498 results found

1. Filter by Space Name when calling rooms from connector API

   For the connector API it is necessary to retrieve all rooms each time an API Call is made to pull the space feature, this is quite a heavy call for TSH as some hotels have 700 rooms.

   Could Mews consider to introduce a filter by room name ideally?

   This way Ireckonu or another integrating partner does not need to pull all rooms each time.

   2 votes

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   1 comment  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Websocket Event: Online Check In

   We'd like to be able use a websocket to monitor when a guest has checked in online in Mews to be able to send the guest a mobile key.

   33 votes

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   2 comments  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

3. Create/Edit Vouchers and Voucher Codes via API

   Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

   Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

   Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

   Creating additional codes for an already created voucher is one thing but as I said above you can't track individual codes. For this reason you need to create a new voucher. Now imagine you want this code to work across all your properties and you have a large portfolio, you have to create the voucher/code within each property. Lets say you have 100 employees across 10 properties (arbitrary numbers) this means the creation of a total of 1,000 vouchers in total, in order to be able to track them. Now amplify that to 1000 employees across 50 businesses... For each new employee, for their unique code to work you'd need to create 50 vouchers, one for each property.

   Doing this via an integration would be so much quicker.

   Other use cases are marketing campaigns where you want a unique voucher per campaign to track the ROI of each.

   Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

   Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

   Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

   Creating additional codes for an already created voucher… more

   8 votes

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   2 comments  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

4. Create Bill online check-out

   use case for this is:

   When a reservation is checked out from another app, it creates a bill in Mews through zapier

   2 votes

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   0 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

5. Connector API: to be able to access the resason for OOO rooms through Mews API

   Connector API: to be able to access the reason for OOO rooms through Mews API

   2 votes

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   0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

6. Salto - encode second room to be opened by the card in field 4 of key creation command

   In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

   6228 - main suite (parent space)
   230 - private room for 2 persons (child space)
   228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
   228-1,2,3,4 - four separate dorm beds

   230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

   In the latter case, a key card encoded for all 6 guests with a reservation occupying 6228 should include access to both 230 and 228.

   In Salto, it is currently not possible to manage mapping 6228 with clients 228 and 230 (i.e. key card encoded for 6228 automatically comes with access to the two child spaces).

   It is recommended that Mews extends key creation message to include "Second room to be opened by the card." in Field 4 described in the table under the section "Command ‘CN’: encode a new guest card." as found in the SALTO Industry Standad PMS Protocol documentation

   In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

   6228 - main suite (parent space)
   230 - private room for 2 persons (child space)
   228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
   228-1,2,3,4 - four separate dorm beds

   230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

   In the latter case, a key card… more

   5 votes

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   2 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

7. Be notified when a guest modifies or cancels a booking

   The hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor (same logic as when a guest makes a booking).

   30 votes

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   1 comment  ·  Booking engine API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

8. Being able to update the notes on an open bill in order to put an OGM number in there before the bill gets closed and printed

   In Belgium we have OGM numbering, partners could handle this via the api if there would be an UpdateBill request available in which only the notes can be updated of an open bill.

   (see also https://mews.myjetbrains.com/youtrack/issue/RND-33807?p=COM-225)

   3 votes

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   0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

9. Being able to ask for all bills of a specific company

   In the request of bills/getAll have the possibility to enter companyID's, that way we can present the user with all bills of a specific company

   3 votes

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   0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Different attribution channels for revenue in Google Analytics

    All the traffic in Google Analytics gets attributed to "Direct".
    Develop the possibility to attribute revenue to different channels such as "Paid" and "Organic" or others.

    3 votes

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    0 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

11. Pre-Authorizations - correct wording

    Hi Mews team,

    We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.

    However, the Distributor states that customer will "pay" the 1%.
    For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
    Mews Distributor currently states that the customer will "pay £3.50".

    This is incorrect, as full payment, not a remainder, will be taken on arrival.

    Can we please have the wording changed from "pay" to "pre-authorized" or similar.

    Thanks!

    4 votes

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    idea to upvote  ·  0 comments  ·  Booking engine API  ·  Delete…  ·  Admin →
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12. Option for customers to make a charity donation at the Summary or Check Out page

    Adding an option for guests to make a donation (multiples of $2) to a selected charity (Red Cross or Regional Fire Association etc) at the booking Summary or Check out stage of their booking; similar to airlines and PayPal booking portals. Funds to be paid direct to the Charity bank account with your company reference for reporting.

    With all of the global crisis' people are trying to find ways to help and allowing our high traffic websites to be used as channels to be able to help would be a great tool. It would also allow for companies to promote the amounts donated by their guests to worthy causes, which can be used to promote their own Corporate Social Responsibility - Everyone wins.

    Adding an option for guests to make a donation (multiples of $2) to a selected charity (Red Cross or Regional Fire Association etc) at the booking Summary or Check out stage of their booking; similar to airlines and PayPal booking portals. Funds to be paid direct to the Charity bank account with your company reference for reporting.

    With all of the global crisis' people are trying to find ways to help and allowing our high traffic websites to be used as channels to be able to help would be a great tool. It would also allow for companies to promote… more

    3 votes

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    0 comments  ·  Booking engine API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

13. Kaba Ilco

    A connection so that we can cut keys with Kaba Ilco via Mews.

    1 vote

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    0 comments  ·  Marketplace  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

14. Company Information on Customer Profile

    Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.

    20 votes

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    2 comments  ·  Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. Add more actions possible into Mews through Zapier

    By doing more actions Mews to Mews on Zapier we would be able to have an infinite possibility of automations in various fields such as :
    - payments : charge 50% remaining of a flexible rate, 30 days before arrival
    -preauthorisations : on day of arrival, charge automatically the preauthorisations. If failed send email to team and guest...
    - out of order : if maintenance issue task, turn property to OOO
    -...
    If doable the possibilities would be endless and allow advance users through automation to personalize/automate their PMS

    3 votes

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    1 comment  ·  Marketplace  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Josef Lapka responded

    Thank you for sharing your idea. We opened this up for voting by our community to see how many more properties would love this idea.

16. get-all-reservations is not returning CompanionIds

    I guess this is a bug in the API.
    The call never returns any CompanionIds within a reservation. The companions have been added both, by API Call and via the MEWS frontend

    1 vote

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    idea to upvote  ·  1 comment  ·  Connector API  ·  Delete…  ·  Admin →
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17. Pre tick the box « I’d like to receive marketing updates » ?

    Would it be possible to pre tick the bow "I'd like to receive marketing updates"?

    3 votes

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    0 comments  ·  Booking engine API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

18. String maximum lengths to be documented

    Could the Connector API documentation please give the maximum possible lengths of all string values? It's hard to store responses from the API in a database without knowing how big to make the fields!

    1 vote

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    0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

19. acceptation de ancv chèques vacances comme moyen de paiement direct sur distributeur

    suite au développement de ancv de leur paiement connect avec chipie for e-commerce j'aimerais bien offrir au client la nouvelle possibilité de paiement de leur séjour avec leur chèques vacances ANCV directement en ligne via the ancv shopID. this would mean that beside the credit card paiement they could choose to pay online with the reservation with a connection to ancv directly their reservation over mews distributor. you can call the connection team of ancv +33969320616

    5 votes

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    1 comment  ·  Booking engine API  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

20. Abacus ABA Web Swiss Financial Bookkeeping Integration

    For the Swiss standard bookkeeping software it would be great to have the direct connection . AbaWeb is a cloud-based software that simplifies and optimizes the collaboration between companies and their AbaWeb service provider

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    1 comment  ·  Integrations  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded