484 results found

1. Create/Edit Vouchers/Coucher Codes via API

   Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

   Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

   Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

   Creating additional codes for an already created voucher is one thing but as I said above you can't track individual codes. For this reason you need to create a new voucher. Now imagine you want this code to work across all your properties and you have a large portfolio, you have to create the voucher/code within each property. Lets say you have 100 employees across 10 properties (arbitrary numbers) this means the creation of a total of 1,000 vouchers in total, in order to be able to track them. Now amplify that to 1000 employees across 50 businesses... For each new employee, for their unique code to work you'd need to create 50 vouchers, one for each property.

   Doing this via an integration would be so much quicker.

   Other use cases are marketing campaigns where you want a unique voucher per campaign to track the ROI of each.

   Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

   Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

   Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

   Creating additional codes for an already created voucher… more

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Create/Edit Vouchers and Voucher Codes via API

   Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

   Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

   Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

   Creating additional codes for an already created voucher is one thing but as I said above you can't track individual codes. For this reason you need to create a new voucher. Now imagine you want this code to work across all your properties and you have a large portfolio, you have to create the voucher/code within each property. Lets say you have 100 employees across 10 properties (arbitrary numbers) this means the creation of a total of 1,000 vouchers in total, in order to be able to track them. Now amplify that to 1000 employees across 50 businesses... For each new employee, for their unique code to work you'd need to create 50 vouchers, one for each property.

   Doing this via an integration would be so much quicker.

   Other use cases are marketing campaigns where you want a unique voucher per campaign to track the ROI of each.

   Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

   Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

   Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

   Creating additional codes for an already created voucher… more

   8 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

3. Payment Requests on the API

   The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.

   30 votes

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   idea to upvote  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Hello,

   We would like to hear if you’d have an interest in this idea, if yes, please upvote!

   Thanks,
   Jovana

4. Currency select should be change automatically

   Price shown on Booking engine is always in Euro first.
   This is not convenient for guests who book outside euro countries.
   If guests select their language then rates change in their selected currency automatically.
   It is so much easier for them to understand the price.

   6 votes

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   idea to upvote  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

   Hello from the Mews product team,

   
   

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   
   

   Kind regards,

   The Mews Team

5. HAMS 100

   Die Schnittstelle zu Salto HAMS 100 läuft bei uns nicht. können Sie uns helfen? Sarah ([email protected]) konnte uns bislang nicht helfen.

   2 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

6. Encode GuestID on Electronic KeyCard

   If the GuestID can be written on the RFID in Sector2 of the Onity KeyCard System, Guests can authenticate at the POS for placing F&B orders on the room bill.

   In this case there's no more need to write down the guest's name, only the key card is needed. The key card is read by an RFID reader coupled to the POS. The guestID is used to authenticate the guest and post the bill to Mews calling the API's. Supplementary the guest's last name can be checked to engage two-factor-authentication.

   2 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

7. Geios Integration

   Integration with Geios, German bureau for statistics

   2 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   
   

8. Connector API: Webhook event for accounting category deletion

   Add webhook event to notify partners when an accounting category has been deleted by a property.

   2 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

9. integration listing

   It would be good to have a complete listing of Standard and Premium Integrations. It could be interesting when it comes to upselling the Enterpise Package.

   2 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Telefoon/adressenboek voor personeel

    Wij hebben in het verleden met een systeem gewerkt waarbij de mogelijkheid was om gebruik te maken van een telefoonboek waar alle gegevens van het personeel in stond. Wij vonden het zeer prettig om hier mee te werken. Wellicht is het een idee om een soort rapport te maken waarin je de naam, adresgegevens en telefoonnummer in **** noteren. Dit zou je bijvoorbeeld kunnen plaatsen bij het kopje 'profielen'.

    2 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

11. Connector API: Offer to customer

    [PlatformAddress]/api/connector/v1/products/getAll to contain a filter for "Offer to customer" products or to contain the flag in the response so that an integrator can understand which products are destined for customer sale and which are internal use only

    4 votes

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    idea to upvote  ·  AdminMews Admin (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

12. Connector API: Inform integration partner of Merged profile

    We would need to have a message/notification informing integrated CRM of Merged profiles via Connector API

    11 votes

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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13. Salto Integration - Check in & check out date time format

    Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

    Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

    We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with their bags to check out.

    Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

    Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

    We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with… more

    28 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

14. MEWS X Key Cutter integration - send command for check out

    Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).

    Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.

    9 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. guest preferences/prefered space features

    We should be able to retrieve and use the guest preferred space features with the customer profile using the API. This would allow the guest to update these information from external integrations and this data could be used to offer customized services according to these preferences, like available spaces to offer in case the guest want to change its assigned space

    10 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

16. Free Night Offers

    Free Night Offers to be shown with the applicable night on a zero value i.e. stay three nights and get the last night on us. First two nights at the applicable BAR value and the last night on a zero value.

    6 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

17. Zapier: Add trigger to improve connection with CRM

    Develop following triggers for potential usage of Zapier with CRM:

    -Get prices
    -Get availability
    -Add reservation event
    -Cancel reservation event

    4 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

18. Allow to map rate groups in the channel manager (SynXis).

    I would like to ask you to make the possibility to map from SynXis group rates. In SynXis there are standard rates and groups. If I create group in the SynXis with a group rate for specific terms and conditions, the rate should be linked to groups and not to specific rates. Therefore I am aksing if it is possible for PMS MEWS to create following message for mapping this group rate:

    Currently the type of message request is the same as the response, in this case OTAHotelRatePlanNotifRS which is directly linked to rates specifically which is incorrect.
    If the PMS wants to update a group in SynXis they should be using the group message type instead <OTAHotelInvBlockNotifRQ, which is directly linked to groups specifically.

    with kind regards
    Daniel
    
    Smetana hotel

    I would like to ask you to make the possibility to map from SynXis group rates. In SynXis there are standard rates and groups. If I create group in the SynXis with a group rate for specific terms and conditions, the rate should be linked to groups and not to specific rates. Therefore I am aksing if it is possible for PMS MEWS to create following message for mapping this group rate:

    Currently the type of message request is the same as the response, in this case OTAHotelRatePlanNotifRS which is directly linked to rates specifically which is incorrect.
    If… more

    2 votes

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    on the roadmap  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

    Hey Mewsers,

    Good News! We started working on your feature request and group blocks management via SynXis will be available soon. We are at the the piloting stage at the moment. As soon as it’s released, you will hear about it on our Release notes page- https://releases.mews.com/en

    Kind regards,
    Mews

19. Add more info fields in Marketplace token connect email

    When integration partner receives token of property to connect to Mews PMS, the partner only has email address of the hotel.
    Can we ad more fields such as :
    1-phone number of the contact - so that the partner can call directly the hotel if hey do not reply by email.

    2- have a field with the number of rooms of the property to save time and start building the demo

    3 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

20. Connector on Server

    Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

    We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

    We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

    Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see the health of the connector.

    Can this be added (with some priority) on your roadmap?

    Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

    We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

    We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

    Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see… more

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    idea to upvote  ·  Adminjord.sips (Product Manager, Mews Systems) responded

    A short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks.