing our high traffic websites to be used as channels to be able to help would be a great tool. It would also allow for companies to promote…

    3 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Get All Accounting Items: doesn't have a Service ID filter like Get All Reservations does. Once Spacetime launches: as we are filtering Reservations to show only the Accommodation/Stay bookings, we also want to only receive the Accommodation/Stay accounting items. As a single Accounting Category ID can be shared amongst multiple services, if we can't filter by Service Id we may end up including postings in Accommodation reporting that shouldn't be included.

    1 vote

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Would it be possible to pre tick the bow "I'd like to receive marketing updates"?

    3 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. As it stands, the key cutter automatically defaults to whatever check-out time in that property is.

    When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.

    13 votes

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    5 comments  ·  Marketplace  ·  Admin →
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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. Hi Mews team,

    We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.

    However, the Distributor states that customer will "pay" the 1%.
    For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
    Mews Distributor currently states that the customer will "pay £3.50".

    This is incorrect, as full payment, not a remainder, will be taken on arrival.

    Can we please have the wording changed from "pay" to "pre-authorized" or similar.

    Thanks!

    4 votes

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  6. By doing more actions Mews to Mews on Zapier we would be able to have an infinite possibility of automations in various fields such as :
    - payments : charge 50% remaining of a flexible rate, 30 days before arrival
    -preauthorisations : on day of arrival, charge automatically the preauthorisations. If failed send email to team and guest...
    - out of order : if maintenance issue task, turn property to OOO
    -...
    If doable the possibilities would be endless and allow advance users through automation to personalize/automate their PMS

    3 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    idea to upvote  ·  Josef Lapka responded

    Thank you for sharing your idea. We opened this up for voting by our community to see how many more properties would love this idea.

  7. Increase ancillary revenue with automated in-room wine service.

    1 vote

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. Connect to RemoteLock - with contactless being the standard, many US hotels are moving to pin/door code locks and would be great to seamlessly integrate code generation, and include in welcome email.

    3 votes

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  9. 1 vote

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Currently, an integration partner can listen to Websocket notifications to receive real time updates on reservations, command, and space events.

    reference: https://mews-systems.gitbook.io/connector-api/websockets

    It would be nice to match this in the Webhook options

    21 votes

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  11. Nikki here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.

    Specifically, they'd like to be able to trigger a Zap off when a new guest checks in at a Mews kiosk (in order to send notifications to their team that the guest has arrived).

    3 votes

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  12. Ability to cut a key for a bed in a dorm in a suite

    2 votes

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    idea to upvote  ·  Josef Lapka responded

    Thank you for sharing your idea. We opened this up for voting by our community to see how many more properties would love this idea.

  13. In our MEWS Distributor we have a widget comparing our prices with booking.com / expedia / hotels.com: "Book online, get more"
    I would like to be able to change this text. I would like to change it into "Book online, pay less" and change "prices" in "rates"

    2 votes

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  14. Opted-in customers from Mews, if changed to Opted-Out on Mews doesn't get captured correctly and amended across to Mailchimp

    3 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. 7 votes

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    1 comment  ·  Integrations  ·  Admin →
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  16. Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.

    Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security

    10 votes

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    4 comments  ·  Marketplace  ·  Admin →
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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. 3 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. Be able to modifiy the product rate depending on the date booked. For example, if you have "Dinner" as a product and its price is changing depending on the day of the week (weekdays or weekends) or the period of the year (Christmas, August...) it is going to be awesome to be able to change its price for every single day you need to.

    9 votes

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  19. The booking engine always defaults to tomorrows date

    · Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed

    4 votes

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  20. Hold reservation source data when creating reservations via connector. At the moment source is simply listed as connector. But we need to show whether that researvaton source was email, phone, onsite etc. Currently we are using Salesforce API via connector to create reservations but losing this data.

    7 votes

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