498 results found

1. Connector API: Offer to customer

   [PlatformAddress]/api/connector/v1/products/getAll to contain a filter for "Offer to customer" products or to contain the flag in the response so that an integrator can understand which products are destined for customer sale and which are internal use only

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   0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminMews Admin (Product Manager, MEWS) responded

   Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

2. Connector API: Inform integration partner of Merged profile

   We would need to have a message/notification informing integrated CRM of Merged profiles via Connector API

   10 votes

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   idea to upvote  ·  0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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3. Salto Integration - Check in & check out date time format

   Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

   Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

   We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with their bags to check out.

   Update the integration between Salto and Mews with a complete date and time format that also includes minutes instead of hours only.

   Currently, the Salto integration can only receive the check-in and check-out hour but not the minutes. So, if you have a check-in and/or check-out time set at the half-hour, for example at 11:30 am, the integration sends the check-out time at 11:00 am.

   We propose to solve this problem since it forces us to manage half an hour of checkouts for customers who are stuck on the floors, outside their rooms, or who cannot access the elevator with… more

   30 votes

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   1 comment  ·  Marketplace  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

4. MEWS X Key Cutter integration - send command for check out

   Salto can receive a check out command from PMS. Currently, MEWS does not send these commands via the key cutter integration to Salto (early check out fe.).

   Would be a great benefit (and improvement in terms of security) since currently we cannot create a new key via our integrating party for Kiosk.

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   0 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

5. guest preferences/prefered space features

   We should be able to retrieve and use the guest preferred space features with the customer profile using the API. This would allow the guest to update these information from external integrations and this data could be used to offer customized services according to these preferences, like available spaces to offer in case the guest want to change its assigned space

   10 votes

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   1 comment  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

6. Zapier: Add trigger to improve connection with CRM

   Develop following triggers for potential usage of Zapier with CRM:

   -Get prices
   -Get availability
   -Add reservation event
   -Cancel reservation event

   5 votes

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   0 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

7. Allow to map rate groups in the channel manager (SynXis).

   I would like to ask you to make the possibility to map from SynXis group rates. In SynXis there are standard rates and groups. If I create group in the SynXis with a group rate for specific terms and conditions, the rate should be linked to groups and not to specific rates. Therefore I am aksing if it is possible for PMS MEWS to create following message for mapping this group rate:

   Currently the type of message request is the same as the response, in this case OTAHotelRatePlanNotifRS which is directly linked to rates specifically which is incorrect.
   If the PMS wants to update a group in SynXis they should be using the group message type instead <OTAHotelInvBlockNotifRQ, which is directly linked to groups specifically.

   with kind regards
   Daniel
   
   Smetana hotel

   I would like to ask you to make the possibility to map from SynXis group rates. In SynXis there are standard rates and groups. If I create group in the SynXis with a group rate for specific terms and conditions, the rate should be linked to groups and not to specific rates. Therefore I am aksing if it is possible for PMS MEWS to create following message for mapping this group rate:

   Currently the type of message request is the same as the response, in this case OTAHotelRatePlanNotifRS which is directly linked to rates specifically which is incorrect.
   If… more

   2 votes

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   on the roadmap  ·  Ksenia Galtsova responded

   Hey Mewsers,

   Good News! We started working on your feature request and group blocks management via SynXis will be available soon. We are at the the piloting stage at the moment. As soon as it’s released, you will hear about it on our Release notes page- https://releases.mews.com/en

   Kind regards,
   Mews

8. Add more info fields in Marketplace token connect email

   When integration partner receives token of property to connect to Mews PMS, the partner only has email address of the hotel.
   Can we ad more fields such as :
   1-phone number of the contact - so that the partner can call directly the hotel if hey do not reply by email.

   2- have a field with the number of rooms of the property to save time and start building the demo

   2 votes

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   1 comment  ·  Marketplace  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

9. Connector on Server

   Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

   We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

   We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

   Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see the health of the connector.

   Can this be added (with some priority) on your roadmap?

   Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

   We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

   We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

   Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see… more

   24 votes

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   2 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Adminjord.sips (Product Manager, MEWS) responded

   A short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks. 

10. Assign producs to specific packages

    Show only relevant products on specific rates (e.g. no breakfast at room including breakfast rate)

    5 votes

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    idea to upvote  ·  0 comments  ·  Booking engine API  ·  Delete…  ·  Admin →
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11. Mews & Colab intergration could help drastically instead of the tedious cross checking of two programs

    Integration!!

    2 votes

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    0 comments  ·  Integrations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

12. Export target -> Printer

    A great feature would be the ability to set a Printer (set up through mews connector) as an export target.

    For example, to automatically print the breakfast list each morning at 06:00 on the printer in the breakfast room.

    The format of the report would have to be the same as if you print it manually through the product report.

    11 votes

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    2 comments  ·  Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

13. Zapier: Connect to tasks to reservations

    We now have the ability to connect task to reservations in Mews and this functionality has been added to the Mews API. However it would be really useful to have this added to the Zapier functionality as we have a number of zaps that create tasks in Mews, currently just putting the reservation number into the description field.

    3 votes

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    1 comment  ·  Marketplace  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

14. Connector API: Add an AssignedSpaceCategoryID element to the Reservations extent.

    Currently, you have BookedSpaceCategoryID in the Reservations extent. Clients are much more interested in, what room did the guest actually stay in.

    Technically, we can use the AssignedSpaceID, and go back through the Spaces extent to find out the AssignedSpaceCategoryID, but it would be cleaner if the Reservations extent itself contained both the Booked Category and Stayed Category IDs.

    2 votes

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    0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. Posting packages meals into the POS

    For the packages that include breakfast or other meals, the integration with the POS should post into the POS the meals that have been sold in the PMS. That way people at the restaurant have to know ahead and keep their inventory system.

    4 votes

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    0 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

16. Connector API: Add get auto-login link for reservation online check-in

    API POST parameters:

    • Reservation ID
    • Client Token
    • Access token

    Returns link to auto-login for reservation online check-in

    Use Cases:

    • Send scheduled transactional emails for costumers to fill the check-in online.

    • Ops team doesn't have to trigger the email manually via Commander.

    • Push more relevant information inside the email.

    • Don't get emails from a different domain for the online Check-in.

    • Get ownership of the tone in the communications with our clients.

    90 votes

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    13 comments  ·  Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Josef Lapka responded

    We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.

17. Visionline Mobile Key Support

    Being able to create Visionline mobile keys through Mews Commander

    4 votes

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    0 comments  ·  Integrations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

18. Integrate with Resengo for table reservations

    Integration with a table reservation tool like Resengo

    7 votes

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    2 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

19. TripConnect

    We would like to connect to TripAdvisor directly to get direct bookings. As I was told this is possible only if Mews is integrated with TripConnect. We represent 3 properties in Georgia (+ one coming soon). Please take this into consideration.

    5 votes

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    1 comment  ·  Integrations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

20. Add SpaceCategoryID to the Response of spaceBlocks/getAll
    7 votes

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    0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.